Title: Production Coordinator, Translations Location: Rockville, Maryland, 20852, United States Department: Publications Job Description: Who is USP? The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide. At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health. USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment. Brief Job Overview This is a hands-on non-supervisory position responsible for managing the production of USP translations publications, producing defect-free products on schedule. The incumbent in this role will ensure that high-quality and efficient processes are used to produce these products from file translation through production and delivery on USP’s digital publication platform. The Production Coordinator, Translations will interface with translators, editors, scientific liaisons, IT, internal USP business units and external vendors, to ensure accurate and timely completion, review, and delivery of content. The Production Coordinator may also be responsible for coordinating and supporting special and ongoing departmental projects as needed. This is a remote+ position where the employee needs to be onsite at least once a month, and likely more in the first several months due to training, in our Rockville, MD Headquarters. How will YOU create impact here at USP? As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards. Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments. The Production Coordinator, Translations has the following responsibilities: • Coordinates all components required for the high-quality and timely delivery of translated publications, including content version control, departmental hand offs with translations and scientific review, and managing the content review and correction cycle. • Creates and distributes product schedules in collaboration with other stakeholders as necessary. • Tracks assigned products daily, communicates status to all stakeholders on a regular basis to ensure milestones are met and work is on schedule, escalating issues as necessary. • Manages external vendors and contractors, responsible for feedback and issue management; writes work order specifications and prepares purchase orders. • Assists with resolving quality problems and performs QC checks throughout the production process. • Works with Publications Development team to ensure the accuracy and maintenance of assigned product stylesheets, reports and tracks issue tickets and escalates as appropriate. • Works effectively with the USP document management system, component content management system (CCMS) and related tools, templates, and procedures to ensure accurate and efficient publishing of USP content. • Participates in and coordinates special projects as necessary. Performs other related duties as assigned. Who is USP Looking For? The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience: • BS or BA degree or an equivalent combination of training and experience. • Minimum of two (2) years of experience in the field of publishing, preferably in a translation workflow role. Additional Desired Preferences • Experience in the production and coordination of digital publications delivery. • Experience in a translation workflow environment preferred. • Fluent in Spanish or French a plus. • Strong team player with the ability to work well in a deadline-driven environment with multiple priorities. • Demonstrated ability to establish schedules, prioritize and meet tight deadlines; must have well-developed time management and organizational skills. • High attention to detail. • Demonstrated multi-tasking abilities and ability to take direction. • Ability to operate independently where appropriate, yet understands when to escalate issues. • Strong interpersonal, communication (written and oral), and organizational skills. • Sound analytical and problem-solving skills required. • Proficient in Microsoft 365 applications, including MS Project, and Adobe Acrobat Professional. • Familiarity with content management systems, JIRA, and other project management software a plus. Supervisory Responsibilities None, this is an individual contributor role. Benefits USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected. Compensation Base Salary Range: USD $41.53/hourly – $48.72/hourly Target Annual Bonus: % Varies based on level of role. Individual compensation packages are based on various factors unique to each candidate’s skill set, experience, qualifications, equity, and other job-related reasons.

Role Description This role sits at the core of our production environment, responsible for ensuring seamless transaction flow between ATM/ITM terminals and backend banking systems. You’ll work across Linux infrastructure, transaction pipelines, and real-time troubleshooting, owning issues end-to-end — from diagnosis to resolution. Core Responsibilities - ATM / ITM Configuration & Onboarding - Configure and onboard ATM/ITM terminals including terminal setup, licensing, and deployment - Validate first transaction success and ensure accurate system integration - Maintain and update system records via internal tools (Check Review, HubSpot) - Production Monitoring & Troubleshooting - Monitor transaction flow, identify missing or failed transactions, and resolve issues - Analyze logs using Linux tools (journalctl, grep) to debug connectivity and processing failures - Troubleshoot SFTP/HTTPS file transfers and backend service issues (httpd, iw_atm, copy_mon) - Perform connectivity checks across systems and ensure data integrity - Infrastructure & System Operations - Manage Linux-based servers (Arch/Ubuntu) including patching, monitoring, and service health checks - Track system performance (CPU, memory, disk) and proactively flag risks - Support database operations (MariaDB/MySQL) including setup, updates, and service validation - Incident Management & After-Hours Support - Handle production issues in a 24x7 environment, including after-hours coverage - Triage, troubleshoot, and resolve issues independently where possible - Escalate complex issues with clear documentation and RCA-ready details - Security & Compliance - Ensure secure system access, credential handling, and adherence to access policies - Monitor for misconfigurations or unauthorized access risks - Work within VPN and identity frameworks (Azure VPN, EntraID) Qualifications - Strong Linux fundamentals (SSH, systemctl, log analysis) - Experience in L2/L3 production or application support - Hands-on troubleshooting of transaction systems, file flows, or backend services - Understanding of networking protocols (SFTP, HTTPS, TLS) - Ability to read and interpret logs to diagnose real-time issues Domain Experience (Preferred) - Exposure to ATM/ITM systems, payments, or banking platforms - Experience with transaction processing or financial systems - Familiarity with ticketing/CRM tools (e.g., HubSpot) Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: - Verify that all communications from our recruiting team come from an @banyansoftware.com email address. - Remember, employers will never request payment or banking information during the hiring process. - If you receive a suspicious message, do not respond — instead, forward it to careers@banyansoftware.com and/or report it to the platform where you received it. Your safety and security are important to us. Thank you for staying vigilant.

