Role Description We are seeking a Senior Business Analyst to join our Data & Analytics team in support of the Customer Success team. In this role, you will leverage your analytical expertise and business acumen to unlock the value of SmarterDx’s data assets, drive critical insights for both internal and external stakeholders, and deliver meaningful outcomes that strengthen customer trust. You will be embedded within the Customer Success team and partner closely with cross-functional stakeholders to elevate our customers’ experience and optimize business performance. This role is fully remote within the US. What You’ll Do - Create Data-Driven Narratives: Craft compelling, results-oriented narratives that highlight client performance, uncover opportunities for optimization, and support strategic decision-making. - Translate Data into High Impact Narratives: Synthesize complex analyses into clear, compelling, and actionable narratives that inspire customers, highlighting business impact and strategic recommendations. - Drive Exploratory Analysis & Insight Generation: Independently scope and execute exploratory analyses using advanced SQL and analytical tools to answer ambiguous, high-priority business questions. Rapidly prototype and iterate on analyses to validate hypotheses and inform direction. - Build Relationships: Develop strong working relationships with Customer Support and clients. Ask targeted questions and partner with executive-level stakeholders to understand the “why” behind requests and align analytics with business objectives. - Bridge Business and Technical Teams: Serve as the liaison between technical and business teams, articulating complex findings in clear, actionable ways while influencing team roadmaps and product strategy. - Champion Data Quality and Analytical Rigor: Set a high bar for data integrity and analytical excellence. Lead validation processes, ensure accuracy, and drive best practices across teams through peer review and collaboration. - Lead Strategic Client Analytics: Own and drive high-impact analyses that inform client strategy, uncover opportunities for revenue optimization, and influence client product adoption. Qualifications - 5+ years of experience in business intelligence, data analytics, or a related field, with a demonstrated track record of driving business impact. - Strong conceptual understanding of inpatient mid-revenue cycle processes and data. - Advanced SQL Fluency with the ability to write, optimize, and scale complex queries for ambiguous problem spaces. - Strong BI & Data Storytelling Skills, with a passion for building tools and narratives that empower decision-making. - Strategic Insight Generation, with a proven ability to translate complex data into clear, actionable recommendations. - Commitment to Data Integrity, with rigorous validation practices and experience leading quality assurance efforts. - Ownership Mindset, thriving in ambiguity and taking initiative to define problems, not just solve them. - Distinctive ability to identify patterns, prioritize what's critical, and focus on impactful solutions. - Executive Communication Skills, with the ability to influence senior stakeholders and adapt messaging across audiences. Requirements - Data Visualization: Hex and Omni - Analysis: SQL (Snowflake) - Pipelines: dbt, airflow, git, and AWS Benefits - Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan. - Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents. - Remote-First Team – Work from anywhere in the U.S. - Unlimited PTO & 10 Holidays – So you can relax and recharge. - 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match. - Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters. - Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

• Gather and document requirements for Azure applications, data flows, and integrations • Develop user stories, process maps, and acceptance criteria • Support cloud readiness assessments and modernization planning • Collaborate with engineering teams to validate solutions • Assist with UAT, backlog grooming, and Agile delivery

Role Description The Business Analyst will have the opportunity to gain exposure to and interact with key stakeholders (both internal and external) in business and finance. The Analyst will optimize data and turn them into actionable insights for the management to understand the essential information and enhance the decision-making. Furthermore, the analyst will work with the cross-functional teams to formulate advanced seasonal plans, analyze market trends and communicate revenue opportunities to senior leadership. They will also be able to gain insights and experience the fast-dynamic growing company. - Gather, update and process performance data - Conduct market research and generate business leads; ideas for business/consumer trends etc. - Identify new business opportunities directly and indirectly related to allow the company to diversify and expand - Analyse business practices and goals and make suggestions for improvements - Establish innovative ways to improve our systems, making data related more precise, timely and efficient - Provide in-depth insights based on relevant data to the business units and management - Support management in decision making by using financial numbers or key performance indicators and converting them into useful information - Study and provide analysis that identify opportunity and mitigate risk to business needs - Prepare performance indicators not limiting to financial numbers and converting it into useful information Qualifications - Possess at least a Bachelor’s degree in Business IT, Computer Science, Mathematics, Economics, Statistics or Equivalent from a recognised institution. - Minimum 1-2 years of experience as a business analyst, preferably in the Hotels industry - Excellent numerical and communication skills - Understands data mining with reference to economic outlook - Knowledge in Microsoft Office Suite software, including financial modelling graphs charting and presentation - Proficient research experience with ability to independently collect and evaluate economic and local market data - Knowledge of different types of databases and applications (SQL Server, MS Access) Requirements - Open-minded and tech savvy - Creative, think out of the box and come out with innovative solutions - Familiar with various online channels - Outstanding analytical and problem-solving skills - Good verbal and communication skills to work with others - Strong organizational skills to juggle multiple tasks within the constraints of timelines and budgets with business acumen - Excellent written, verbal communication, presentation and negotiation skills.

Role Description We are currently seeking a Business Analyst (Appian) for a full-time position remotely, supporting the Department of Labor (DoL). - Review user stories in backlog; gain a solid understanding of the changes needed. - Collaborate with Product Owners to understand user stories and updates needed. - Document acceptance criteria for user stories and bug tickets. - Help Developers understand the user stories and acceptance criteria, and lead discussions of new functionality. - Test user stories and ensure that testing is appropriately documented, with evidence recorded. - Serve as scrum master/ lead daily scrums. - Develop an agenda for backlog grooming session; get concurrence with Product Owners. - Lead backlog grooming sessions with Product Owners. - Lead demo day and introduce stories to the Product Owners. - Train stakeholders on new functionality. - Document business processes and changes. - Update requirements documentation. - Update user manuals. Qualifications - Provide detailed, comprehensive, testable, and traceable process components in several formats, including but not limited to Business Requirements, Functional Requirements, Data Requirements, System Software Specifications and Use Cases. - Provide business process and system analysis, design, improvement, and implementation support. - Translate business process needs into technical requirements, provide change management and training support. - The ability to communicate organizational and strategic planning for both technical and functional environments. - Five (5) years of current experience (including educational) in business process and system analysis, design, improvement, and implementation efforts, change management, and training support. - It is desired that this person has UI/UX experience with software applications. - Experience in Agile and JIRA is required. - Scrum master certification is nice to have. - Any testing-related certification is a plus. Requirements - Bachelor’s degree in a technical field such as software engineering, information systems, computer science, business, etc. Salary Range The pay range for this position is: $100,000-$120,000. There are various factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, education, certifications, and competencies that align with the specified role, as well as contract provisions regarding labor categories that are specific to the position. Location Horizon is headquartered in the heart of Tyson’s Corner, VA. Occasional travel may be required. Benefits - A comprehensive benefits package including healthcare (medical, dental, vision, and disability). - A 401k program where you are 100% vested from day one with an employer match after 90 days. - An Educational Assistance program. - A Student Loan Repayment Program. - Gym Reimbursement Program. - Paid Time off. - Dynamics, a passionate, multi-disciplinary team of creative minds to work with, and many more.