Role Description The Field Application Engineer (FAE) is a customer-facing technical expert who supports the full sales cycle—from early design discussions to post-implementation success. This role works closely with customers to understand their applications, recommend the right solutions, and ensure successful product integration. You will act as a trusted advisor to both customers and the sales team, helping drive design wins and long-term partnerships. - Provide pre-sales technical support by understanding customer requirements, recommending solutions, and supporting proposals, design reviews, and technical presentations. - Partner with sales to influence product selection and secure new business opportunities. - Deliver post-sales support by resolving technical issues, supporting integration, and assisting with testing, calibration, and validation. - Troubleshoot customer challenges both remotely and on-site as needed. - Share customer feedback with engineering and product teams to support product improvements and roadmap decisions. - Document applications, solutions, and lessons learned to build internal knowledge and support future opportunities. Qualifications - Bachelor’s degree in Engineering or a related technical field preferred. - Experience in a Field Application Engineer or similar customer-facing technical role within an electro-mechanical or component manufacturing environment. - Strong understanding of customer applications and product integration. - Experience with force sensing technologies is preferred. - Hands-on skills such as strain gage bonding or soldering are an advantage. - Strong communication skills with the ability to explain complex technical concepts clearly. - Organized, self-disciplined, and able to manage multiple priorities in a fast-paced environment. - Team-oriented with a proactive approach to problem-solving and customer support. - Fluent in written and spoken English. Requirements - Bachelor’s degree in Engineering or a related technical field preferred. - Experience in a Field Application Engineer or similar customer-facing technical role within an electro-mechanical or component manufacturing environment. - Strong understanding of customer applications and product integration. - Experience with force sensing technologies is preferred. - Hands-on skills such as strain gage bonding or soldering are an advantage. - Strong communication skills with the ability to explain complex technical concepts clearly. - Organized, self-disciplined, and able to manage multiple priorities in a fast-paced environment. - Team-oriented with a proactive approach to problem-solving and customer support. - Fluent in written and spoken English. Benefits - Base Salary: $105,000 - $130,000. - Company sponsored benefits that include medical, dental, vision, life, AD&D insurance, disability and flexible spending account (FSA). - Voluntary Critical Illness & Accidental Injury Insurance. - Company 401(k) Plan with 4% employer match (Employee/Employer Contributions 100% vested upon hire). - Paid vacation and holidays. - Bonus eligible position.

Role Description The Field Application Engineer (FAE) is a customer-facing technical expert who supports the full sales cycle—from early design discussions to post-implementation success. This role works closely with customers to understand their applications, recommend the right solutions, and ensure successful product integration. You will act as a trusted advisor to both customers and the sales team, helping drive design wins and long-term partnerships. - Provide pre-sales technical support by understanding customer requirements, recommending solutions, and supporting proposals, design reviews, and technical presentations. - Partner with sales to influence product selection and secure new business opportunities. - Deliver post-sales support by resolving technical issues, supporting integration, and assisting with testing, calibration, and validation. - Troubleshoot customer challenges both remotely and on-site as needed. - Share customer feedback with engineering and product teams to support product improvements and roadmap decisions. - Document applications, solutions, and lessons learned to build internal knowledge and support future opportunities. Qualifications - Bachelor’s degree in Engineering or a related technical field preferred. - Experience in a Field Application Engineer or similar customer-facing technical role within an electro-mechanical or component manufacturing environment. - Strong understanding of customer applications and product integration. - Experience with force sensing technologies is preferred. - Hands-on skills such as strain gage bonding or soldering are an advantage. - Strong communication skills with the ability to explain complex technical concepts clearly. - Organized, self-disciplined, and able to manage multiple priorities in a fast-paced environment. - Team-oriented with a proactive approach to problem-solving and customer support. - Fluent in written and spoken English. Requirements - Bachelor’s degree in Engineering or a related technical field preferred. - Experience in a Field Application Engineer or similar customer-facing technical role within an electro-mechanical or component manufacturing environment. - Strong understanding of customer applications and product integration. - Experience with force sensing technologies is preferred. - Hands-on skills such as strain gage bonding or soldering are an advantage. - Strong communication skills with the ability to explain complex technical concepts clearly. - Organized, self-disciplined, and able to manage multiple priorities in a fast-paced environment. - Team-oriented with a proactive approach to problem-solving and customer support. - Fluent in written and spoken English. Benefits - Base Salary: $105,000 - $130,000. - Company sponsored benefits that include medical, dental, vision, life, AD&D insurance, disability and flexible spending account (FSA). - Voluntary Critical Illness & Accidental Injury Insurance. - Company 401(k) Plan with 4% employer match (Employee/Employer Contributions 100% vested upon hire). - Paid vacation and holidays. - Bonus eligible position.

