• Provide excellent customer service to policyholders and prospects • Assist clients with coverage changes in an automated environment • Review entire account during each client contact • Inform and educate clients about policy coverage and changes • Provide technical support to benefit clients and achieve business goals • Manage clients' needs by producing binders, certificates, policies, endorsements, and other related items • Prepare summaries of insurance, schedules, and proposals as needed for account review • Verify accuracy of policy and policy change information • Process incoming mail requests and act promptly • Verify accuracy of direct billed cancellations and take corrective action • Set priorities and manage workflow for efficient processing

Job DetailsJob Location: Off Site - Paso Robles, CA 93446Salary Range: $110,000.00 - $125,000.00 SalaryWho We Are: Born in a humble shed on the back-forty of the family vineyard, Firestone Walker is a California beer company like no other – founded by two brothers-in-law who simply wanted to make the perfect beer. Now a regional craft brewery, our singular purpose remains – to craft the world’s best beers. Passionately in pursuit of the perfect beer… and never satisfied. Job Summary: As a Senior National Account Manager, your role is ultimately charged with increasing the sales of the most awarded beers in America in our most important National Accounts. This includes securing distribution & programming, and working closely with the distributor network to ensure execution. Essential Job Duties and Responsibilities: Call on accounts to secure distribution, features, and programming in your assigned account base. Develop and maintain strong, positive relationships with FW field teams and distributor chain sales staff Develop relationships with operations/store management from targeted accounts to develop “2nd level” relationships to win jump ball opportunities at retail Work with both internal and external stakeholders to ensure execution of programming Visiting key account outlets to inspect execution of programming and reporting back results to key stakeholders Work with FW employees at retail to ensure execution against distribution and programming Complete necessary administrative reporting and communications on a timely basis Maintain all sales goals and personal budgets outlined to you and your territory Other duties as periodically assigned by your manager Additional Market and Distributor Responsibilities: Maintain strong distributor relationships. Effective communication of sales and promotional activity, monthly chain activity, pricing information, account lists, new products, and promotional calendars. Become a preferred supplier partner in distributors’ eyes by being recognized as one of their best key account supplier reps based on contribution to the growth and prosperity of FW’s and distributor’s businesses Reporting: Timely submission of required administrative reports Submittal of call planners at least two weeks in advance of all buyer calls and developed sales presentations at least 3 days in advance of meeting Expense report-submitted monthly Chain programming communication – major programming communicated as soon as it is confirmed the buyer and monthly recaps sent out by the first week of the month Ride with recap is required on all distributor/FW ride withs and must be sent to your manager and key stakeholders Communication: Weekly call with your Manager (in person or via phone) All call backs to distributors, accounts, and customers must be made within 24 hours Any commitments made in the trade must be completed within a week from that commitment QualificationsQualifications: Minimum 2–4-year college degree in related field Ten or more years of selling Experience with Key Account Management (preferably in Alcohol Beverage) Valid Driver’s License Required Skills: Speaking - Talking to others to convey information effectively. Persuasion- Influencing others decision making or persuading others to change their minds or behavior through superior skill and knowledge of all our beers and the craft beer community. Active Listening - This is the key to all sales presentation, understanding your retailer can only be achieved by listening to their needs and filling those needs. Listening is one of those key skills. Time Management - Managing one's own time and the time of others. Organization- ability to manage priorities and routine functions effectively and efficiently Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Proficiency with personal computers / laptops and associated programs (Windows, Word, Excel, Outlook and Schedule) Analytic Skills – Must be able to read, analyze, & utilize syndicated data (IRI/Nielsen) into selling presentations with key insights drawn out Decision making-collect, assess and interpret relevant information and make sound judgment Level of Decision Making Responsibility: (TBD) Professional Appearance and Responsibility: Maintain professional appearance Alcohol consumption: Please review our alcohol policy standard in the employee handbook. All FW employees must adhere to all ethical business practices and be responsible in our “distribution” market at all times. Physical Requirements: Extensive car travel: average 10,000 miles annually Overnight travel: At least 40% travel with overnights included Unusual / extensive hours: no set schedule; hours vary according to need, must be available nights and weekends on occasion Lifting and moving cases (~35 lbs.) and kegs (~165 lbs.) with assistance What Firestone Walker Offers: Health Insurance 100% employer paid premiums for employee medical, dental, vision, & life insurance Flexible Savings Account (FSA) Employee Assistance Program (EAP) Company sponsored paid parental leave Paid Sick Leave 401(k) retirement plan including company paid profit sharing & 4% safe-harbor matching Accrued PTO (rate of 13 days per year) 10 paid holidays per year Employee discount of 50% off food, beer, and merchandise Periodic beer giveaways for employees 21+ The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. Firestone Walker is an Equal Opportunity Employer and does not discriminate based on any protected class.

