Role Description Reporting to the Senior Medical Outreach Manager, the Medical Outreach Coordinator supports Altra Running’s growing medical outreach initiatives by strengthening regional focus, education, and engagement efforts with medical, healthcare, and wellness professionals and key retail partners. This role plays a key part in connecting the medical and retail communities, with a regional focus on driving referral business, supporting the field service reps and sales teams, and enhancing awareness of Altra’s points of difference through the medical community. This role involves frequent regional and national travel, including overnights and some weekends, about 25/50% of the time. While Altra’s headquarters are in Denver, the travel demands make this a remote role. Candidates can be based anywhere in the U.S. Key Responsibilities: - Support local and regional efforts to educate healthcare professionals on Altra’s footwear benefits and help connect them to local retail partners - Coordinate medical events, clinics, and in-store educational sessions with key retail partners - Support the planning and execution of Altra’s presence at nationwide medical and sports medicine conferences - Coordinate logistics, asset shipments, and booth set up materials for regional and national events - Represent Altra at select conferences and regional events, helping to educate attendees and build new relationships - Act as a resource for FSRs and sales reps when it comes to medical outreach activations for key retail partners - Provide training to FSR team on how to execute medical outreach events and set them up for success - Plan and execute regional medical takeovers and continue to identify ways to elevate the effectiveness of these initiatives - Support the creation and distribution of educational tools and marketing collateral (digital and physical) - Manage inventory and shipping of medical outreach kits, in-clinic and in-store assets, and event materials - Assist in content development (presentations, one-pagers, educational resources) to support medical outreach - Support tracking of tiered medical wholesale program activity and effectiveness with key retail partners and their sales reps - Collect feedback from stores, FSRs, and medical professionals to refine outreach tools, programs, and messaging - Assist in reporting on KPIs related to educational events, referrals to key retail partners, and engagement Qualifications - Bachelor’s degree in marketing, health sciences, kinesiology, or related field preferred - 1-3 years of experience in marketing, sales support, or community outreach – preferably in footwear, fitness, or health industry - Understanding of or experience within the run specialty or medical community a plus - Strong organizational and communication skills - Ability to travel regionally (up to 25-50%) for events, conferences, key meetings, etc. - Passion for running, movement, and helping others improve health and performance Requirements - Familiarity with the Altra product line - Strong time management, planning, and organizational skills - The ability to develop and maintain professional relationships with internal and external partners - Excellent written and verbal communication skills - Passion for the sport of running and being active, with the desire to share that passion with others - Self-starter with the ability to manage multiple projects simultaneously - Comfort presenting to small groups (clinics, retailers, etc.) - Collaborative mindset and ability to work cross-functionally - Self-motivated with the desire to show initiative and be proactive Success Metrics - Growth in number of active medical referral partners - Increase in co-hosted medical education events with run specialty partners - Consistent, on-time delivery of tools, assets, and event logistics - Improved engagement and satisfaction among FSR and sales team regarding medical marketing support and initiatives - Positive feedback from both medical professionals and retail partners Benefits - Competitive compensation package - Strong benefits package that includes medical, dental, vision, and 401(k) - Extensive development and growth opportunities for current and future positions - Diverse and inclusive culture based on respect, connection, and authenticity

