Aiven logo
Aiven

Aiven is a technology company that provides fully managed cloud-database and messaging services to businesses around the world. The company dates back to 2010 when its founding tea

Search Engine Optimization - Answer Engine Optimization Manager

Location

Ireland

Posted

97 days ago

Salary

0

Seniority

Lead

Bachelor Degree

Job Description

Search Engine Optimization - Answer Engine Optimization Manager

Aiven

Title: SEO/ AEO Manager Location: Ireland United States Job Description: The Role As the SEO & AEO Specialist, you own Aiven’s discoverability in the age of generative AI. You are a modern search strategist who understands that search has evolved into a complex ecosystem of Generative AI, LLM citations and traditional search. Your mission is to ensure Aiven is the primary source of truth for both traditional search engines (Google/Bing) and AI answer engines (Germini, ChatGPT, Perplexity, Claude). You are a high-velocity, technical marketer with a growth-hacker mindset who understands the mechanics of traditional search models as well as how LLMs and Search Generative Experiences (SGE) crawl, index and cite source material. Key Responsibilities - Generative AI & LLM Optimization (AEO): Execute specific technical strategies to ensure Aiven is cited as the primary authority in AI-generated answers. This includes managing llms.txt and robots.txt for AI crawlers and optimizing technical content for Retrieval-Augmented Generation (RAG) workflows. - Technical Search Engine Optimization: Own the traditional SEO roadmap, focusing on site architecture, high-speed JavaScript rendering, and Core Web Vitals. You ensure Aiven ranks #1 for high-intent technical queries related to all product domains. - Schema & Structured Data Architecture: Implement and manage advanced JSON-LD and Schema.org markups. You will build the machine-readable "Knowledge Graph" that allows AI agents and search bots to explicitly understand Aiven’s product features, pricing, and technical benchmarks. - MarTech Analytics & Attribution: Utilize a modern stack (Ahrefs, SEMrush, Google Search Console, Scrunch) to analyze our global visibility. You will go beyond clicks to measure Share of Model Voice and AI Citation Frequency, proving how search drives qualified trial signups and enterprise leads. - Agile Growth Hacking: Monitor LLM and search algorithm updates daily. You must be able to rapidly pivot our technical strategy to take advantage of new AI search features (e.g., OpenAI Search or Google SGE) before competitors react. - Specialist Agency Management: If required, lead and direct boutique SEO/AEO agencies. You will define their technical deliverables, manage their output, and ensure their advanced tactics are integrated into our broader marketing engine at a high pace. Ideal Candidate: - 4+ years in technical search marketing: Proven experience in B2B Cloud, Data, or Infrastructure as bonus. You must be able to navigate the technical complexities of the modern tech stack. - You are an expert user of LLMs to automate SEO tasks (e.g., Python scripts for bulk metadata, AI-driven content audits, and intent mapping). - Hands-on experience with Salesforce and advanced SEO suites. You know how to connect organic discovery data to actual revenue and pipeline in the CRM. - Expert knowledge of HTML, CSS, and how modern web frameworks impact search bot crawling. You are comfortable collaborating with Web Engineering teams to deploy site-wide technical fixes. - You are a data-first marketer who can quantify the ROI of zero-click searches and AI citations to the executive leadership team. - You thrive in an environment where search rules change weekly. You don't wait for a playbook, you build the experiments that define the new standard. - Experience managing specialized external consultants to ensure high-velocity execution and technical accuracy. Amazing! What’s next: If you think Aiven is the place for you and that our Values align with yours, send us your resume and we’ll get in touch! Global Benefits: Our global benefits are designed to help you thrive and grow, personally and professionally: - Participate in Aiven’s equity plan. - Balance work and life with our hybrid work policy. - Choose the equipment you need to set yourself up for success. - Use your Professional Development Plan budget for learning opportunities. - Receive holistic wellbeing support through our global Employee Assistance Program. - Inquire about our Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time) - Enjoy country-specific benefits for our global cast. How to Recognize and Avoid Employment Scams: There has been a rise in fake job postings used by scammers to get personal information. At Aiven, all of our emails relating to recruitment come from an @aiven.io, @greenhouse.io or @eu.greenhouse.io domain and all of our interviews are conducted by video call or in person. Our interviews will never occur via text or chat. If you’re unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don’t hesitate to reach out to us at recruitment@aiven.io. Equal Opportunities: Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment. At Aiven we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We make all reasonable accommodations for persons with disabilities or who otherwise need support to thrive in the workplace. We are committed to continuously improving workplace accessibility. #LI-Hybrid