Role Description Araceli’s platform is designed to enable high-speed, scalable, and data-rich cellular imaging, empowering researchers in drug discovery and translational biology to generate actionable insights with unprecedented throughput and image quality. We are seeking an experienced, highly motivated and customer-facing Field Applications Scientist based in the Boston MA area and covering North America, who has a very high attention to detail, keeps customers first and is looking for a challenging and exciting new role. This role requires a combination of deep domain expertise in cell biology and microscopy/imaging, strong data analysis capabilities, and a proven ability to operate effectively in a customer-facing, field-based environment. Qualifications - B.S. (with significant experience), M.S., or Ph.D. in Cell Biology, Molecular Biology, Bioengineering, or related field - 3+ years of relevant experience in: - High-content imaging / high-content screening (HCI/HCS) - Cell-based assay development - Experience supporting commercial instruments in a customer-facing role (FAS, Applications Scientist, or similar) - Hands-on experience with imaging platforms (e.g., confocal, high-throughput microscopy) - Strong background in fluorescence imaging, staining, and assay optimization - Experience with image analysis software (e.g., CellProfiler, SIMA, ImageJ/Fiji, Harmony, Columbus, or similar) - Willingness to travel 50–70% across North America - Strong customer support skills; secondary benefits of “soft selling skills” - Exceptional communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders - Proactive problem-solving skills and ability to work effectively in a fast-paced, dynamic start-up company environment - Ability to work collaboratively with your sales counterparts through the sales process to close and post-sales support Requirements - Familiarity with AI/ML-based image analysis or advanced analytics workflows - Experience in drug discovery R&D environments (biotech/pharma) - Knowledge of organoids, 3D cultures, or complex biological models - Exposure to automation (incl AI-driven) and high-throughput screening environments - Experience supporting consumables workflows (reagents, plates, kits tied to imaging) - Experience in LIVE cell imaging experiments, and instrumentation Benefits - A competitive salary with bonus, commensurate with experience - A full benefits package including Medical, Dental, Vision and Life Insurance - 401(k) match - 12 company holidays and 3 weeks of PTO - Equity incentive benefits to allow employees to share in the growth of the company Company Description Araceli Biosciences is a group of innovative individuals looking to create beautiful images for a beautiful impactful purpose. Like our images, no two individuals are the same. That is why we are dedicated to creating and fostering a diverse and inclusive workplace for our team to excel in. Our team’s drive is to find creative solutions to accelerate drug discovery. Speed is our specialty and the core of who we are- from service to images. Araceli is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

• Provide technical leadership for machine commissioning and start-up activities, both at the Lombard facility and at customer sites across North America • Take ownership of technical outcomes for complex or first-of-kind system installations, particularly in non-standard scenarios • Perform advanced system-level troubleshooting on EB welding and additive manufacturing equipment, resolving issues that exceed the scope of junior field engineers • Serve as the primary internal escalation point for technically complex system-level issues • Design and deliver training programs for pro-beam customers, ranging from machine operators to advanced engineering users • Act as the senior technical point of contact for key customer accounts