Role Description Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily assisting callers with questions and concerns around local or state emergencies. The start date for this position is pending. To prepare you for this role, CSRs will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. ***Must have the ability to pass a federal background check*** - Taking in-bound calls and answering questions with the appropriate pre-scripted responses which must be read verbatim to provide basic, general, and claims-specific information. - Performing outbound calls to verify the authenticity of received documents. - Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks. - Complete basic data entry in computer terminal related to phone inquiries such as clicking buttons to confirm answers. - Refer escalated calls as needed to supervisor. Qualifications - High School Diploma or GED equivalent required. - At least six (6) months of customer service required; call center experience preferred. - Must be a U.S. citizen and have lived in the United States for 3 out of the past 5 years. - Past or present Department of Homeland Security clearance preferred. - Must be empathetic in your ability to deal with sensitive topics and information. - Ability to speak and read English clearly and professionally. Bilingual would be helpful. - Ability to pass a federal background check. Requirements - Hardwired internet (ethernet) connection. - Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net). - Private work area and adequate power source.

Role Description Estamos contratando | Visitador Médico Virtual ¿Te interesa formar parte de un modelo innovador de visita médica digital? Buscamos un/a Visitador/a Médico/a Virtual para fortalecer la relación con profesionales de la salud mediante canales digitales y contribuir al posicionamiento de nuestros productos de forma ética y profesional. 🎯 ¿Cuál será tu objetivo? - Gestionar y desarrollar un panel médico a través de visitas virtuales, brindando información científica y promocional de valor, alineada con los lineamientos de la compañía. Qualifications - Formación en Ciencias de la Salud, Química, Farmacia, Biología, Marketing, Administración o afines. - Experiencia previa en visita médica, ventas farmacéuticas o roles comerciales en salud (deseable). - Interés o experiencia en modelos de visita médica virtual. - Manejo de herramientas digitales (CRM, videollamadas, Office/Google Workspace). - Excelentes habilidades de comunicación y organización. - Orientación a resultados y autonomía. Requirements - Formación en Ciencias de la Salud, Química, Farmacia, Biología, Marketing, Administración o afines. - Experiencia previa en visita médica, ventas farmacéuticas o roles comerciales en salud (deseable). - Interés o experiencia en modelos de visita médica virtual. - Manejo de herramientas digitales (CRM, videollamadas, Office/Google Workspace). - Excelentes habilidades de comunicación y organización. - Orientación a resultados y autonomía. Company Description IQVIA ™ es The Human Data Science Company ™, enfocada en el uso de datos y ciencia para ayudar a los clientes de la salud a encontrar mejores soluciones para sus pacientes. Formada a partir de la fusión de IMS Health y Quintiles, IQVIA ofrece una amplia gama de soluciones que aprovechan los avances en información, tecnología, análisis e ingenio humano para impulsar la atención médica. IQVIA es un proveedor global líder de servicios de investigación clínica, conocimientos comerciales e inteligencia en salud para las industrias de ciencias de la vida y salud.

Role Description The Care Team is seeking a Licensed Practical Nurse (LPN) to join our hospice team in a 7-on/7-off on-call role. In this position, you will provide skilled nursing support to patients in their homes or facility settings under the direction of a Registered Nurse, in accordance with the Pennsylvania scope of practice. You will play a key role in after-hours care, supporting patient comfort, responding to urgent needs, and ensuring timely communication with the RN and interdisciplinary team. Schedule & Coverage - 7 on / 7 off on-call schedule, working remotely, and dispatching in the field as needed. - Weekday hours: 4:30 PM to 8:00 AM - Weekend coverage: Friday 4:30 PM through Monday 8:00 AM - Assigned coverage area based on branch needs and patient census Key Responsibilities - Provide nursing care as delegated by the RN in accordance with the plan of care - Respond to after-hours patient needs, including symptom support and urgent visits as directed - Observe patient condition and promptly report changes to the RN - Support comfort-focused care and reinforce education provided by the RN - Document care and patient interactions accurately in Homecare Homebase (HCHB) - Collaborate with the interdisciplinary team to ensure continuity of care Qualifications - Active LPN license - Hospice experience preferred - Experience using HCHB (Homecare Homebase) preferred Requirements - Active driver’s license - Ability to pass a criminal background check - Ability to pass a Motor Vehicle Record (MVR) check - Current TB testing in accordance with agency policy - Current CPR certification as required for the role Benefits - Medical, dental, and vision coverage - 401(k) with employer match at 100 percent on the first 3% and 50 percent on the next 2% - Health Savings Account eligibility with employer contribution up to $500 for individual coverage and $1,000 for two-person or family coverage - Company-paid Life and AD&D - Voluntary disability, accident, critical illness, and hospital indemnity options - Employee Assistance Program, WillPrep, and travel assistance resources - Tuition reimbursement - Paid time off and paid holidays - Mileage reimbursement per company policy

Role Description As a Service Center Representative, you will be part of a fast-paced inbound customer service environment. Having call center/contact center experience is a must, preferably in managed care. Healthcare insurance experience with plans and benefits will be helpful in this role. The hours for this position are Monday - Friday 8:30AM-6PM AZ Time. There may be occasional weekend trainings. Most major holidays off. Please note Banner Staffing Services roles do not offer medical benefits or paid time off accrual. These roles are assignment based with no guarantee of hours and assignments can conclude at any time. MUST RESIDE IN THE STATE OF AZ. If this role sounds like the one for you, Apply Today! Core Functions - Receives, documents, researches and responds to customer inquiries following established policies, procedures and standards. - Prepares and/or initiates a variety of correspondence/documents in response to customer inquiries, following departmental procedures and compliance guidelines. - Facilitates timely research and issue resolution through interaction and communication with appropriate parties. - Works cohesively with team members to ensure delivery of outstanding customer service. - Fulfills informational needs of clients for care coordination of members and services of contracted managed care organizations. - Services inbound and outbound customer and staff communications for all facilities in the states in which they operate. Qualifications - High school diploma/GED or equivalent working knowledge. - Demonstrated ability to provide essential customer service in a high-paced contact center environment. - Ability to use technology tools to research and obtain accurate information. - Excellent communication skills to maintain a positive and helpful attitude with customers. - Ability to follow oral and written directions. - Excellent organizational and time management skills. Requirements - Must have up to one year of experience, preferably in healthcare or managed care. - Must possess excellent computer and typing skills. Preferred Qualifications - Bilingual preferred. - Associate's degree with at least one to two years experience in a high call volume service center strongly preferred. - Additional related education and/or experience preferred. Benefits - Competitive wages - Paid orientation - Flexible schedules (select positions) - Fewer shifts cancelled - Weekly pay - 403(b) pre-tax retirement - Resources for living (Employee Assistance Program) - MyWell-Being (Wellness program) - Discount entertainment tickets - Restaurant/shopping discounts EEO Statement EEO/Disabled/Veterans. Our organization supports a drug-free work environment.