Related Categories

Related Job Pages

More Manager Jobs

Remote World logo

E-Commerce Manager

Remote World

Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. For more than 25 years, we have helped customers maximize revenue, streamline operations, and maintain compliance through cloud-based software, value-added services, and data-driven insights. With a focus on innovation and customer success, Model N empowers life sciences and high-tech manufacturers to bring life-changing products to the world more efficiently and profitably. Model N is trusted by over 150 of the world’s leading companies across more than 120 countries. For more information, visit www.modeln.com.

Manager97 days ago

Role Description We're looking for an E-Commerce Manager to run and optimise our online store operations — from product listings and pricing to promotions and fulfilment. - Manage day-to-day operations of e-commerce platforms (Shopify, WooCommerce) - Optimise product listings, pricing, and promotions to drive revenue - Analyse sales data and identify growth opportunities - Coordinate with marketing on campaigns and seasonal sales - Oversee order fulfilment and customer experience Qualifications - 2+ years managing an e-commerce store - Experience with Shopify or similar platforms - Analytical mindset and good English communication Benefits - 💵 $1,000–$2,400/month USD - 🌍 Fully remote - 📈 Direct ownership of e-commerce revenue Company Description

Worldwide
$1K - $2.4K / month
Job Closed
Remote World logo

Customer Success Manager

Remote World

Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. For more than 25 years, we have helped customers maximize revenue, streamline operations, and maintain compliance through cloud-based software, value-added services, and data-driven insights. With a focus on innovation and customer success, Model N empowers life sciences and high-tech manufacturers to bring life-changing products to the world more efficiently and profitably. Model N is trusted by over 150 of the world’s leading companies across more than 120 countries. For more information, visit www.modeln.com.

Manager97 days ago

Role Description We're looking for a Customer Success Manager to own the post-sale experience for our international clients. Drive adoption, reduce churn, and turn happy customers into advocates. - Onboard new customers and guide them to first value quickly - Monitor account health and intervene early on churn signals - Run regular success reviews with key accounts - Identify expansion opportunities and collaborate with sales - Collect and relay product feedback Qualifications - 2+ years in customer success, account management, or support - Excellent written and verbal English - Empathetic, solutions-focused, and commercially aware - Experience with CS tools (Intercom, Gainsight, HubSpot) Benefits - 💵 $1,000–$2,500/month USD - 🌍 100% remote - 🕐 Flexible async-first culture - 📈 Real ownership of retention outcomes Company Description

Worldwide
$1K - $2.5K / month
Job Closed

Assistant Manager, Customer Service Counie Operation

Coupang Internal

쿠팡이츠서비스(Coupang Eats Services)는 Delivery service에 대한 차별화 전략을 세우고, 쿠팡이츠의 고객, 상점주, 그리고 배달파트너들에게 한층 더 강화된 서비스와 지원을 제공하고 있습니다. 쿠팡이츠서비스는 원하는 음식을 언제 어디서든 빠르고 안전하게 배달함으로써 고객에게 놀라운 고객 경험을 선사하고, 상점주에게는 주문부터 배달, 고객응대까지 제공하는 원스톱 서비스를 통해 안정적인 판매 기회를 확보할 수 있는 시스템을 운영하고 있습니다. 여러 분야의 전문가로 구성된 쿠팡이츠서비스는 하나의 팀으로서 고객과 상점주, 배달파트너가 원하는 가치를 고민하고 연구하며, 새로운 혁신과 패러다임 변화를 이끌어가고 있습니다.

