Role Description The Conversational AI Engineer (CAI) is responsible for developing and deploying Conversational AI solutions: chatbots and voicebots, using LLMs, Agentic AI, and NLU models. This role manages technical implementations and integrations across environments, ensuring compliance with standards and best practices. It combines expertise in prompt engineering, knowledge base structuring, and system integration to enable end-to-end automation and continuous improvement. The CAI Engineer also ensures safe and reliable model behavior, performs fine-tuning, proactive monitoring, and performance optimization, and oversees STT/TTS configuration and maintenance to guarantee high-quality voice and seamless telephony integration. Job Responsibilities - Implement system integrations for seamless automation across platforms - Engineer prompts and structure knowledge bases to ensure accurate and context-aware responses - Ensure safe and reliable AI model by implementing safeguards and governance measures - Configure and maintain STT/TTS systems, ensuring high-quality voice performance and seamless telephony integration - Document architectures, configurations, and deployment processes to maintain transparency and reproducibility - Collaborate with cross-functional teams and work with developers, data analysts, product teams, and business stakeholders to align AI solutions with organizational goals - Apply Agentic AI knowledge to design frameworks and provide implementation-focused recommendations - Create best practices for hybrid bots with NLU and LLM Qualifications - Fluent in written and spoken English AND German (C1 level minimum) - 5+ years experience with LLM voicebots - Experience with machine learning and deep learning frameworks - Knowledge of data preprocessing, feature engineering, and data pipelines - Experience with AI models for chatbots or voicebots - Experience with model evaluation, tuning, and deployment - Knowledge of conversational AI platforms for chatbot and voicebot development (Cognigy a plus) - Experience with speech technologies: STT (speech-to-text) and TTS (text-to-speech) systems - Model deployment and integration skills, including APIs and system integrations - Ability to monitor, evaluate, and optimize AI models for performance, scalability, and reliability - Understanding of AI safety, bias mitigation, and ethical practices in conversational AI - Ability to document architectures, configurations, and deployment procedures clearly - Collaboration skills to work with product, engineering, and UX teams Benefits - Be at the forefront of CX transformation, working with leading BOT/ AI technologies, specially Genesys delivery - Work with global clients across the U.S. and EMEA, delivering cutting-edge solutions in a fast-paced, dynamic environment - Collaborate with a talented team of experts in AI, automation, performance, and agent tools to deliver exceptional results - Drive business success by managing multiple projects and clients simultaneously, with opportunities to showcase your leadership and problem-solving skills - Grow professionally by working on complex, high-visibility projects while honing your technical, project management, and client relationship skills Company Description Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Job Title: Senior GenAI Engineer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * The Opportunity: Join our team as a Senior GenAI Engineer supporting Department of War PPBE (Planning, Programming, Budgeting, and Execution) applications. You'll build cutting-edge AI solutions that directly modernize how the DoW plans, programs, budgets, and executes critical defense operations. You’ll work with cross-functional teams to develop AI-enabled features, build intelligent document processing pipelines, and deliver data-driven analytics for mission-critical defense financial systems. While the bulk of this role focuses on generative AI, you will also apply traditional machine learning techniques for forecasting, anomaly detection, and trend analysis on budget and execution data. This role operates across both unclassified and classified environments. Responsibilities: - Design and develop AI-enabled features for PPBE applications using LLMs, GenAI, and agentic AI patterns - Build RAG pipelines over budget justification documents, appropriation language, execution data, and DoD directives - Implement agentic workflows using orchestration frameworks (LangGraph, Agno, Haystack, CrewAI) for multi-step budgeting tasks such as POM construction, BES preparation, and J-Book generation - Develop traditional ML models for budget execution forecasting, obligation rate anomaly detection, and spend trend analysis - Implement prompt engineering strategies and integrate AI/LLM APIs (OpenAI, Anthropic, Bedrock) - Architect full-stack AI features with reliable API integrations, error handling, and graceful degradation - Establish LLM observability (cost, latency, quality) and responsible AI guardrails (hallucination detection, output validation, CUI safeguards) - Maintain full-stack applications (including Web Application development using modern technologies such as React, TypeScript, NodeJS, Python, and .NET) - Address security vulnerabilities and ensure compliance