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Dinotech Ltd logo
Dinotech Ltd

DinoTech Ltd is a Maltese based software company set up to bridge the gap of technology within the I-Gaming industry.

VIP Account Manager

Location

Argentina

Posted

104 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglish

Job Description

VIP Account Manager

Dinotech Ltd

• Portfolio Management: Nurturing and cultivating relationships with VIP clientele. • Multichannel Correspondence: Interacting through emails, phone calls, and live chat. • Proactive Bonus Management: Offering tailored bonuses and rewards. • VIP Gameplay Monitoring: Responding promptly to VIP customer activities. • Feedback Gathering: Actively seeking and collating feedback to improve services. • Efficient Document Handling: Managing document requests efficiently. • Insightful VIP Reporting: Providing insights on VIP trends and preferences. • VIP Onboarding: Welcoming new VIP customers aboard. • Collaborative Strategy Development: Contributing to VIP strategy with the Marketing Manager.

Job Requirements

  • Proven experience in customer relationship management
  • Exceptional communication skills across various mediums
  • Demonstrated proactive approach to customer service
  • A background in VIP services or gaming is highly desirable
  • Familiarity with sportsbook operations is a plus
  • Strategic mindset and the capability to collaborate with senior management in refining and implementing VIP-focused strategies.

Benefits

  • Professional development opportunities

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