Manager97 days ago

Role Description - 管理並支援約 15 位一線客服同仁,負責團隊出缺勤安排與人力調度,確保服務品質與工作效率 - 監督與提升同仁的工作績效、服務品質及專業能力 - 進行主管回電(處理客戶升級案件、投訴或複雜問題) - 即時協助一線同仁處理突發事件,並提供專業建議 - 參與並推動教育訓練、流程優化及服務改善計劃 Qualifications - 中文聽說讀寫流利具母語程度,具基本英文讀寫能力 - 具高壓環境下獨立及快速處理問題能力 - 調適能及應變能力佳,邏輯清楚,擅長處理高敏感度或高情緒案件 - 擅長溝通與紀錄整理,能將口頭溝通轉化為文字資料 - 具備團隊責任感 Requirements - 需配合輪班制度(週一至週日/早班 7-16;晚班 14-23;夜班 22-7) - 須依排班於不同時段帶班並支援第一線作業 - 具備穩定網路與安靜工作環境者,可配合公司規劃居家辦公 Preferred Qualifications - 處理高敏感客訴經驗 - 具備客服主管回電經驗 - 電商平台運作經驗 Recruitment Process and Others - 申請資格審核 – 電話面試 – 視訊面試 – 錄取通知 - 招聘流程的確切性質可能會根據具體工作而有所不同,並且可能會因日程安排或其他情況而發生變化 - 面試時間表和結果將透過電子郵件地址通知應徵人員 - 如果空缺職位已填補,則此職位發布可能會在規定的申請結束日期之前關閉。 - 如果發現候選人在申請過程中提交了虛假信息,Coupang 有權撤銷聘用邀請。 - Coupang 不歧視殘疾申請人或退伍軍人。 我們很自豪能為所有申請人提供平等的機會。 Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ Please complete the attached Internal Transfer Request Form and submit. Please make sure to apply with your Coupang e-mail address.

Worldwide
Job Closed

Assistant Manager, Customer Service Counie Operation

Coupang

쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 리테일 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다. 쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 유지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다. 쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현가능한 한계를 뛰어넘고 있습니다. 고가용성(Always-on) 과 최첨단의 앞선 기술(High-tech), 초연결사회(Hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요.

Manager97 days ago

Role Description 職位: Customer Service Specialist (Counie Operations) 一線客服組長 - 管理並支援約 15 位一線客服同仁,負責團隊出缺勤安排與人力調度,確保服務品質與工作效率 - 監督與提升同仁的工作績效、服務品質及專業能力 - 進行主管回電(處理客戶升級案件、投訴或複雜問題) - 即時協助一線同仁處理突發事件,並提供專業建議 - 參與並推動教育訓練、流程優化及服務改善計劃 Qualifications - 中文聽說讀寫流利具母語程度,具基本英文讀寫能力 - 具高壓環境下獨立及快速處理問題能力 - 調適能及應變能力佳,邏輯清楚,擅長處理高敏感度或高情緒案件 - 擅長溝通與紀錄整理,能將口頭溝通轉化為文字資料 - 具備團隊責任感 Requirements - 需配合輪班制度(週一至週日/早班 7-16;晚班 14-23;夜班 22-7) - 須依排班於不同時段帶班並支援第一線作業 - 具備穩定網路與安靜工作環境者,可配合公司規劃居家辦公 Recruitment Process and Others - 申請資格審核 – 電話面試 – 視訊面試 – 錄取通知 - 招聘流程的確切性質可能會根據具體工作而有所不同,並且可能會因日程安排或其他情況而發生變化 - 面試時間表和結果將透過電子郵件地址通知應徵人員

Worldwide
Job Closed