• Develop and execute full-funnel Amazon affiliate strategies across marketplace brands to drive growth against KPIs. • Serve as the primary affiliate point of contact for brand teams, providing regular updates on performance, growth opportunities, and campaign optimizations. • Collaborate with the brand strategy team to align on client goals, product priorities, promotional calendars, and campaign cadences. • Provide ongoing strategic support, including campaign recommendations, optimizations, and new tactics to scale partner programs. • Lead onboarding of new brands into the Front Row Amazon Affiliate Program, ensuring a seamless launch and clear expectations. • Analyze affiliate campaign results to develop actionable insights that improve funnel conversion and revenue. • Own reporting and forecasting for brand-level Amazon affiliate strategies, partnering with performance leads and new business teams to inform budgets and planning. • Test and scale performance-driven tactics such as product seeding, exclusive affiliate offers, and paid affiliate initiatives. • Align affiliate network partners with each brand’s strategic objectives to launch affiliate campaigns. • Work closely with performance marketing leads to ensure affiliate efforts align with broader media and growth strategies. • Partner with the tech team to enhance internal and client-facing reporting capabilities. • Educate internal teams and external stakeholders on Amazon affiliate best practices, tools, and innovation opportunities.

Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference With general direction and considerable latitude for independent judgment and discretion, the COBRA/ Direct Bill Account Manager is the primary point of contact for assigned client accounts. The COBRA/ Direct Bill Account Manager manages inquiries regarding the administration of HealthEquity’s products. They are responsible for building trust and rapport with our valued clients. They support day-to-day operational functions. Their goal is to help clients understand the products and services offered to their employees. Additionally, the COBRA/ Direct Bill Account Manager will improve client loyalty through flawless execution. This role engages clients from onboarding through ongoing service management. What you’ll be doing - Services and owns relationship for clients with lower to moderate levels of complexity and size. (500+ Benefit Eligibles) - Own the process and outcomes for resolving client issues. Takes full ownership to manage and resolve client issues ranging from simple to moderate. Leverages existing processes, escalates when needed, ensures issue closure. - Lead regular client meetings and maintain action logs. - May own project plans to manage low to moderate complex projects. - Oversee file processing and account activities to ensure client satisfaction and SLA adherence. - Responsible for client documentation and to provide internal teams with client specific processes, procedures, and alerts. - Lead annual review meetings (onsite as needed). - Advocate client needs and requests with internal stakeholders. - Educate clients on the tools and resources available on HealthEquity’s systems. - Assists client in understanding their plan design options, the impacts of those decisions to HealthEquity’s administration of the client’s plan(s) and the impact to their employees and the resulting member experience. - Explains HealthEquity’s administrative capabilities as a result of these decisions, including claims adjudication and payment; debit card functionality; payroll, enrollment and eligibility file interactions; carrier integrations; compliance changes, etc What you will need to be successful - EDUCATION: Knowledge of healthcare plans, banking, the CDHP – Consumer Directed Health Plan – industry or a closely related field as normally obtained through the completion of a High School Diploma / Bachelor’s Degree.WORK EXPERIENCE OR RELATED EXPERIENCE: - 5+ years experience in benefits/financial services roles or direct business to business service experience. - A strong customer service orientation is essential. - Able to communicate, present and influence credibly and effectively at all levels of internal and external organizations. Tailor communications to the targeted audience. - Well organized and detail attentive in both quality and accuracy. - Strong work ethic and able to handle a workload of 15+ highly complex clients. - Demonstrate effective meeting management and presentation skills. - Proven track record of success leading enterprise size clients through leadership and exceptional service. - Adept at developing and maintain relationships. - Able to operate independently with minimal supervision. - Proficiency with business and communications software (preferably Word, Excel, PowerPoint, common Windows operating systems, and Outlook) is required. Salesforce and project management experience is highly desired. #LI-Remote This is a remote position Salary Range $57500.00 To $71500.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: - Medical, dental, and vision - HSA contribution and match - Dependent care FSA match - Uncapped paid time off - Paid parental leave - 401(k) match - Personal and healthcare financial literacy programs - Ongoing education & tuition assistance - Gym and fitness reimbursement - Wellness program incentives Onboarding & Travel This is a remote role, with an in-person onboarding training component. New team members must participate in Trailhead, HealthEquity’s immersive onboarding experience Trailhead is designed to foster meaningful connections, support your integration into the organization, and equip you with a strong understanding of our business. Trailhead participation is a key expectation of this role. Trailhead is held onsite at our headquarters once per quarter. HealthEquity covers all required travel and accommodations. This role may begin with a virtual, self-paced onboarding experience, followed by a mandatory onsite Trailhead session at a later date. HealthEquity is committed to providing reasonable accommodations to team members with qualifying disabilities. Should you be selected for this role and require an accommodation, we will put you in touch with our Benefits Team so you can begin the accommodation request process. Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.