CERIS, a division of CorVel Corporation, a certified Great Place to Work® Company, offers incremental value, experience, and a sincere dedication to our valued partners. Through our clinical expertise and cost containment solutions, we are committed to accuracy and transparency in healthcare payments. We are a stable and growing company with a strong, supportive culture along with plenty of career advancement opportunities. We embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
Operations Manager
Location
United States
Posted
42 days ago
Salary
$55.3K - $82.8K / year
Seniority
Lead
No structured requirement data.
Job Description
Operations Manager
CERIS
Role Description The CERIS Operations Manager is responsible for overseeing all aspects of the department including: - Personnel Hiring - Quality Assurance of Product - Workflow - Maintaining the tracking of and accountability of staff regarding production standards and department expectations This is a remote position. Essential Functions & Responsibilities: - Ensures timely and accurate communication of information, in written and electronic forms, that are directed to internal company contacts, clients, and providers - Directs a designated group of employees in their day-to-day operations - Monitors employee and unit quality control - Ensures daily compliance with metrics - Tracking and reporting of department metrics to Director of Operations on a monthly basis or as required - Handles scheduling and monitoring of staff’s attendance - Ensures timely distribution of claims to designated staff to meet Client SLA’s - Responsible for human resources matters directly related to department supervised; i.e. Interviewing, Hiring, Training and addressing personnel issues - Responsible for ensuring evaluations are completed on time - May be required to travel overnight and attend meetings - May perform daily, weekly, monthly reviews of various reports, invoices, logs, and expenses - Additional duties as assigned Qualifications - Ability to identify, analyze, and solve problems - Ability to work on several concurrent tasks and prioritize workload with minimal direction - Effective verbal and written communication skills - Detail Oriented - Ability to work independently and within a team environment - Ability to work in a fast-paced/production-based environment - Proficient in Microsoft Office, mainly Outlook, Excel, Word Requirements - Associates degree, national certification, or equivalent - Minimum 5 years' office experience - Previous Supervisory experience preferred Benefits - Comprehensive benefits package for full-time regular employees, including: - Medical (HDHP) w/Pharmacy - Dental - Vision - Long Term Disability - Health Savings Account - Flexible Spending Account Options - Life Insurance - Accident Insurance - Critical Illness Insurance - Pre-paid Legal Insurance - Parking and Transit FSA accounts - 401K and ROTH 401K - Paid time off Company Description CERIS, a division of CorVel Corporation, a certified Great Place to Work® Company, offers incremental value, experience, and a sincere dedication to our valued partners. Through our clinical expertise and cost containment solutions, we are committed to accuracy and transparency in healthcare payments. We are a stable and growing company with a strong, supportive culture along with plenty of career advancement opportunities. We embrace our core values of Accountability, Commitment, Excellence, Integrity, and Teamwork (ACE-IT!).
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