Role Description Reporting to the Senior Medical Outreach Manager, the Medical Outreach Coordinator supports Altra Running’s growing medical outreach initiatives by strengthening regional focus, education, and engagement efforts with medical, healthcare, and wellness professionals and key retail partners. This role plays a key part in connecting the medical and retail communities, with a regional focus on driving referral business, supporting the field service reps and sales teams, and enhancing awareness of Altra’s points of difference through the medical community. This role involves frequent regional and national travel, including overnights and some weekends, about 25/50% of the time. While Altra’s headquarters are in Denver, the travel demands make this a remote role. Candidates can be based anywhere in the U.S. Key Responsibilities - Regional Medical Outreach & Education - Support local and regional efforts to educate healthcare professionals on Altra’s footwear benefits and help connect them to local retail partners. - Coordinate medical events, clinics, and in-store educational sessions with key retail partners. - Conference & Event Support - Support the planning and execution of Altra’s presence at nationwide medical and sports medicine conferences. - Coordinate logistics, asset shipments, and booth set up materials for regional and national events. - Represent Altra at select conferences and regional events, helping to educate attendees and build new relationships. - Sales & FSR Team Collaboration - Act as a resource for FSRs and sales reps when it comes to medical outreach activations for key retail partners. - Provide training to FSR team on how to execute medical outreach events and set them up for success. - Plan and execute regional medical takeovers and continue to identify ways to elevate the effectiveness of these initiatives. - Tool Creation & Asset Management - Support the creation and distribution of educational tools and marketing collateral (digital and physical). - Manage inventory and shipping of medical outreach kits, in-clinic and in-store assets, and event materials. - Assist in content development (presentations, one-pagers, educational resources) to support medical outreach. - Tracking & Reporting - Support tracking of tiered medical wholesale program activity and effectiveness with key retail partners and their sales reps. - Collect feedback from stores, FSRs, and medical professionals to refine outreach tools, programs, and messaging. - Assist in reporting on KPIs related to educational events, referrals to key retail partners, and engagement. Qualifications - Bachelor’s degree in marketing, health sciences, kinesiology, or related field preferred. - 1-3 years of experience in marketing, sales support, or community outreach – preferably in footwear, fitness, or health industry. - Understanding of or experience within the run specialty or medical community a plus. - Strong organizational and communication skills. - Ability to travel regionally (up to 25-50%) for events, conferences, key meetings, etc. - Passion for running, movement, and helping others improve health and performance. Requirements - Familiarity with the Altra product line. - Strong time management, planning, and organizational skills. - The ability to develop and maintain professional relationships with internal and external partners. - Excellent written and verbal communication skills. - Passion for the sport of running and being active, with the desire to share that passion with others. - Self-starter with the ability to manage multiple projects simultaneously. - Comfort presenting to small groups (clinics, retailers, etc.). - Collaborative mindset and ability to work cross-functionally. - Self-motivated with the desire to show initiative and be proactive. Success Metrics - Growth in number of active medical referral partners. - Increase in co-hosted medical education events with run specialty partners. - Consistent, on-time delivery of tools, assets, and event logistics. - Improved engagement and satisfaction among FSR and sales team regarding medical marketing support and initiatives. - Positive feedback from both medical professionals and retail partners. Benefits - Competitive compensation package. - Strong benefits package that includes medical, dental, vision, and 401(k). - Extensive development and growth opportunities for current and future positions. - Diverse and inclusive culture based on respect, connection, and authenticity.

Appointment Coordinator – Remote Travel Division About the Role: Connect with potential clients and schedule appointments for our travel advisors while working from home. Help gather basic travel details and ensure a smooth start to each client’s vacation planning process. Key Responsibilities: Reach out to potential clients by phone, email, or messaging Schedule and confirm appointments for travel services Collect key travel details (dates, destination, budget) Maintain organized lead and appointment records Qualifications: Excellent communication and organizational skills Professional, friendly demeanor Ability to work independently with reliable internet access Appointment setting, sales, or customer service experience is a plus What We Offer: Flexible remote schedule Training and mentorship provided Supportive team culture Income-earning possibilities based on performance Exclusive travel discounts and perks Apply today to join Destination Knot as a Remote Appointment Setter – Travel Services! $45,000 - $65,000 a year

Role Description The Lead - Scheduler is responsible for creating call volume forecasts, calculating staffing requirements, and organizing schedules for contact center operations. The Lead - Scheduler works directly with the operations team and the client to ensure that staffing levels are consistent on a real-time basis and meet business needs. - Work directly with the client and site operations team to build staffing strategies that take into account all possible variables that may affect staffing and call volume projections. - Monitor and analyze call patterns, intra- and inter-day activity and make adjustments as needed in real-time to ensure optimal productivity and efficiency. - Create scheduling matrices that ensure achievement of service level, schedule adherence and other financially impacting goals, using projections and/or historical information. - Create proper contingency plans to ensure that staffing remains as constant as possible in the event of an emergency. - Prepare and disseminate timely and accurate reports to operations management and clients. - Proactively monitor associate calling behaviors, efficiency, and availability and report deficiencies to operations team in real-time. Qualifications - High school diploma or equivalent; 2 years of college preferred. - A minimum of three years’ workforce forecasting and scheduling experience in a call center environment. - Two years’ experience working with call center reporting and metrics required. - One year prior experience working with workforce management technologies ideally either Verint, IEX, Aspect, etc. - One year prior experience with Avaya or other ACD phone system required. - Strong analytical skills and ability to apply those in real-time. - Proficiency in Microsoft Office Applications including Word & Excel and other relevant software. - Excellent problem-solving and decision-making skills. - Ability to operate effectively in a team environment. - Excellent oral and written communication skills and interpersonal skills. - Dependability regarding completion of assignments and attendance. Company Description Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!