Student Services Administrator
Location
United States
Posted
53 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Student Services Administrator
Connections Academy
Role Description From a home office, the Student Services Administrator is a key member of the school's leadership team, providing direction and support to staff, students, and parents across the K-12 educational program, with a special emphasis on secondary school (grades 6-12). This role focuses on ensuring academic success, managing counseling services, facilitating post-secondary planning, and overseeing student records and compliance. Key Responsibilities - Student Academic Success & Support - Academic Oversight: Serve as a point of escalation for student problems and coordinate K-12 student support processes, including implementing strategies for academic achievement and managing the escalation process. - Instructional Support: Support teachers in maintaining professionalism, instructional quality, and customer service; provide guidance to teachers integrating mid-semester enrollment students. - Counseling Program Development: Develop, plan, and implement comprehensive counseling programs related to academic planning, career development, graduation requirements, and interpersonal adjustment issues for students and families. - Student Monitoring: Develop and implement processes to regularly review the status of secondary students concerning attendance, participation, and academic performance. - Risk Management & Crisis Intervention: Coordinate with staff to identify students who are at risk or in crisis; report and refer to all critical incidents as legally and ethically obligated. - Community Resources: Lead teams in identifying and maintaining an up-to-date list of school and community resources for staff and families. - Post-Secondary Planning & Guidance - Graduation Planning: Assist students and parents in understanding and meeting graduation requirements. - Course Management: Supervise the secondary school course selection process based on credit and graduation requirements, student needs, and interests. Counsel students on course changes and withdrawals. - New Student Consultations: Conduct consultation sessions with new families who have unique circumstances, to develop a placement plan prior to their enrollment. - College & Career Services: Assist with post-secondary school planning, including developing Four-Year Plans. - Partnerships: Develop dual enrollment articulation agreements with postsecondary institutions, cultivate corporate partnerships for high school student internships, and serve as the main contact for higher education partnerships. - Special Programs: Research, develop, and implement special programs such as Advanced Placement support, SAT/ACT preparation, and college entrance preparation. - Testing: Understand the requirements for and facilitate the coordination of all high school testing (e.g. PSAT, SAT, ACT, AP exams). - Administrative & Leadership Duties - Leadership Coordination: Communicate and coordinate all overlapping responsibilities with the school leadership team; manage/evaluate other school staff as part of the leadership team. - Communication & Outreach: Maintain high-quality communication with all staff, students, and families; participate in student recruitment and marketing efforts (e.g., presentations, Q&A sessions). - School Community: Devise and implement virtual methods for creating and maintaining a school community. - Additional Duties: Perform all other duties as assigned. Requirements - Minimum of 5 years of educational experience; school leadership experience preferred. - Educational Leadership certification required; Counseling certification a plus. - Advanced degree preferred. - Technologically proficient (especially with Microsoft Office products and Google Suite). - Excellent communication skills, both oral and written. - Customer-focused approach. - High degree of flexibility and demonstrated ability to work well in a fast-paced environment. - Team player track record. - Willingness to travel as needed. - Availability to work a consistent daily schedule Monday through Friday, 8 hours daily during peak student hours per school requirements. - Ability to work occasional evening hours, as needed to support families. - Ability to work remotely. - Must be able to use personal electronic devices for two-step authentication and communication.
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