• Develop strong, compliant relationships across a broad range of health care providers (HCPs) across multiple specialties and account types (IDNs, health systems and community clinics) by understanding their needs and sharing accurate, balanced information about Invivyd’s products and solutions • Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions • Identify shared priorities and leverage knowledge and tactics within full account to develop a territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive superior results • Utilize your understanding of the broader healthcare landscape for account selling, including provider offices and health systems, and how decisions are made across these settings • Manage your territory with a business owner mindset with accountability, energy, and drive by owning the outcome of your results with a sense of urgency while staying compliant with company policies and industry regulations • Deliver compelling product presentations and educational discussions to support patient care decisions by utilizing all approved resources in line with company training and compliance requirements • Collaborate as a positive energy multiplier cross-functionally with colleagues in marketing, market access, and other teams to support customer needs and win together • Operate with an enterprise mindset to gather and share customer insights, feedback, and questions to help Invivyd continuously improve how we serve providers and patients • Collaborate with cross-functional partners on overall account and territory strategy to maximize internal/external knowledge on how to access products and services • Aggregate customer, market data, and insights to effectively apply multiple channels to drive total selling engagements • Utilize data driven approach to prioritize customers/accounts to maximize impact aligned to strategic plan

• Own and develop early relationships across a focused set of strategic partners • Identify where to invest to generate partner-driven introductions quickly • Build direct relationships with partner field sellers and account teams • Translate Backstory’s product into a clear and compelling value proposition for partner sellers • Convert early engagement into active co-sell motion and pipeline • Partner cross-functionally with Sales, Product, and Marketing to support and enable the motion • Build toward an AI-first, scalable partner channel through automation and leverage

• Own a portfolio of accounts and renewals in an assigned territory • Drive customer adoption and unlock further digitalization • Develop and execute effective customer success and value strategies • Identify growth opportunities and negotiate favorable renewal terms • Conduct regular business reviews with customers to ensure value from the product • Collaborate with internal resources to develop growth and risk mitigation strategies

• Identify and pursue new opportunities within existing enterprise accounts to expand the adoption of Spring Health’s offerings. Build business cases to demonstrate the need and value to expand their current mental health offering. • Partner with the Customer Success team to develop meaningful relationships with key stakeholders, including HR leaders at the VP level and above as well as CFOs, within our largest customers. • Understand customer goals, pain points, evolving business needs buying cycles, and areas of opportunity to deliver targeted recommendations, positioning Spring Health as an essential partner in enhancing their mental health offerings. • Own and iterate full cycle sales pitches to existing customers using a consultative sales approach, including but not limited to running discovery calls, Spring Health overview presentations of specific features/enhancements, demonstrations of the technology platform, pricing and proposal analysis and reviews when necessary and negotiation to close. • Meet and exceed a set revenue target by closing sales from assigned enterprise customers, contributing directly to the company’s growth. • Work with Customer Success, Sales, Strategic Alliances, Product, Operations and Marketing teams to ensure customer needs are met and value is continuously delivered. Provide customer feedback to influence product roadmap. • Stay current on mental health industry trends, competitive offerings, and the evolving needs of HR and finance decision-makers.