Role Description The Yondr Implementation Associate is important in supporting the Partner Success Managers responsible for ensuring customer success during the post-sales customer journey. To succeed in this role, you must be highly organized, relationship-oriented, and laser-focused on delivering exceptional customer experiences. You will be accountable for successfully implementing the Yondr program and offering continued top-notch guidance and programming that will guarantee customer success. - Virtually support new school accounts to facilitate the implementation process, including onboarding, product/program setup, training, and customization to meet their specific requirements. - Partner with schools on Yondr policy/protocol creation. - Effectively communicate with school administrators, teaching staff, and parent communities through engaging presentations and written and virtual communication sources. - Serve as a point of contact to school partners in support of assigned Education Program Specialist. - Participate in the delivery of on-site services as necessary. - Contribute to the design and delivery of Yondr school programming, projects, or resources as additional needs arise. Qualifications - Background and/or experience in education (specifically grades 6-12). - Familiarity with current educational practices around implementing school programming. - Exceptional interpersonal skills and communication skills. - Adaptability in dynamic environments: thrives in fast-paced settings, exhibiting flexibility and demonstrates resilience to navigate through rapid growth. - Proficiency in technology: skilled in digital tools and technology platforms that support a remote work environment. - Solution-driven mindset: the ability to embrace change and tackle obstacles with a proactive and solution-oriented approach. Requirements - Bachelor’s Degree. - 2+ years of experience in customer service, education, and/or a related field. - Travel expectation is based on partner demand and manager approval: 0-15% non-peak / 20-30% peak seasons. - Must live in Illinois or Indiana - preference for the Greater Chicago area. Benefits - $40/hour. - The number of hours per week for this role may vary depending on the demands of the implementation busy season. - June: 5 - 15 hours per week. - July to Oct: 15 - 30 hours per week. Company Description Yondr creates phone-free spaces for artists, educators, organizations and individuals around the world. Our mission is to create spaces where genuine connection, focus, and creativity can flourish in the absence of technology. - Yondr’s business segments span numerous industries, primarily across education and live events. - Yondr supports schools through cell phone-free programs. - Our education programs facilitate the successful implementation of phone-free school environments by providing administrators and teachers with education, training, and development resources, along with all necessary equipment. - Yondr supports top artists in music and comedy by creating phone-free shows, allowing performers and audience members to enjoy live performances without the distraction of phones.

Role Description The Network Management Implementation Specialist plays a critical role in managing and coordinating the end-to-end onboarding and offboarding processes for contracted medical groups and providers within SCAN’s network. This role combines operational implementation, process improvement, and systems integration support to ensure a seamless provider experience at initial contracting and during offboarding and member transitions. - Capture and define business requirements, develop and maintain process documentation, and ensure system data integrity as part of SCAN’s ongoing system modernization efforts. - Partner closely with key departments to ensure compliance, accuracy, and timeliness across all operational and technical implementation for provider onboarding and offboarding. - Support continuous quality improvement, validate and coordinate system enhancements, monitor critical business processes, and maintain a consistent feedback loop to refine workflows. - Bridge technical, procedural, and relational aspects of provider management to ensure operational excellence and alignment with SCAN’s strategic goals. Qualifications - 3-5 years' experience in provider network management, healthcare operations, or implementation roles requiring cross-functional collaboration, process coordination, and strong communication skills. - At least 3 years’ experience in provider onboarding and direct provider engagement, including delivering presentations and facilitating discussions on operational workflows, onboarding expectations, and compliance requirements. - Solid understanding of Medicare Advantage operations and provider-facing processes. - Bachelor's Degree or equivalent experience required; Graduate or Advanced Degree or equivalent experience preferred. - Skilled in Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint, Visio). Requirements - Coordinate end-to-end provider onboarding and offboarding management. - Manage provider offboarding processes. - Develop and maintain workflows and documentation. - Ensure clear operational handoffs across departments and adherence to established timelines. - Collaborate with Network Training and Compliance teams. - Monitor project milestones and risk management. - Serve as subject matter expert and liaison. - Ensure regulatory and audit readiness. - Facilitate provider communications, education, and presentations. - Drive continuous process improvement. - Support system modernization and integration efforts. Benefits - Base salary range: $71,700 to $103,732 per year. - Internal title: Network Mgmt Spec Sr. - Work Mode: Remote. - An annual employee bonus program. - Robust Wellness Program. - Generous paid-time-off (PTO). - Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday. - Excellent 401(k) Retirement Saving Plan with employer match and contribution. - Robust employee recognition program. - Tuition reimbursement. - An opportunity to become part of a team that makes a difference to our members and our community every day!

