• Operate as a force multiplier for People Leadership • Lead M&A people workstreams • Own HR budgeting cycles • Manage OKR development and tracking • Drive high-visibility talent initiatives

• Support the administrative and operational management of HR activities • Administer employee processes: analyze recruitment needs, draft and publish job adverts and contracts, process applications, and carry out recruitment • Welcome and onboard new employees and manage administrative correspondence (employment agreements, certificates, end-of-employment documents, etc.) • Collaborate with various HR teams: Training team on training needs, Coaching team on monitoring employee skills, Projects team on administrative project follow-up • Participate in establishing partnerships with educational institutions

• Act as a trusted advisor to management and staff on HR matters and company policies. • Lead the recruitment process, including creating job descriptions, sourcing candidates, and conducting interviews. • Develop and implement performance management processes that drive employee engagement and professional development. • Facilitate training sessions and workshops to enhance employee skills and competencies. • Monitor employee satisfaction and implement programs to foster a positive work environment. • Stay updated on labor laws and regulations to ensure compliance in Colombia. • Oversee onboarding and offboarding processes, ensuring a smooth transition for all employees. • Manage employee relations issues and facilitate conflict resolution. • Analyze HR metrics and provide reports to senior management to inform decision-making.

• Spearhead initiatives to automate and optimize HR processes, contributing to the overall efficiency and effectiveness of the People Team. • Lead initiatives to develop and refine our global people processes, partnering with cross-functional stakeholders to drive improvements and ownership. • Take ownership of complex projects and data, supporting our People COEs and People Team Objectives. • Manage systems like JIRA ticketing and Lattice, ensuring their effective utilization to support various People Operations functions. • Provide support in data analytics and survey strategy, utilizing insights to continuously improve and evolve our People Operations strategies.