Role Description ADP is hiring a Sales Representative for R&D Tax Credits. As a sales professional, are you ready to help businesses capture significant financial savings through Tax Credits? Do you want a lasting career with a company that offers autonomy to run a book of business, flexibility to make your own schedule, and gives you work-life balance? Are you ready to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success? In this role, you will sell R&D Tax Credits within a designated geographic territory to Mid-Market employers (50 to 999 employees). You will manage complete sales cycles, from gaining access to obtaining contract signature, selling to both pure prospects of ADP and to ADP's existing Human Capital Management (HCM) clients. Daily, you will leverage tools, technology and sales skills to: - Gain access, build your pipeline, and advance opportunities through the sales process. - Partner with other ADP sellers who may have relationships and/or active processes with accounts you're assigned to. - Drive the bulk of your business through self-generated sales pipeline. - Leverage COIs (Centers of Influence, such as Accountants). - Sell directly into a company's executive/financial contacts. Once in a sales process, you will have access to SMEs (subject matter experts) from ADP's Tax Credits Operations team to help validate a prospect's eligibility to benefit from the R&D and other Tax Credits. Integrity, resilience, positivity, and a "refuse to lose" attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment. Qualifications - 5+ years of quota-carrying, outside business-to-business sales experience. - Experience in a hunter-type sales role, responsible for gaining access and self-generating sales pipeline. - Tax Credits experience is a plus, but a proven track record in a relevant sales role will be rated as a higher factor. Requirements - Proven Winner: Impressive track record of closing sales, winning clients, and managing a territory. - Positive Self-Starter: Upbeat, persistent style with the ability to cold call and manage time well. - Confidently Fearless: Embrace opportunities, take risks, and challenge the status quo. - Entrepreneurial Spirit: Natural leader, resourceful, thrives under pressure, and bounces back quickly. - Trusted Advisor: Builds relationships, lives integrity, and delivers on promises every time. Benefits - Best-in-class benefits starting on Day 1. - Resources and flexibility to integrate work and life. - Ongoing training, development, and mentorship opportunities. - Company-paid time off for volunteering for causes you care about. - Culture that values equity, inclusion, and belonging.

• The Client Success Executive role is responsible for driving client success, achieving trusted advisor status with client executives and growing revenue for their assigned portfolio of accounts. • They will be responsible for expanding existing services opportunities and the development of new cross-sell engagements. • The Client Success Executive will also serve as the central coordinator and liaison for interactions between MCA Connect and the client after an implementation project has been awarded. • In addition, the Client Success Executive will serve as an escalation point for the client beyond the Project Manager and for the MCA Connect Project Manager or Delivery Director. • The Client Success Executive function is primarily a non-billable role, however, it is expected that some consulting and project management related activities carried out by the Client Success Executive will be billable. • Work with the client and the MCA Connect implementation team pre-engagement to establish project satisfaction criteria and also quantify project ROI metrics. • Measure success achievement with the client during and post implementation. • Collaborate with internal marketing to create case studies and seek customer testimonials after go-live. • Perform quarterly or semi-annual business reviews with the clients to assess project ROI and advise on ways to continue improving business operations efficiency and effectiveness through MCA Connect’s service and product lines. • Bi-Weekly calls with clients to address open issues, work requests, etc. • Execute Client Satisfaction Surveys • Meet monthly with the MCA Connect Executive Sponsor to provide account updates and to plan/strategize on next actions. • Participate in periodic calls with the Managed Services team to assess status of issues/cases associated with assigned accounts. • Develop an annual business plan for each portfolio client and execute against that plan while also adjusting based on client requirements. • Perform internal Quarterly Business Reviews with progress against the annual plan. • Identify opportunities for additional products and services with assigned accounts and work with field sales (where applicable/mandated) and pre-sales team to prepare, deliver, and close scopes of work. • Coordinate with Service Line Managers and Subject Matter Experts to collectively engage with designated clients. • Participate or lead (when Client Success Executive is primary seller) in transitioning sold projects to the MCA Connect Project Team. • Work with the MCA Connect Marketing team to establish aligned value add communications via newsletters, blogs, and events. • Work with the MCA Connect Sales Leadership Team to review opportunities, set opportunity strategy, and update resource forecast. • Ensure the internal CRM system is kept up to date and accurate across account, contact, lead, opportunity and project data. • Meet with Microsoft Dynamics 365 SSPs, AE, TSs, Sales Managers, etc. whenever possible, to enhance our relationships with Microsoft and generate new business opportunities. • Work in concert with your client Project Manager to take ownership of a section of the project reporting, steering committee presentations etc... • Participate in status review meetings for active projects with Project Manager and client. • Review Change Orders Requests. • Monthly review of customer EVAs and Account Receivable.

• You primarily advise customers on how to use AI and automations to eliminate manual workflows and make their internal processes scalable. • You enable customers to translate business challenges into technically sophisticated, automated solutions within their ecosystem. • With your technical understanding and a "problem-solving-first" mentality, you build deep trust and show how the tool can exponentially accelerate customers' progress toward their goals. • You navigate customer organizations confidently to uncover opportunities for digital transformation and the adoption of new technologies. • You leverage usage data and insights to develop communication strategies that scalably promote technical maturity and the expansion of the customer relationship. • You run targeted workshops and training sessions. Your goal is for customers not only to use their new solutions but to love them and master them confidently.

• Drive retention strategies for sustainable growth • Execute user-flows and campaign sendouts • Craft high-quality, on-brand copy and visual assets • Cultivate a rigorous A/B testing culture • Partner closely with the Product team • Integrate wider marketing campaigns into personalized plans