• Portfolio Management: Nurturing and cultivating relationships with VIP clientele. • Multichannel Correspondence: Interacting through emails, phone calls, and live chat. • Proactive Bonus Management: Offering tailored bonuses and rewards. • VIP Gameplay Monitoring: Responding promptly to VIP customer activities. • Feedback Gathering: Actively seeking and collating feedback to improve services. • Efficient Document Handling: Managing document requests efficiently. • Insightful VIP Reporting: Providing insights on VIP trends and preferences. • VIP Onboarding: Welcoming new VIP customers aboard. • Collaborative Strategy Development: Contributing to VIP strategy with the Marketing Manager.

• Manage and grow Honeywell UOP’s bookings and revenue generation within assigned accounts • Relentless focus on conducting business with the highest degree of integrity and compliance. • Create and execute strategic account plans that align with client objectives and company goals • Develop, strengthen and manage relationships with existing Honeywell UOP’s clients in Northern Europe • Drive opportunities throughout the entire sales cycle: Identify potential opportunities, clarify bidding requirements, formulate a comprehensive sales strategy, engage and align technical sales resources, submit proposals, successfully negotiate and close deals, collaborate with order management for handover to manufacturing/execution teams • Ensure Honeywell UOP’s clients in the region will have the best possible experience throughout the sales process • Develop forecasts and revenue projections for catalysts and adsorbents pertaining to assigned accounts on a rolling 18 month basis

• Responsible for increasing availability and visibility of Boston Beer portfolio of brands • Managing small-format retailers Off Premise Regional and National Accounts • Assist in developing the entire Off Premise class of trade • Be proficient in BBC's systems and selling process • Hunt for new business opportunities while growing current business • Utilize effective verbal and written communication with wholesaler and accounts • Maintain and strengthen buyer & wholesaler relationships through strategic selling • Develop & drive Goals, Strategies, Objectives and Tactics for defined account base • Work closely with category management team to develop insights and tools

• Own the end-to-end lifecycle of client orders from receipt through QC clearance, delivery readiness, and billing. • Act as the single point of accountability to studio and production partners for status, schedules, and outcomes. • Ensure all titles remain on track to meet deadlines; escalate early with recovery plans when risks arise. • Build strong, trusted working relationships with studio stakeholders, production teams, and internal departments. • Understand and apply Master QC expectations across technical, editorial, and metadata components. • Provide clear, proactive reporting on progress, open defects, risks, and resubmission strategies. • Monitor asset readiness and actively drive movement of titles through internal systems. • Own rejection management from notification through successful redelivery. • Submit, track, and push tickets with internal teams, vendors, or technology partners to remove blockers and resolve failures. • Drive cross-functional alignment across Conformance, QC, Operations, and Technical groups. • Establish realistic milestones and hold teams accountable to them. • Maintain accurate documentation and visibility across all assigned projects. • Prioritize work based on client deadlines, release plans, and business impact. • Ensure adherence to company security policies and safeguard all entrusted assets.