Role Description The Manager, Strategic Alliances has the exciting opportunity to lead and scale our partner relationships across the organization. This role is responsible for defining partner strategy, establishing governance and operating standards, and ensuring that strategic relationships drive product innovation, growth, and strong financial outcomes. In this highly cross-functional role, you will be a player/coach, working closely with Product, Legal, Sales, and Relationship Management teams to prioritize initiatives, manage performance, mitigate risk, and ensure alignment with company objectives. You will also serve as an executive point of contact for key partners. What you will be doing - Partner Strategy & Governance - Define and evolve the company’s third-party and strategic partner strategy, standards, and governance frameworks. - Establish clear operating models, decision rights, and accountability for partner relationships. - Ensure partnerships align with long-term business strategy and product roadmaps. - Portfolio Prioritization & Execution - Prioritize and oversee third-party initiatives across Irix, Curv, and Emerging Markets. - Balance near-term business needs with long-term strategic value. - Drive cross-functional alignment to ensure successful execution of prioritized initiatives. - Performance Management & Risk Mitigation - Own partner performance management, including KPIs, scorecards, reviews, and improvement plans. - Negotiate contracts with partners, including pricing, terms, and service-level agreements, to achieve favorable outcomes and mitigate risk. - Lead escalation management for underperforming or high-risk partners. - Proactively identify and mitigate operational, financial, and reputational risks. - Financial & Contractual Alignment - Ensure strong financial discipline across partner relationships, including margin awareness and value realization. - Partner with Legal and Finance to ensure contracts align with commercial, risk, and financial objectives. - Monitor partner economics and recommend actions to optimize outcomes. - Executive & Stakeholder Engagement - Serve as the executive point of contact for critical partners. - Build trusted relationships with senior internal stakeholders and external partner leaders. - Represent partner strategy and performance in executive and leadership forums. Qualifications - Bachelor’s degree preferred. - 7+ years of experience building and managing strategic partnerships—across relationship management, business development, or related roles—ideally within SaaS or technology-enabled platforms. - Experience managing complex partner ecosystems across multiple business lines or products. - Previous people management experience. Requirements - Proven experience in SaaS and subscription business models, with a strong grasp of platform ecosystems, integrations, and recurring revenue mechanics. - Strategic thinker who also rolls up their sleeves to drive execution and deliver measurable outcomes. - Executive-ready communication with the ability to build trust and alignment with stakeholders. - Financial acumen with an understanding of margins and partner economics. - Demonstrated ability to influence and mobilize cross-functional teams—without relying on direct authority. - Sound judgment and a track record of solving complex problems while proactively identifying and managing risk. Location The expected application deadline for this job is May 18, 2026. This position is open to remote work. Applicants must be willing to travel to the Milliman office in Brookfield, WI as needed and travel nationwide for meetings, conferences, and team events (up to 30%). Compensation The overall salary range for this role is $117,500 - $222,985. For candidates residing in: - Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Pennsylvania, Virginia, Washington, or the District of Columbia: $135,125 - $222,985. - All other states: $117,500 - $193,900. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. Benefits - Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners. - Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges. - 401(k) Plan – Includes a company matching program and profit-sharing contributions. - Discretionary Bonus Program – Recognizing employee contributions. - Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses. - Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis. - Holidays – A minimum of 10 paid holidays per year. - Family Building Benefits – Includes adoption and fertility assistance. - Paid Parental Leave – Up to 12 weeks of paid leave for employees who meet eligibility criteria. - Life Insurance & AD&D – 100% of premiums covered by Milliman. - Short-Term and Long-Term Disability – Fully paid by Milliman. Equal Opportunity All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

