Role Description Join our team as a Client Support Coordinator, supporting clients by coordinating vacation plans and ensuring a smooth and well-organized planning experience from start to finish. In this role, you will assist individuals and families as they prepare for vacations by organizing itinerary details, coordinating reservations, and ensuring that all arrangements are clearly outlined and easy to follow. Your primary focus will be delivering a seamless experience through strong communication, organization, and attention to detail. - Assist clients with organizing vacation plans and itineraries - Coordinate reservations, confirmations, and scheduling - Maintain accurate records and documentation - Monitor planning progress and follow up as needed - Communicate updates and planning details clearly - Support a smooth and organized planning experience Qualifications - Strong communication and organizational skills - Detail-oriented with reliable follow-through - Comfortable working independently in a remote environment - Ability to manage multiple planning tasks - Tech-comfortable and able to learn new systems Benefits - Flexible remote scheduling - Performance-based pay structure - Structured training and onboarding - Ongoing professional support and mentorship - Clear systems and workflows for success Company Description

Role Description Join our team as a Destination Wedding Coordinator, supporting couples who are planning wedding celebrations at resort and travel destinations while working remotely. In this role, you will assist couples and their guests by helping organize travel arrangements, accommodations, and itinerary details so their wedding celebration is coordinated smoothly from start to finish. Your focus will be on organization, communication, and attention to detail while helping couples manage the travel planning portion of their destination wedding. As a Destination Wedding Coordinator, you will: - Work with couples to review resort options, accommodation arrangements, and travel logistics for their wedding group. - Assist with organizing reservations, verifying confirmations, and helping maintain structured timelines. - Organize group travel details, transportation arrangements, and itinerary planning to ensure all travel elements align with the wedding schedule. - Communicate with clients to ensure couples and guests feel informed and supported throughout the planning process. This role is fully remote and well suited for individuals who enjoy organizing milestone events and coordinating travel experiences for groups. Training is available for all new hires to ensure familiarity with planning systems, documentation procedures, and coordination processes used to support destination wedding travel planning. Qualifications - Strong organizational and communication skills - Detail-oriented with dependable follow-through - Comfortable working independently in a remote environment - Interest in hospitality, events, or destination wedding planning Benefits - Training and onboarding support - Flexible remote scheduling - Performance-based pay structure - Professional mentorship and guidance - Access to planning systems and travel resources Company Description

• Work closely with sales, service and operations partners to manage existing accounts • Ensure successful service experience, product enhancements, and plan retention • Provide consultative advice and support to clients and financial professionals • Promote plan retention via ownership, troubleshooting and problem resolution • Develop strong working relationships with daily client contacts • Act as an internal advocate for clients coordinating with various departments • Cross-sell revenue opportunities and develop communication strategies • Conduct outreach activities to build/strengthen existing relationships • Maintain proficiency with partner products and compliance aspects

Role Description The Client Senior Program Coordinator (CPC) serves as a key member of Wall Street Prep’s Operations team, supporting both the Program Management and Account Management functions. The CPC plays a central role in guiding clients through onboarding, program delivery, and renewal processes to support revenue growth and exceptional client experiences. This role is responsible for coordinating the logistics and operational execution of our training programs while helping to build strong relationships with client accounts across corporate, public, certificate, and university verticals. The CPC must thrive in fast-paced, high-stakes environments that require creativity, initiative, and strong problem-solving skills. The role offers the opportunity to work closely with senior leaders at Wall Street Prep as well as decision-makers at leading investment banks, private equity firms, and Fortune 500 companies. This role is based remotely in Dubai or Abu Dhabi and requires regular travel to client locations throughout the Middle East to support program delivery. Key Responsibilities - Client Program Management - Manage 25-50% of clients directly with an Account Manager. - Create and maintain program logistics trackers and documentation. - Continuously update program logistics based on inputs from Program Managers (PMs) and clients. - Manage instructor travel logistics end-to-end. - Monitor travel budgets for clients with cost caps. - Create, update, and manage program surveys and compile final results reports. - Assign and manage Poll Everywhere and Zoom accounts. - Prepare Zoom welcome materials and resources to share with clients. - Schedule client and internal meetings as requested. - Develop first drafts of client kickoff presentations and program review decks. - Respond to operational “fire drills.” - Maintain client program rosters and user access across systems. - Oversee online only clients. - Support ad hoc requests from corporate clients. - Regional Program Support - Support programs primarily across the Middle East and broader EMEA region. - Respond to client and instructor inquiries during Middle East business hours. - Travel to client sites to support the execution of in-person training programs. - Operations & Cross-Functional Support - Assist the Head of Department and senior leadership with special projects. - Help document internal processes and create reporting materials. - Support internal workflows such as exam submission and grading processes. - Contribute to the overall operational health of the business. Qualifications - Demonstrated customer service or client-facing experience. - Strong organizational skills and exceptional attention to detail. - Ability to anticipate needs and plan ahead without prompting. - Excellent written and verbal communication skills. - Ability to build trust and credibility with clients. - Strong listening, negotiation, and presentation abilities. - Proficiency with Microsoft Excel and PowerPoint. - Ability to prioritize tasks in a fast-paced and evolving environment. - Strong collaboration skills and ability to work cross-functionally. - Ability to take initiative while appropriately escalating critical issues. - Passion for delivering best-in-class training experiences. Requirements - Bachelor’s degree from an accredited college or university. - 1–2 years of experience in program management, client services, operations, or project coordination. - Experience in financial services is a plus. Work Environment - Remote role based in Dubai or Abu Dhabi. - Regular travel required across the Middle East. - Occasional work outside standard hours may be required. Core Competencies - Teamwork: Collaborate effectively with colleagues and clients. - Integrity: Act with honesty and accountability. - Accountability: Honor commitments to clients and teammates. - Humility: Remain open to feedback and personal growth. - Results-Driven: Focus on delivering measurable outcomes. - Transparency: Communicate openly and honestly. Benefits - A fun, collaborative startup culture. - Unlimited PTO. - Full benefits package. - Home office setup stipend. - Values-driven leadership. - Opportunities for growth and expanded responsibilities.