with DoD cybersecurity standards - Participate in code reviews, CI/CD pipelines, and collaborative development workflows - Document technical implementations and stay current with AI and ML developments Qualifications: Required: - Active Secret clearance - IAT Level II - Security+ Certification within 90 days of hire date - Bachelor’s degree in Computer Science, Data Science, Mathematics, or related STEM field. Masters degree preferred. - Minimum of 10 years relevant experience - 7 years of experience with software implementation across all aspects of the SDLC - 1+ years experience developing generative AI / LLM-powered applications - Expert-level proficiency in Python; strong JavaScript proficiency - Experience with RESTful APIs and integrating AI/LLM APIs (OpenAI, Anthropic, Bedrock) - Experience with prompt engineering techniques (few-shot, chain-of-thought, system prompts) - Experience with LLM orchestration frameworks such as LangGraph, Agno, CrewAI, or similar - Experience with RAG architectures, agentic patterns, and vector databases - Strong understanding of ML fundamentals (supervised/unsupervised learning, model evaluation, feature engineering, NLP) - Experience with data analysis and ML libraries (pandas, NumPy, scikit-learn, or equivalent) - Experience with containerization (Docker) and at least one major cloud platform (AWS, Azure, or GCP) - Proficiency with Git version control and CI/CD pipelines - Strong written and verbal communication skills Desired: - Experience building predictive models for financial forecasting, anomaly detection, or resource allocation optimization - Experience with vector databases (Chroma, Weaviate, pgvector) and embedding models - Familiarity with LLM observability tools (LangFuse, LangSmith, Weights & Biases) - Understanding of responsible AI concepts: bias mitigation, hallucination detection, safety guardrails - Experience with AWS GovCloud, AWS Bedrock, or Azure OpenAI Service - Working knowledge of Kubernetes, Terraform or other IaC tools, and infrastructure automation - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $90,300-$189,600 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: Academic Staff Employment Type: Regular Job Profile: Data Scientist III Job Summary: The Large Language Model (LLM) / Natural Language Processing (NLP) Engineer will serve as a hands-on technical contributor responsible for building, integrating, and operationalizing advanced language-model capabilities within the Wisconsin Health Data Hub (WHDH) platform. WHDH is a federally funded initiative developing a secure, cloud-native data ecosystem designed to support biomedical research, advanced analytics, and AI-driven discovery using real-world health data. This role focuses on the practical implementation of NLP and generative AI technologies that enable scalable analysis of large volumes of unstructured healthcare data such as clinical notes, research publications, and other text-based datasets. The engineer will design and deploy production-grade AI services, integrate LLM capabilities into the WHDH platform, and support researchers and partner organizations in leveraging these tools for applied healthcare analytics. The position requires a strong engineering mindset and the ability to translate emerging AI capabilities into reliable, scalable solutions operating within a secure research data environment. Key Responsibilities LLM & NLP Engineering - Design, implement, and maintain production-ready NLP pipelines for processing large volumes of unstructured healthcare and biomedical text data. - Fine-tune, deploy, and optimize large language models for domain-specific applications including clinical text analysis, semantic search, and automated summarization. - Develop services for entity extraction, concept normalization, document classification, and information retrieval from healthcare datasets. - Build reusable NLP components and APIs that can be integrated into analytics workflows across the WHDH platform. Platform Integration & AI Services - Integrate LLM and NLP capabilities into WHDH’s cloud-based data and analytics platform. - Develop scalable APIs and microservices that enable secure access to language-model capabilities by research teams and application developers. - Implement containerized services and deployment pipelines to operationalize AI models in production environments. - Work with teams to ensure NLP pipelines operate efficiently within large-scale distributed data processing environments. Applied AI Solution Development - Collaborate with platform engineers and domain experts to design AI-driven solutions that address real-world healthcare data challenges. - Translate emerging LLM capabilities into practical tools for clinical text processing, data enrichment, and knowledge extraction. - Rapidly prototype and iterate AI-enabled features that improve usability and accessibility of the WHDH data platform. - Support applied analytics initiatives that leverage LLM capabilities to enhance research workflows. Security, Data Governance & Responsible AI - Ensure all AI solutions comply with institutional data governance policies and healthcare data privacy requirements. - Implement safeguards for secure handling of sensitive healthcare text data within NLP workflows. - Support responsible use of generative AI technologies through appropriate monitoring, evaluation, and documentation practices. - Collaborate with platform security teams to ensure compliance with HIPAA-aligned infrastructure requirements It is anticipated that this position will be remote and requires work be performed at an offsite, non-campus work location. The position requires the finalist to reside within the State of Wisconsin or relocate to Wisconsin within a reasonable time frame from the start date of the position. Schedule is flexible within business hours of Monday through Friday 8:00a.m.