Role Description We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel options, coordinating reservations, and ensuring a smooth and positive experience from initial inquiry through final booking. This position is fully remote and well suited for individuals who enjoy helping others, managing details, and working in a flexible environment. You will communicate directly with clients to understand their needs, provide recommendations, and help organize travel plans that align with their preferences and budget. - Responding to client inquiries - Researching travel options - Coordinating and confirming reservations - Maintaining consistent follow-up communication - Ensuring accuracy in booking details - Providing support throughout the planning process Qualifications - Detail-oriented - Self-motivated - Comfortable using online systems and digital tools - Strong communication skills - Strong organization skills - Strong time management skills - Ability to work independently while managing multiple clients Benefits - Flexible remote work

Role Description We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel options, coordinating reservations, and ensuring a smooth and positive experience from initial inquiry through final booking. This position is fully remote and well suited for individuals who enjoy helping others, managing details, and working in a flexible environment. You will communicate directly with clients to understand their needs, provide recommendations, and help organize travel plans that align with their preferences and budget. - Responding to client inquiries - Researching travel options - Coordinating and confirming reservations - Maintaining consistent follow-up communication - Ensuring accuracy in booking details - Providing support throughout the planning process Qualifications - Detail-oriented - Self-motivated - Comfortable using online systems and digital tools - Strong communication skills - Strong organization skills - Strong time management skills - Ability to work independently while managing multiple clients Benefits - Flexible remote work

Role Description In dieser Rolle übernimmst du die Bearbeitung von Kundenanfragen – inklusive Chatbot-Interaktionen – mit Fokus auf schriftliche Kommunikation. - Du analysierst technische Probleme anhand von Logs und Kundendaten. - Dokumentierst wiederkehrende Fehlerbilder. - Arbeitest eng mit dem internen Entwicklungsteam zusammen. - Die Arbeitszeiten orientieren sich an deutschen Bürozeiten, die Stelle ist jedoch vollständig ortsunabhängig. Qualifications - Technische Affinität oder Erfahrung im technischen Kundensupport. - Eine strukturierte und analytische Arbeitsweise, selbständiges und lösungsorientiertes Vorgehen. - Erfahrung mit KI Tools ist ein klares Plus. - Deutsch und Englisch sind die primäre Arbeitssprache; Französisch oder skandinavische Sprachen sind ein Vorteil. - Wir suchen schnelle Lerner mit einer proaktiven und positiven Einstellung. Benefits - Vollständiges Remote-Arbeiten von überall. - Flexible Arbeitszeiten zwischen 20 und 40 Stunden pro Woche. - Ein offenes und kollegiales Teamumfeld mit Kommunikation über Slack sowie kurze, wöchentliche Teammeetings. - Die Chance, eng mit einem innovativen, KI-getriebenen Produkt zu arbeiten.

Role Description We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests - Answer questions and address complaints - Answer all incoming calls and redirect them or keep messages - Receive letters, packages etc. and distribute them - Prepare outgoing mail by drafting correspondence, securing parcels etc. - Check, sort and forward emails - Monitor office supplies and place orders when necessary - Keep updated records and files - Monitor office expenses and costs - Take up other duties as assigned (travel arrangements, schedules etc.) Qualifications - Proven experience as front desk representative, agent or relevant position - Familiarity with office machines (e.g. fax, printer etc.) - Knowledge of office management and basic bookkeeping - Proficient in English (oral and written) - Excellent knowledge of MS Office (especially Excel and Word) - Strong communication and people skills - Good organizational and multi-tasking abilities - Problem-solving skills - Customer service orientation - High School diploma; additional qualifications will be a plus