Role Description The E-commerce team is responsible for driving an aggressive omni-channel retail vision at World Market and sits at the forefront of growth for our brand. This fast-paced, dynamic team is focused on innovating our current Ecommerce experience to become a best-in-class digital experience for our customers. As the E-commerce Production Category Associate, you will serve as the subject matter expert for your ecommerce business categories, owning how products are set up, presented, discovered, and ultimately perform online. - Translate buying and merchandising strategies into accurate and compelling onsite experiences. - Ensure every SKU and product display page in your category is configured and displayed to the highest standard. - Partner closely with Merchandise Buyers, Inventory, Ecom Production, and Site Merchandising teams. - Assess product and category performance, analyze customer purchasing trends, and identify opportunities to enhance discoverability and improve customer experience. If you love combining data, product knowledge, and customer experience with cross-functional collaboration to create best-in-class and frictionless shopping experiences, this role puts you at the center of making it happen. We are currently hiring for two E-commerce Production Category Associate roles: - Ecom Production Category Associate - Furniture, Outdoor, Textiles, Home Accents - Ecom Production Category Associate - Gourmet, Seasonal Home Decor, Kitchen/Tabletop, Boutique Qualifications - 2-3 years of experience in ecommerce, site merchandising, merchandise buying, product setup, or related digital role. - Experience in omnichannel environment preferred. - Understanding of omnichannel workflows, dropship operations, and digital assortment planning. - Proficiency in retail math and business performance analysis. - Strong verbal and written communication skills. - Advanced Excel skills with ability to manage large datasets. - High attention to detail with experience managing complex data and product setup. - Strong organizational skills with the ability to manage multiple tasks, deadlines, product flows, and category priorities. - Solid foundation of digital merchandising and customer experience best practices. - Proven ability to use competitive and business insights to prioritize and execute front-end experiences. - Experience with Salesforce Commerce Cloud or similar enterprise ecommerce platform preferred. - Experience with site analytics and business intelligence tools (Adobe Analytics, Tableau, or similar tools). - Experience with project management platforms (Asana, Smartsheet, Jira, or similar platforms). Requirements - Serve as the category product expert, owning the front-end product display and overall customer experience. - Attend and participate in merchandising presentations to align on core, seasonal, and strategic assortment direction. - Apply key product knowledge to improve selling and conversion performance based on assortment strategy, growth initiatives, channel availability, and industry benchmarks. - Collaborate with merchandising and inventory teams to translate category objectives into optimized category and product page shopping experiences. - Partner with buying and production teams to determine optimal SKU setup. - Own end-to-end QA, validation, and optimization of SKU, set, bundle, and collection configuration. - Collaborate with product management, tech, and operations teams to troubleshoot and resolve issues. - Lead, maintain, and refine product attribution and categorization strategies. - Monitor VOC tools and customer feedback to identify issues and recommend optimizations. - Drive product categorization, filters, sorting, and taxonomy improvements. - Collaborate with ecommerce site merchandisers on seasonal shops and cross-category initiatives. - Apply SEO/GEO best practices to improve organic visibility. - Analyze product category performance using financial reporting and data tools. - Execute reporting and analysis to identify category and shopping behavior opportunities. - Contribute to seasonal hindsight reports by summarizing wins, learnings, and opportunities for future improvement. Benefits - Benefits that support health, financial security, and personal life needs. - Paid vacation and paid sick time. - 401(k) plan with Roth option and company match. - Employee Assistance Program and wellness resources. - Sample Sales and up to 30% shopping discount. - Work life balance and work from home flexibility. - Working with a team who thinks the world of you.

Role Description Directly engages in field operations outside of core Escrow and Title Operations; also, includes various leadership roles that support the overall strategy and execution of field-based operations. Provides operational support to the production team throughout the course of the real estate transaction process (prior to, in progress, and post-closing) for clientele. Job Responsibilities - Provides operational support to the production team throughout the course of the real estate transaction process (prior to, in progress, and post-closing) for clientele. - May assist in reviewing real estate records needed to generate legal support to determine the historical ownership of properties. - Updates transaction information as necessary based on change requests related to the parties on file or property. - Assists in maintaining expected production levels and delivery standards on a daily basis. - Performs a wide range of support functions to assist in departmental processes. - Follows clearly defined procedures to complete daily tasks and responsibilities. - Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion. - Uses basic communication skills to address internal and/or external clients and/or team members. - Individual contributor working under direct supervision with little autonomy. - Performs all other duties as assigned by management. Qualifications - High school diploma required; Bachelor’s preferred. Requirements - Typically requires 0-2 years of related work experience. Benefits - Competitive benefits package that includes a variety of health and wellness insurance options and programs. - Paid time off. - 401(k) with company match. - Employee stock purchase program. - Employee discounts.