- 4:30p.m. Key Job Responsibilities: - Prepares data sets for analysis including cleaning/quality assurance, transformations, restructuring, and integration of multiple data sources - Serves as an institutional subject matter expert and liaison to key internal and external stakeholders regarding data science best practices and methodologies and represents the interests of data science - Composes and assembles reproducible workflows and reports to clearly articulate patterns to researchers and/or administrators - Leverage modern NLP frameworks and LLMs to extract critical insights from unstructured clinical notes and reports, ensuring data quality and integrity through rigorous preprocessing. - Develop predictive models using retrospective real-world data to estimate disease risk, progression, and treatment effectiveness, while addressing bias and fairness. Design and execute rigorous hypothesis testing on observational datasets to validate research findings - Work closely with data governance and security to ensure compliance with privacy regulations (e.g., NIST, HIPAA) when working with healthcare data; and address bias and fairness issues in AI models when dealing with sensitive health data - Develop and implement informatics pipelines for the processing, integration, and harmonization of heterogeneous data sources - Identifies and implements or guides others in implementing appropriate data science techniques to find data patterns and answer research questions chosen by the lead researcher including data visualization, statistical analysis, machine learning, and data mining - Organizes and automates project steps for data preparation and analysis - Documents approaches to address research questions and contributes to the establishment of reproducible research methodologies and analysis workflows Department: School of Medicine and Public Health, Informatics and Information Technology, Wisconsin Health Data Hub. The Wisconsin Health Data Hub (WHDH) is a grant-funded initiative within the Office of Informatics and Information Technology (IIT) at the University of Wisconsin–Madison School of Medicine and Public Health. WHDH brings together a multidisciplinary team of technologists responsible for designing, implementing, and operating a secure data enclave that supports the responsible use of real-world health data for biomedical research. The WHDH team develops and manages a scalable data platform that enables researchers to efficiently access, integrate, and analyze large-scale health datasets from participating health systems. By providing advanced data services, governance frameworks, and analytical capabilities, WHDH accelerates the research lifecycle—from project conception and data acquisition to analysis and discovery—while ensuring compliance with applicable regulatory, privacy, and security requirements. Compensation: The starting salary/hourly wage for the position is $76,289 annually; but is negotiable based on experience and qualifications. Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. For more information, refer to the campus benefits webpage. ☒ SMPH Faculty /Academic Staff Benefits Flyer 2026 Required Qualifications: - 3 Years of full-time professional experience building or deploying NLP or machine learning solutions in production environments. (5 years preferred) - Strong programming experience in Python and familiarity with modern NLP frameworks such as Hugging Face Transformers, spaCy, PyTorch, or TensorFlow. - Experience working with large-scale data processing pipelines and distributed data environments. - Experience deploying AI models using containerization technologies such as Docker and orchestration frameworks such as Kubernetes. - Ability to design and build scalable APIs and backend services supporting AI-powered applications. Preferred Qualifications: - Experience working with biomedical or clinical text data. - Familiarity with healthcare data models and standards such as FHIR, OMOP, or UMLS. - Experience developing AI solutions in cloud environments such as AWS, Azure, or Google Cloud. - Experience with MLOps practices including model deployment, monitoring, and lifecycle management. - Familiarity with vector databases, embedding models, and retrieval-augmented generation (RAG) architectures. - Experience building generative AI applications using modern LLM frameworks. Education: PhD Preferred; Focus in Computer Science, Software Engineering, Artificial Intelligence, Data Science, or a related technical field preferred. How to Apply: For the best experience completing your application, we recommend using Chrome or Firefox as your web browser. To apply for this position, select