Role Description ADTRAV is seeking a Manager Operations to motivate and manage Travel Consultants, resolve issues from clients, and conduct research into various items, in collaboration with other internal departments. Responsibilities also include, but are not limited to: - Provide day-to-day leadership of a team of Travel Consultants, Team Leads, and/or Associate Managers. - Be knowledgeable and trained in direct reports duties and be able to perform the job functions as needed, including the ability to assist travelers and book itineraries. - Champion the proper use of ADTRAV tools by participating in developments and enhancements as well as monitoring execution from the agents. - Set goals and objectives for the team and provide guidance on how to achieve them. - Review turnover transaction rates and errors/write offs and address with agents. - Review itineraries by verifying reservations have all appropriate information and reviewing travel authorizations. - Provide coaching and training to agents on how to service travelers and on policies and procedures of the company. - Review agent job aids and ensure information is correct and updated regularly. - Understand ADTRAV products, systems, and processes to assist agents and clients. - Become knowledgeable in ADTRAV's industry and customer base. - Monitor call volume, ensuring agents are available to service clients. - Serve as the main contact for clients and ensure any client concerns are researched, addressed, and resolved promptly. - Research agent and client issues promptly by gathering information and then provide solutions to client/account management team and address with agent. - Work with senior leadership to keep KPIs and SLAs in line with client expectations. - Identify process and workflow efficiencies and provide recommendations to management on how to improve. - Create, adjust and monitor all department reporting. - Process timecards and time off for payroll. - Develop, mentor, and lead employees to foster an environment of teamwork and accountability. - Provide constructive feedback and identify areas of improvement for team and work to develop objectives to meet these needs. - Conduct weekly individual and team meetings. - Conduct performance appraisals and disciplinary documentation on team, in accordance with HR policies and procedures. - Participate in the recruiting process by interviewing and selecting new agents. - Utilize various applications, including GDS, online booking tools, and various internal applications. - Participate in ongoing training to continuously build knowledge and skills in the industry. - Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients. - Adhere to company policies and procedures. - Other duties as assigned. Qualifications - High school diploma or equivalent required. - At least 5 years of travel consultant/travel agent experience, preferably in a call center environment. - 2+ years’ experience managing a team. - Experience booking travel for corporate clients preferred. - Strong knowledge of Sabre GDS required. Knowledge of Amadeus a plus. - Working knowledge and proficiency in Fly America, Open Skies and federal travel regulations. - Experience booking international travel with geographical and rate structures. - Strong computer and typing skills, which includes the ability to navigate quickly between programs and using shortcut keys. - Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time. - Experience with Microsoft Office suite (Outlook, Word, Excel). - Hands-on, highly organized and directed leader. - Highly self-motivated leader, able to manage multiple tasks/responsibilities, both strategic and tactical, in a fast-paced environment and with minimal supervision. - Analytic and decisive with ability to prioritize and communicate objectives. - Exhibits leadership traits to motivate, communicate, and provide feedback. - Exercises discretion and judgment when providing feedback, guidance, clarification, training, and disciplinary action. - Excellent time-management and organizational skills, with a proven ability to meet deadlines and work well under pressure. - Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed. - Able to work collaboratively with different departments, managers, and clients to execute business objectives. - Highly proficient in business writing and able to format emails and communication with proper grammar and spelling. - Excellent English written and verbal communication skills. - Able to function in a high-paced and at times stressful environment. - Strong attention to detail with emphasis on accuracy and quality. - Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively. - Ability to work remotely and meet the company home-office requirements. - Able to sit and work at a computer for extended periods of time, without leaving the work area. - Able to work a schedule between Monday-Friday, 7am-7pm CT, as well as after hours, weekends, and holidays as needed. - Able to travel up to 15% as needed for client and company meetings. - Able to maintain confidentiality of company and client information. - Able to successfully pass a credit, criminal, and/or employment reference background check. Additional background checks and/or clearances may be required for specific clients. Benefits - Salary range: $72,000-80,000 a year, with consideration given outside of this range based on management experience in a TMC and experience with corporate travel. - Competitive benefits package including medical, dental, vision, life, disability, Flexible Spending Accounts, 401(k), and PTO.

• Develop and own the end-to-end delivery of complex service engagements across multiple customers and verticals. • Manage a framework for scoping and tracking concurrent projects across multiple customers and specialists. • Ensure projects are delivered on time, within scope, and aligned with customer expectations and business goals. • Collaborate with cross-functional leaders to ensure there is clarity and inclusion around the organization of our service delivery work. • Engage with enterprise level customers for strategic alignment as needed. • Manage a team of implementation and product specialists focused on customer implementations and service delivery. • Hold regular team meetings focusing on performance and training. • Foster a culture of accountability, collaboration, and continuous improvement. • Develop new and refine existing delivery methodologies, tools, and best practices to drive efficiency and scalability within service delivery. • Monitor KPIs and delivery metrics to assess performance and identify areas for improvement. • Act as a strategic partner to internal teams (Sales, Customer Success, Onboarding, Product, Support) and external stakeholders. • Engage with customers as needed to ensure a positive experience and outcome during the service delivery. • Provide senior-level reporting and insights on overall program health, specific project risks, and service delivery performance. • Proactively identify delivery risks and implement mitigation strategies. • Serve as an escalation point for critical project issues.

Title: Birds on Farm Manager – Remote Location: Melbourne, Victoria 3000, Australia Department: Conservation and Science: Birds On Farm Job Description: Your new organisation BirdLife Australia is on a mission to put birds and nature on the path to recovery within a decade. With over 460,000 supporters, donors, volunteers, campaigners and members, you will join over 140 staff across Australia, and a network of more than 40 voluntary community groups. Together, our growing network of people stand together to help us protect Australia’s unique birdlife. Position objective The Manager Birds on Farms is a key leadership role within the Science and Priority Landscapes Program and supports BirdLife’s mission to put birds and nature on a path to recovery by 2032. The Birds on Farms program engages landholders in rural landscapes, through a targeted citizen science monitoring program, to increase awareness of woodland birds, their conservation needs, and support habitat restoration and conservation of birds on their properties. By engaging landholders through bird conservation, and encouraging uptake of habitat restoration actions, the program will address key threats and reverse the decline of woodland and other bird species, whilst also supporting overall environmental health and farm productivity. The Role Reporting to the Director Science & Priority Landscapes, the Manager oversees the Birds on Farms engagement programs in key areas across Australia (such as Vic, NSW, Qld and WA). These projects use woodland birds as flagship species and indicators of landscape health, to engage communities in conservation on private rural properties. This is achieved through education, monitoring, site visits and the development of habitat restoration plans, funding advice, and (where appropriate) covenanting of key woodland habitat. These activities support the delivery of BirdLife Australia’s Woodland Bird Conservation Action Plan (WB CAP). What you need to know This is a full-time position offered on a permanent contract. Please note, that the location for this role is flexible. Remuneration / Job Level  Full-time salary at Level 4, dependent on level of experience (as per published Level / Grade Remuneration Scales) Your application must include a cover letter, a statement briefly addressing the selection criteria and your current resume. Applicants must possess full working rights in Australia to be eligible for appointment. A current national police check (NPC), working with children’s check (WWCC) and a valid First Aid certificate or willingness to apply.