Global digital identity and fraud solutions, to create a world where everyone can transact online with confidence.
Solutions Engineer
Location
United States
Posted
147 days ago
Salary
0
Seniority
Senior
Job Description
Solutions Engineer
GBG Plc
**What you will do** - **Deliver compelling technical presentations and live demonstrations** showcasing how GBG’s solutions solve complex identity, fraud, and verification challenges. - **Lead the technical components of bids, RFPs, and proposals**, ensuring solution designs align with customer requirements and position GBG competitively. - **Address and resolve client concerns** related to product integration, configuration, and customization by partnering closely with internal technical teams. - **Stay current on product enhancements, releases, and industry trends** to effectively advise both the sales team and customers throughout the presales lifecycle. - **Develop deep, hands‑on expertise in GBG’s product suite**, enabling you to serve as a trusted technical advisor for prospects, partners, and internal stakeholders.
Job Requirements
- Skills we are looking for**
- Experience in a customer‑facing technical role (Solution Engineering, Technical Support, Implementation, IT Operations, or similar).
- Programming familiarity in at least one language (Python, JavaScript, Java, or C#). Ability to read code, understand logic, and assist in simple troubleshooting.
- Foundational understanding of APIs, including how RESTful services work and how to test endpoints using tools like Postman or similar.
- General knowledge of SaaS platforms, cloud applications, and modern web technologies.
- Ability to explain technical concepts clearly to both technical and non‑technical audiences.
- Strong problem‑solving skills and the ability to gather requirements and translate them into actionable next steps.
- Experience supporting customers through technical onboarding, demos, training, or solution walkthroughs.
- Strong organization skills with the ability to manage multiple customer conversations and follow‑up items.
- Confident, polished communication skills with the ability to facilitate meetings, give presentations, and articulate value.
- Preferred Qualifications **
- Experience with **API integrations**, SDKs, or basic scripting as part of a technical implementation.
- Exposure to **identity verification, fraud prevention, or security‑focused technologies**.
- Familiarity with **CRM tools** such as Salesforce or HubSpot.
- Awareness of **consultative selling methods** (MEDDIC, Challenger, SPIN), even at an introductory level.
- Experience working with **cross‑functional teams** (Sales, Product, Engineering, Customer Success).
- Basic understanding of cloud concepts (AWS, Azure, or GCP) and general security best practices.
Benefits
- To find out more**
- As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.
- To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.
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