• Act as the primary consultant for our Global Clients APAC HR and Benefits leadership • Drive program awareness and adoption through localized engagement campaigns • Serve as the first point of contact for high-priority escalations • Rapidly mobilize Lyra’s clinical and provider networks during critical events • Lead post-incident reviews with clients • Partner with the Regional/Country Managers to ensure the provider network meets cultural nuances • Own the renewal process for regional contracts and maintain 100% client retention • Identify opportunities for upselling additional Lyra products

• Act as the primary Japan-based consultant for a portfolio of global enterprise clients, ensuring Lyra’s mental health platform integrates seamlessly with each organization's specific corporate culture and local HR policies. • Own the end-to-end retention strategy for all Japan-based entities within your book of business. This includes identifying churn risks early and delivering data-driven business reviews that demonstrate localized ROI and clinical efficacy. • Serve as the dedicated, high-touch point of contact for Lyra's key strategic account Japanese headquarters, navigating their complex internal hierarchy to ensure "gold-standard" service delivery across their regional divisions. • Tailor global open enrollment and mental health awareness campaigns to resonate with the Japanese workforce, accounting for local sensitivities around stigma, overwork prevention, and workplace harmony. • Serve as the first line of defense for regional crises (e.g., workplace tragedies, natural disasters, or acute mental health emergencies), coordinating rapid-response clinical support that adheres to Japanese cultural norms. • Act as the "voice of the Japanese market" for Lyra’s product and clinical teams, providing insights on local competitor trends, regulatory changes and provider network gaps. • Partner with Global Account Managers/Consultants to ensure a unified "One-Lyra" experience for multinational clients, providing the local expertise necessary to execute global contracts within Japan.

Role Description We’re looking for an Emergency Account Manager to support customers who rely on rapid, mission‑critical fuel delivery during outages, natural disasters, and other emergency events. In this role, you’ll coordinate fast‑moving fueling operations, communicate directly with essential‑service customers, and work closely with dispatch, drivers, and logistics teams to keep critical infrastructure running. This position is ideal for someone who thrives under pressure, communicates clearly, and can make confident decisions in time‑sensitive situations. - Manage emergency fuel accounts and respond to urgent service requests as part of a 24/7 on‑call rotation - Assess customer needs quickly and coordinate appropriate fueling solutions - Maintain real‑time communication with customers during emergency events - Work closely with dispatch, drivers, logistics, and supply partners to execute emergency fueling - Prioritize resources based on customer criticality and service commitments - Build strong relationships with key accounts and support pre‑event planning and post‑event reviews - Document service actions, track performance, and maintain accurate CRM records - Ensure compliance with company policies and regulatory standards (DOT, EPA, OSHA) - Promote a safety‑first culture during all emergency operations Qualifications - Strong preference for candidates residing within the Southeastern U.S. region (e.g., Georgia, Florida, North Carolina, South Carolina) to effectively support business operations - Sales experience strongly preferred - Bachelor’s degree in Business, Operations, Logistics, or related field preferred (or equivalent experience) - Minimum of 3 years in account management, operations, logistics, or emergency services - Experience in fuel distribution, energy, transportation, utilities, or industrial services preferred - Strong decision‑making skills in time‑sensitive environments - Excellent communication and customer relationship skills - Ability to work nights, weekends, and holidays as part of an on‑call rotation Requirements - Knowledge of bulk fuel delivery or mobile fueling operations - Experience supporting mission‑critical customers (hospitals, data centers, utilities, etc.) - Strong organizational and problem‑solving abilities - Ability to coordinate cross‑functional teams - Proficiency with CRM systems, dispatch tools, and Microsoft Office - Professional, calm, and effective under pressure Company Description RelaDyne and its affiliates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status. We are committed to accessibility. If you need assistance completing the application process or would like to request an alternative method of applying, please contact us.

Role Description This job posting is a remote sales role to be located near or around Logansport, IN. Seeking candidate located in either Illinois, Indiana or Wisconsin. The Commercial Account Representative plays a critical role in supporting BHJ’s strategic customer relationships and business growth. This position is responsible for managing daily customer interactions, executing sales and service strategies, and ensuring seamless coordination with internal teams to deliver high-quality products and solutions. - Serve as the day-to-day liaison for assigned commercial customers, ensuring consistent communication and timely resolution of inquiries and issues. - Support sales efforts by assisting in contract preparation, order management, and pricing verification in collaboration with cross-functional teams. - Maintain accurate customer records, including sales orders, pricing agreements, and service history. - Collaborate with internal teams—including Quality Assurance, Procurement, Billing, and Transportation—to ensure customer requirements, product specifications, and inventory levels are met. - Assist in identifying opportunities for growth within existing accounts and escalate strategic opportunities to management. - Track and report customer feedback, grievances, and market trends to inform decision-making and continuous improvement. - Participate in trade shows, customer site visits, and other business development activities as directed by management. - Uphold BHJ’s company values in all professional interactions and ensure compliance with company policies and procedures. - Protect organization's value by keeping information confidential. - Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. - Comply with attendance guidelines of the company. Qualifications - Bachelor's degree and at least 2-3 years experience or equivalent is required. - Experience in leadership, process improvement, and production planning and scheduling. - Experience in the meat processing industry and an understanding of commodities and transportation market is preferred. Requirements - Ability to build strong internal and external relationships across cultures and time zones. - Excellent negotiating skills. - High level of attention to detail and accuracy. - Autonomous decision-maker who aligns with BHJ's values. - Understanding of food safety & quality management systems. - Familiarity with food production processes. - Proficient computer skills including Microsoft Office (Word, especially Excel, Power BI and CRM’s). - Analytical and problem-solving skills. - Proficient verbal and written communication skills. - Bilingual in English/Spanish is a plus. - Ability to follow written and verbal instructions. - Ability to work well with all levels of internal management and staff, as well as outside clients and vendors. - Ability to work as a part of a team and treat coworkers with respect. - Ability to travel 30%+ based on home location distance to plant in Logansport, IN. Benefits - We support a drug-free workplace and conduct pre-employment drug screening. - Must be authorized to work in the U.S. - We participate in E-Verify. - EEO Employer.