Role Description - Analyze financial, operational, and clinical data to identify trends and translate insights into actionable recommendations that improve cost, quality, and utilization outcomes. - Partner with Regional Medical Directors to engage market MSK and PCP clinicians in understanding HOPCo’s program expectations, incentive eligibility, clinical performance data, quality metrics, and utilization trends. - Create and deliver performance reviews and presentations to providers, practice leadership, and staff, clearly communicating opportunities, expectations, and progress. - Drive provider engagement and accountability through ongoing communication, education, and alignment to program goals, contractual requirements, and MSK best practices. - Lead onboarding and ongoing enablement of provider groups, ensuring alignment to program workflows, expectations, and success metrics. - Work with Regional Medical Directors, Network Performance, Medical Economics, and Operations teams to develop tools, resources, and reporting to support performance tracking, transparency, and continuous improvement. - Collaborate cross-functionally with clinical, analytics, and operations teams to address performance gaps, enhance program design, and support key initiatives. - Work with VP of VBC Network Management and Network Performance team to establish and execute a consistent provider engagement cadence, including quarterly business reviews and ongoing touchpoints. - Independently manage multiple priorities, projects, and deadlines with minimal oversight. - Support network growth strategies and execution. - Other duties as assigned. Qualifications - Bachelor’s degree required. - Master’s degree in Nursing, Healthcare Administration, Business Administration, or related field (MSN, MHA, MBA) preferred. Requirements - Registered Nurse (RN) or other clinically trained professional with musculoskeletal (MSK) or orthopedic experience preferred; candidates with strong MSK value-based care experience will also be considered. - Ability to travel up to 50%, as needed. - Ability to work effectively and independently in a remote environment. - Ability to manage multiple assigned provider practices, value-based programs, and priorities simultaneously while meeting deadlines. - Ability to communicate effectively, verbally and in writing, to a wide range of audiences. Knowledge - Strong understanding of MSK value-based care program design and performance drivers. - General clinical knowledge of orthopedics and clinical workflows. - General knowledge of payor contracting. Skills - Advanced Microsoft Office skills (Excel, PowerPoint, Word, PowerBI). - Strong analytical and problem-solving skills; ability to translate complex data into clear findings. - Strong written and oral communication skills including frequent virtual meetings. Abilities - Excellent communication and presentation abilities. Environmental Working Conditions - Standard office environment. - Work hours will require flexibility to accommodate meetings across different time zones. - Some travel required for provider meetings, team meetings, training, or organizational events. Physical/Mental Demands - Requires prolonged periods of sitting and working at a computer. - Manual dexterity using a keyboard and mouse. Organizational Requirements - HOPCo Mission, Vision and Values must be acknowledged and adhered to. - This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Role Description The CERIS Operations Manager is responsible for overseeing all aspects of the department including: - Personnel Hiring - Quality Assurance of Product - Workflow - Maintaining the tracking of and accountability of staff regarding production standards and department expectations This is a remote position. Essential Functions & Responsibilities: - Ensures timely and accurate communication of information, in written and electronic forms, that are directed to internal company contacts, clients, and providers - Directs a designated group of employees in their day-to-day operations - Monitors employee and unit quality control - Ensures daily compliance with metrics - Tracking and reporting of department metrics to Director of Operations on a monthly basis or as required - Handles scheduling and monitoring of staff’s attendance - Ensures timely distribution of claims to designated staff to meet Client SLA’s - Responsible for human resources matters directly related to department supervised; i.e. Interviewing, Hiring, Training and addressing personnel issues - Responsible for ensuring evaluations are completed on time - May be required to travel overnight and attend meetings - May perform daily, weekly, monthly reviews of various reports, invoices, logs, and expenses - Additional duties as assigned Qualifications - Ability to identify, analyze, and solve problems - Ability to work on several concurrent tasks and prioritize workload with minimal direction - Effective verbal and written communication skills - Detail Oriented - Ability to work independently and within a team environment - Ability to work in a fast-paced/production-based environment - Proficient in Microsoft Office, mainly Outlook, Excel, Word Requirements - Associates degree, national certification, or equivalent - Minimum 5 years' office experience - Previous Supervisory experience preferred Benefits - Comprehensive benefits package for full-time regular employees, including: - Medical (HDHP) w/Pharmacy - Dental - Vision - Long Term Disability - Health Savings Account - Flexible Spending Account Options - Life Insurance - Accident Insurance - Critical Illness Insurance - Pre-paid Legal Insurance - Parking and Transit FSA accounts - 401K and ROTH 401K - Paid time off Company Description CERIS, a division of CorVel Corporation, a certified Great Place to Work® Company, offers incremental value, experience, and a sincere dedication to our valued partners. Through our clinical expertise and cost containment solutions, we are committed to accuracy and transparency in healthcare payments. We are a stable and growing company with a strong, supportive culture along with plenty of career advancement opportunities. We embrace our core values of Accountability, Commitment, Excellence, Integrity, and Teamwork (ACE-IT!).

• Provide technical, project management, and strategic support for the implementation of an existing EVA program (particularly SQLN-S in Nigeria), ensuring technically sound implementation and government alignment: • Support country team members with strategic and technical guidance, tools, and resources for implementation of the program in their relevant country context. • Support in developing and monitoring program workplans, budgets and milestone trackers to ensure timely, quality implementation. • Provide technical and research support to inform long-term goals and implementation pathways. • Contribute to the expansion of Evidence Action’s existing and new nutrition programs by conducting scoping activities in Africa and Asia to understand the partner landscape, government buy-in, and potential impact and feasibility of program expansion in those geographies. • Support development of reports to inform the organization’s internal understanding on the potential design, impact and cost-effectiveness of expansion activities. • Review the evidence base, cost-effectiveness and implementation feasibility of nutrition interventions in the Accelerator pipeline. As interventions progress through the pipeline, support development of initial plans for scoping and piloting interventions as needed. • Support our Executive Vice President across strategic team initiatives; this may include coordinating team level objectives, supporting development and execution of key strategic initiatives, and drafting presentations for leadership decision making. • Partner with cross-functional teams (i.e. cost-effectiveness and monitoring, learning and evaluation (MLE)) to design cost-effectiveness models, theories of change, MLE frameworks, implementation research studies, surveys and evaluations. • Support identification and engagement with values-aligned donors, including development fundraising materials (pitches, slide decks, budgets), and tracking of fundraising work-plans. • Provide input on cultivating strategic partnerships with external stakeholders (technical experts, government, multilaterals and other development partners) to enable effective collaboration and advocacy.

• Lead and coordinate field support groups in the installation, start-up, and commissioning of power distribution equipment • Collaborate with Engineering and Product Management to address quality/warranty concerns and implement engineering change requests in the field • Interpret complex electrical drawings, wiring diagrams, and power studies to ensure installed equipment is configured to precise specifications • Oversee the use of specialized electrical test equipment to diagnose, program, and repair electro-mechanical assemblies • Establish rigorous tracking for all material entering and leaving warehouse locations • Maintain an effective coordinated calendar for all logistic activities to and from the field • Strictly enforce company and site-specific safety regulations; ensure all field support units maintain a safe and tidy work environment • Ensure the completion of detailed field technical reports, safety documents, and quality findings within the Company Maintenance Management System