either “I am a current employee” or “I am not a current employee” under Apply Now. You will then be prompted to upload your application materials. Important: The application has only one attachment field. Upload the following documents in that field, either as a single combined file or as multiple files in the same upload area. • Cover letter required • Resume Your cover letter should address [how your training and experience aligns with the required and preferred qualifications listed above]. Application reviewers will rely on these written materials to determine which applicants move forward in the process. References will be requested from final candidates. All applicants will be notified once the search concludes and a candidate is selected University sponsorship is not available for this position, including transfers of sponsorship and TN visas. The selected applicant will be responsible for ensuring their continuous eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment. This position is an ongoing position that will require continuous work eligibility. If you are selected for this position you must provide proof of work authorization and eligibility to work. The department will not be able to support a request for a J-1 waiver. If you choose to pursue a waiver and apply for our position, neither the UW nor UWMF will reimburse you for your legal or waiver fees. Contact Information: Cody Roekle, croekle@wisc.edu, 16082637676 Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information. Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. The University of Wisconsin-Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website. To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you. Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

About us: Founded in 2011, Modus is a global, fully remote team of world-class technologists who thrive in a collaborative, innovative environment. We’re a digital product engineering partner for forward-thinking businesses. Our global teams work side-by-side with clients to design, build, and scale custom solutions that achieve real results and lasting change, partnering with industry leaders including AWS, GitHub, and Atlassian. We were fully remote before it was cool! Recognized as one of the Inc. 5000 Fastest Growing Private Companies for nine years and a top remote work company by FlexJobs, we have helped some of the world’s largest brands deliver powerful digital experiences. As an award-winning Atlassian partner with a world-class team, we help organizations innovate and solve complex challenges for Fortune 500 companies and beyond, we want to hear from you. Opportunity! We are looking for a Senior Back End Engineer to join our engineering team and help clients design, build, and scale advanced data solutions. You will work on large-scale, production-grade data systems, support AI and machine learning initiatives, and translate complex datasets into meaningful insights that drive business and product decisions. This role requires strong technical depth, the ability to operate in research-heavy and ambiguous environments, and close collaboration with cross-functional teams across product, data, and validation functions. Requirements: - Strong professional experience with Python for backend development, including building scalable APIs and services. Bonus points for knowledge and experience with FastAPI. - Hands-on experience with AWS, particularly observability and telemetry services (CloudWatch Logs/Metrics, X-Ray), plus general familiarity with core services like Lambda, API Gateway, and S3. - Experience developing and maintaining AI/ML-powered features or integrations, including working with APIs, models, and/or data pipelines - Strong knowledge of the LLM ecosystem and experience working with multiple AI providers (Anthropic, OpenAI, Gemini, Bedrock, etc.) - Solid understanding of distributed systems design and building applications that scale across high-traffic environments - Care about observability, reliability, and creating tools that make other engineers' lives easier - Proficiency in writing automated tests (unit, integration, and end-to-end) to ensure code quality and reliability - Familiarity with containerization tools such as Docker and CI/CD pipelines - Knowledge of infrastructure as code and configuration management tools (e.g.,Terraform, or similar) - Strong understanding of Agile development methodologies and collaborative engineering practices - Ability to translate product requirements into scalable, production-ready solutions - Experience working in remote or distributed teams, with a strong communication and ownership mindset. You’ll Love: - Building scalable data systems that power AI and machine learning solutions - Working on complex, high-impact data initiatives with real-world scale - Collaborating closely with cross-functional teams to deliver meaningful outcomes - Raising the bar for data engineering and analytics best practices - Continuously learning and exploring modern data and AI tooling By joining our team, you’ll be part of a winning squad that plays to each other’s strengths and celebrates every success together. Apply now and show us you’ve got what it takes to take your consulting skills to the next level with Modus Create!