• Provide outpatient services through our telehealth program!

• Provide outpatient services through our telehealth program • Collaborate with team members to deliver mental health care • Work with clients to achieve their mental health goals • Utilize technology for patient care via telehealth • Maintain compliance with HIPAA and other regulatory standards

• Provide outpatient services through our telehealth program! • Work with clients to achieve their goals • Utilize technology at all points of the day, including telehealth software, video communication, and internal communication tools • Conduct comprehensive assessments

Part Time Helpline Counselor (Remote, Florida residents only) Industry: Essential community services Location: Fully remote in the state of Florida Schedule: Part time, 16-29 hours per week (schedule to be determined) Training schedule: Daytime, specific shift TBD (based on group availability). Beginning in late May 2026. Compensation: $20 per hour Summary of Mandatory Qualifications: - Must be a Florida resident living within the state - Have at minimum an associate's degree from an accredited university - Have four (4) years of combined education and relevant work experience (see below) - Ability and interest in de-escalating callers experiencing crisis - Ability to pass a level two (2) DCF background screening and a drug test Full Job Description About us: 211 Broward is a free, anonymous, 24-hour helpline offering listening support, information, referral, and crisis services. We provide every caller with a place to turn to when they need answers to life’s challenges--big or small--by connecting them with nearly 3,800 programs and services that are available in their area. We are a fast-paced crisis, information, and referral virtual call center that fills a critical need in the communities we serve. About this position: We are seeking compassionate helpers who are knowledgeable, motivated, goal-oriented, technologically capable, and enthusiastic to fill multiple Helpline Counselor positions. Daily tasks include performing crisis/suicide intervention services, basic needs/safety assessments, and providing information, community service referrals, and supportive listening over phone or virtual chat. We think the ideal candidate is someone who: - Is willing and able to learn our approach to crisis counseling through training and experience - Has demonstrated the ability to conduct self-care - Shows compassion, empathy, and respect to people from different cultures and backgrounds - Prefers to work autonomously once adequately trained - Is motivated to grow and learn in the position through training and coaching - Is passionate about assisting others and has a background in service - Is technologically savvy and able to take notes while talking or listening - Is looking for flexible, part time work If this describes you, please read on!