• Own the "first successful search" — every new customer's activation milestone. Get them there, fast. This is the most important thing you do. • Own customer health across all accounts. Know which customers are getting value, which are quiet, and which are at risk — before anyone asks. • Drive expansion and cross-sell. As we ship new API surface area (verification, enrichment, discovery, MCP), identify which customers need what and run the expansion conversation. • Run onboarding at scale. 3-5 new customers per month today, scaling to 10+. Make onboarding light, fast, and reliably successful. • Be the voice of the customer inside RevenueBase. Sit on top of every Slack channel, every support request, every integration conversation, and tell product and engineering what customers actually need. • Build the function. Write the playbooks, the health scoring, the expansion motion, and the onboarding framework — then rewrite them when they stop working.

Role Description The Contract Development Specialist supports the development, administration, and ongoing governance of largescale public sector contracts. This role works closely with Contract & Business Development leadership to ensure contract requirements, documentation, third-party participation, and administrative processes are executed accurately and consistently. This position is designed for an individual who is highly detail-oriented, organized, and process-driven, and who is looking to grow their experience supporting complex public sector contract programs. Contract Development & Administration Support - Assist with the administration of largescale, multi-entity public sector contracts. - Support contract development activities, including documentation review, tracking requirements, and maintaining organized records. - Track contract obligations that require approvals, documentation, or ongoing oversight. - Assist with onboarding activities related to participating entities and partners. Documentation, Tracking & Governance - Maintain accurate records of contract documentation, approvals, and compliance materials. - Support the development and upkeep of trackers, logs, and internal reference materials. - Help ensure contract requirements are followed consistently across stakeholders. - Identify gaps, inconsistencies, or missing documentation and flag for review. Third-Party & Partner Support - Assist with administrative support for third-party providers or subcontractors. - Help collect, organize, and track required documentation (e.g., agreements, certifications, insurance). - Support internal teams by ensuring third-party information is complete and up to date. Process & Operational Support - Support the creation and documentation of repeatable administrative processes. - Follow established procedures and escalation paths. - Assist with preparing summaries, reports, and internal documentation to support contract oversight. Qualifications - Completed Bachelor's Degree - 1-3 years of experience in a sales position (inside/outside) or partner/vendor support or accounting specialist, purchasing, hardware or software role with experience working with customers or vendors - 1-3 years of Experience with the Microsoft Office Suite - Word and Track Changes, Excel, Outlook, SharePoint Requirements - The ability to manage and optimize the interpersonal relationships between employees and the organization, fostering a positive work environment and resolving conflicts effectively. - Basic - Possess a keen attention to detail, enabling the identification and correction of errors. - Basic - Effectively identify and establish priorities, goals, and objectives for assigned tasks. - Basic - Skillfully manage multiple tasks simultaneously, ensuring both efficiency and accuracy in completion. - Basic - Demonstrate excellence in multitasking, prioritizing tasks, managing time, and executing assignments with effective follow-up. - Basic - Communicate information and ideas clearly and effectively in both written and oral forms. - Basic - Identify and propose diverse solutions to contract issues that benefit all parties involved. - Basic - Efficiently manage high-volume tasks to consistently meet Service Level Agreements (SLAs). - Basic Benefits - Medical, vision, dental, 401K, and flexible spending. Company Description Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. - Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. - Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. - Continuous professional growth and leadership opportunities. - Health, wellness, and financial benefits to offer peace of mind to you and your family. - World-class facilities and the technology you need to thrive – in our offices or yours.