This role involves supervising the business services function in the Underutilized Business Compliance (UBC) division within the Finance Department of the City of Durham. Provides general management oversight of financial, contract administration, performance, personnel, or program administration functions. Develops, updates, evaluates, and implements programs, projects, plans, policies, and procedures. Recruits, hires, supervises, and evaluates staff; develops and coordinates training. Assists with and/or leads strategic planning and/or performance measurement processes. Ensures compliance with contracts, bids, request for proposals, and applicable regulations, policies, and procedures. Supervises and coordinates the UBC division’s business operations including information technology, public affairs, marketing, outreach, finance, and budgeting. Evaluates and approves changes and updates made to division technology systems. Coordinates the preparation of and/or prepares, reviews, maintains, and submits legal, financial, technical, and other complex reports, plans, bid documents, contracts, applications, claims, memorandums, and other documents. Collaborates with City management and departments, vendors, and/or external agencies. Manages the EBOP and SLBE Programs to increase the utilization of minority, women, and small local businesses. Monitors and reviews City bids, request for proposals, and contracts to ensure compliance with EBOP and SLBE Ordinances. Develops and maintains EBOP, SLBE, and UBC policies and procedures. Ensures quarterly informational training sessions are held with agencies and staff on EBOP and SLBE programs requirements. Performs other related work and duties as required and/or assigned.

• Lead and oversee secondary research projects in the life sciences sector, ensuring alignment with client objectives, timelines, and industry-specific standards. • Collaborate closely with clients to define project objectives, research questions, and data requirements. Maintain regular communication to update clients on project progress and insights. • Identify and access a wide range of secondary data sources relevant to the life sciences industry, including databases, scientific literature, regulatory documents, and online resources. • Collect, compile, and organize data from multiple sources while ensuring data accuracy and consistency. Develop and maintain databases for efficient data retrieval. • Analyze and synthesize data to extract meaningful insights, trends, and patterns. Utilize statistical tools and software for quantitative analysis when necessary. • Create comprehensive research reports and presentations that convey key findings, implications, and actionable recommendations to the clients. • Implement stringent quality control processes to ensure the accuracy, reliability, and relevance of research findings within the life sciences domain. • Collaborate with cross-functional teams, including secondary and primary research analysts, data engineers and data scientists (as required), to integrate secondary research findings into broader analytical projects tailored to the life sciences domain. • Stay abreast of industry-specific trends, emerging data sources, and research methodologies within the life sciences field to continually enhance the quality and depth of secondary research offerings. • Always meet the deadline with the highest standard of quality. • Demonstrate high integrity, sense of urgency, ability to recognize time sensitivity. • Maintain confidentiality of all official information. • Operate within the agreed customer and Escalent's Standard Operating Procedures.

• Provide comprehensive data collection and analysis • Coordinate project deliverable production and maintain digital platforms • Assist in preparing proposals and track sales activity • Help to introduce new tools for workflow efficiency

• Strategic Implementation: Project Manager for the full lifecycle implementation of Salesforce Revenue Cloud, specifically focusing on Product Lifecycle Management (PLM), CPQ, and Contract Management. • ERP Integration: Orchestrate the implementation/optimization of the NetSuite Billing module, ensuring seamless data flow and reconciliation from Salesforce. • Stakeholder Orchestration: Act as the primary liaison between Sales Operations, Finance, Legal, and IT to align business requirements with technical delivery. • Project Governance: Manage project timelines, resource allocation, risk mitigation, and budget tracking. You will be responsible for keeping a complex, multi-system project on schedule. • Vendor & Partner Management: Coordinate with external implementation partners to ensure best practices and high-quality deliverables.