• Manage the end-to-end recruitment process, from drafting job descriptions and posting on relevant platforms to screening, interviewing, and hiring top talent for our marketing and creative roles. • Develop and execute a smooth onboarding process to welcome new employees and integrate them into the FyerX culture. • Act as the first point of contact for employee inquiries and concerns, handling employee relations issues with professionalism and confidentiality. • Develop, implement, and maintain HR policies and procedures to ensure they are up-to-date and compliant with labor laws. • Maintain accurate and organized employee records and HR documentation. • Assist in the performance management process, including annual reviews and feedback sessions. • Identify training needs and coordinate professional development and employee engagement initiatives. • Manage payroll processing and benefits administration in coordination with the finance department.

• Manage end-to-end hiring for full-time roles, interns, and contractors and freelancers based on project needs. • Ensure a smooth onboarding experience for all new joiners, getting them set up with tools and culture training. • Take full ownership of Zoho People for employee records, leave management, and policies. • Monitor daily attendance and productivity logs using Meramonitor to ensure operational efficiency. • Identify, vet, and onboard external vendors for specialized needs. • Negotiate rates and retainers with vendors to ensure FyerX gets the best quality at profitable margins. • Actively reach out to complementary businesses in the marketing ecosystem to create long-term strategic alliances. • Assist the marketing team by handling initial outreach to influencers and content creators for FyerX’s client campaigns. • Maintain an active database of influencers and creative partners for quick deployment on projects.

• Manage the end-to-end recruitment process, from drafting job descriptions and posting on relevant platforms to screening, interviewing, and hiring top talent for our marketing and creative roles. • Develop and execute a smooth onboarding process to welcome new employees and integrate them into the FyerX culture. • Act as the first point of contact for employee inquiries and concerns, handling employee relations issues with professionalism and confidentiality. • Develop, implement, and maintain HR policies and procedures to ensure they are up-to-date and compliant with labor laws. • Maintain accurate and organized employee records and HR documentation. • Assist in the performance management process, including annual reviews and feedback sessions. • Identify training needs and coordinate professional development and employee engagement initiatives. • Manage payroll processing and benefits administration in coordination with the finance department.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves developing strategies to improve engagement and manage programs designed to foster team culture. This role partners with the Transition Services (TS) recruitment team on onboarding and works with leadership staff on retention, recognition, culture, wellness, and other activities aimed at creating a positive and inclusive workplace environment for on-site, hybrid, and fully remote employees across the United States. - Lead the strategy, design, and execution of employee engagement programs and foster the company’s culture ensuring all initiatives/activities are promoted and delivered for staff located across multiple time zones (in 50 states and Puerto Rico) - Develop and manage the Employee Engagement program budget in partnership with the Talent Acquisition Manager and National Director for Administration. - Align engagement initiatives with organizational policies, division workforce strategies, and employee experience priorities. - Create and refine initiatives that strengthen employee experience, belonging, and retention in partnership with TS leadership, HR, and key enterprise partners. - Support culture-building initiatives, program/project launches and sunsets, and special engagement projects in coordination with cross-functional teams. - Design and administer engagement surveys and focus groups in collaboration with Enterprise HR to gather quantitative and qualitative feedback. - Analyze engagement, satisfaction, and stay and exit interview data to improve branding, the employee life cycle, industry intelligence, retention, and referrals. - Develop metrics and dashboards and prepare monthly and annual reports to monitor and track participation, assess effectiveness, and implement changes and inform TS and enterprise leadership. - Maintain accurate engagement and program records and contribute data to enterprise reporting and workforce planning efforts. - Develop and manage an internal communications plan and cadence to share initiatives, and key updates and ensure information is communicated regularly and effectively to staff. - Draft and coordinate communications related to team-building, events, announcements, and engagement initiatives in alignment with enterprise branding and messaging standards. - Develop and oversee rewards and recognition programs. - Organize engagement events, team-building activities, and TS in-person and local programs across for TS staff. - Partner with TS Talent Acquisition, TS Training, and Enterprise HR to support onboarding, retention, and the full employee lifecycle. - Provide coaching, training, and resources to ensure the integration of staff feedback and trends into supervisory norms in collaboration with TS Recruitment and TS Training. - Manage special projects and cross-functional initiatives with TS Leadership, Enterprise HR and Marketing & Communications in support of the organization’s mission and culture. - Manage the internship and mentorship programs, when applicable, to create meaningful experiences. - Other duties as assigned. - Communicate verbally and in writing with diverse groups of individuals at different levels using tact and diplomacy. - Demonstrate exceptional customer service, in everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities." Qualifications - Bachelor's degree from an accredited college or university in Human Resources, Sociology, Organization Leadership, Psychology, or related field - At least two years of related experience and/or training; or equivalent combination of education and experience - Employee Engagement experience required - Proficiency in Spanish/English (written and spoken language skills) required Requirements - Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion - Driver’s License with clear record - Must have daily use of a vehicle without prior notice - Remote - Must be able to work from home in a private space - Travel for in-person events periodically, as well as travel for division and corporate events or all staff meetings - Must be available and willing to travel to various locations and with such frequency as the business need dictates