Role Description We’re looking for an exceptional Assistant to the Founder who can help bring structure, speed, and execution to a fast-moving startup environment. This is not a traditional admin role. You’ll work directly with the founder across business operations, legal coordination, research, communications, and day-to-day execution. One hour you might be managing schedules and inboxes, the next you could be reviewing contracts, researching compliance requirements, building operational systems, or using AI tools to automate workflows. We need someone highly organised, commercially aware, and comfortable operating in ambiguity. What You’ll Be Doing - Executive Support - Managing the founder’s calendar, meetings, scheduling, and travel arrangements - Organising priorities and ensuring deadlines are met - Managing inbox communications and responding on behalf of the founder and company daily - Preparing documents, presentations, meeting notes, and follow-ups - Operations - Improving internal workflows and identifying inefficiencies - Building systems and processes that help the business scale - Coordinating with external partners, freelancers, and internal team members - Supporting operational projects across multiple departments - Legal & Contracts - Reviewing contracts, agreements, NDAs, and legal documentation - Coordinating with external legal partners where required - Supporting contract administration and document management - Researching regulatory requirements when expanding into new markets - AI & Automation - Using AI tools to improve productivity across workflows - Automating repetitive tasks using tools like ChatGPT, Claude, Zapier, Make, Notion AI, or similar platforms - Supporting research, content drafting, workflow automation, and operational efficiency through AI tools - Research & Special Projects - Conducting market, competitor, and business research - Supporting strategic initiatives for the founder - Solving problems quickly and independently Qualifications - Previous experience as an Executive Assistant, Personal Assistant, Chief of Staff, Operations Associate, or similar startup role - Strong operational mindset - you enjoy building systems and fixing inefficiencies - Experience handling contracts, legal documents, or working alongside legal teams - Strong understanding of AI tools and automation platforms - Highly proactive - you solve problems without waiting to be told - Experience working directly with startup founders - Legal education/background - Experience in SaaS, tech, healthcare, or startup environments - Experience managing remote teams or global contractors

Role Description We are seeking a proactive and detail-oriented Male Executive Assistant with proven expertise in Go High Level CRM. The Executive Assistant will provide high-level administrative and operational support to senior management, ensuring smooth day-to-day operations and efficient workflow. This role requires exceptional organizational skills, discretion, and the ability to manage multiple priorities in a fast-paced environment. - Manage executive schedules, appointments, and communications with professionalism and confidentiality. - Utilize Go High Level CRM to oversee client pipelines, track leads, and support marketing automation. - Prepare reports, presentations, and documentation for internal and external stakeholders. - Coordinate meetings, travel arrangements, and event logistics. - Monitor and follow up on tasks, deadlines, and deliverables to ensure timely completion. - Serve as a liaison between executives, clients, and team members. - Assist in project coordination, ensuring alignment with organizational goals. - Maintain accurate records and databases, ensuring data integrity and confidentiality. Qualifications - Bachelor’s degree in Business Administration, Management, or related field (preferred). - Minimum of 2–3 years of experience as an Executive Assistant or in a similar administrative role. - Hands-on experience with Go High Level CRM (required).

• Provide high-level administrative and strategic support to advance the mission and fundraising goals of March of Dimes • Manage the CDO’s calendar, including scheduling meetings, donor engagements, travel, and events • Prepare and coordinate materials for meetings, presentations, and reports • Draft, proofread, and manage correspondence on behalf of the CDO • Assist in coordinating donor meetings, cultivation events, and stewardship activities • Maintain donor records and support data entry in CRM systems • Compile, manage, and distribute regular revenue reports for the CDO and leadership team • Support execution of development initiatives and campaigns • Coordinate logistics and materials for board meetings and committees related to development • Arrange travel accommodations and itineraries • Process expense reports and invoices

• Manage patient communication, coordinating diagnostic documentation, and supporting clinical workflows through the clinic’s EHR system • Filling Schedule Holes (Lead Conversion): Convert referrals and patient inquiries into scheduled appointments through outbound calls; Follow up with patients who were referred for consultations or procedures; Help maintain an efficient clinic schedule by filling open appointment slots • Patient Call Handling: Manage high-volume inbound clinical support calls from patients; Assist patients with questions related to test results, medication updates, prescription concerns, appointment inquiries, and general medical concerns; Provide professional and empathetic communication, especially when assisting elderly patients; Document all patient interactions accurately in the patient chart within the EHR system • Diagnostic Order Management: Coordinate diagnostic orders with hospitals, imaging centers, and diagnostic facilities; Retrieve necessary documentation from the patient chart; Fax or send documentation to medical facilities as requested • Test Result Communication: Retrieve patient test results from the EHR system; Communicate results to patients when appropriate; Document that results were discussed with the patient • Prescription and Medication Support: Review medication records when patients call regarding prescriptions; Confirm whether updated prescriptions were sent to pharmacies; Contact pharmacies when clarification is needed; Assist with canceling outdated prescriptions when necessary; Ensure pharmacies receive the correct medication orders • Patient Symptom Call Handling: Speak with patients who call regarding symptoms or medical concerns; Determine whether the situation requires scheduling an appointment, sending a message to the provider, or escalating urgent concerns • Missed Calls and Voicemail Follow-Up: Manage voicemail messages converted into text; Review voicemail transcription queues; Follow up by calling patients back or sending text responses through the system; Ensure all patient messages receive timely follow-up.