This Senior Trucking Insurance Underwriter (Senior Business Development Consultant) position is responsible for the development and management of independent agency relationships within our commercial trucking line, including the development of new business and retention of existing business in a region or territory. Reviews, analyzes, approves or rejects complex business within letter of authority. Serve as liaison with company personnel regarding company business opportunities and problem resolution. RESPONSIBILITIES/TASKS: - Calculates, prepares and develops premium quotations using corporate underwriting guidelines within letter of authority. - Determines underwriting eligibility for prospective policyholders and develops appropriate pricing for new business, renewals, and endorsements. - Analyzes and reviews prospective accounts for insurability and accepts or rejects within letter of authority. - Develops and manages agency relationships. - Develops agency plans in cooperation with other staff. - Addresses agents’ and policyholders’ concerns/needs. - Responsible for development of new business, profitability and retention of existing business in a given territory or region. - Works with all internal departments to resolve problems and maintain company relations. - Participates as necessary on special committees and task forces. - Interprets and develops territory reports which reflect the status of the territory. - Participates in promotional plans for both company and agent activities - Analyzes and reviews production and loss information for agents, determines exposure and proper pricing to develop corrective action plans as needed to correct poor performance. - Prepares periodic reports as requested. - Manages small territory or region under close supervision. - Researches and coordinates responses to agents, policyholders and regulatory entities. - Appoints and trains new agents and new agency employees on the use of company specific automation systems. - Reviews loss trends and develops action plans to correct problem areas. - Gathers competitive and product information from the field. - Represents company at trade associations and exhibits to promote corporate product. - Coordinates special projects of behalf of Regional Manager, as assigned. - Provides training sessions for team, other Business Development Consultants, other business units, agents and policyholders as required. - Mentors other team members by providing guidance, advice, encouragement, and motivation employees in their daily efforts. - Serves as technical expert or regional advisor for region or territory. EDUCATION AND EXPERIENCE Relevant combination of education and experience may be considered in lieu of degree. - Bachelor’s degree in marketing, insurance or related field. MBA or other advanced degree is preferred. - Certification, or progress toward, highly preferred and encouraged. MBA or other advanced degree is preferred. - Five (5) years of experience in an insurance organization with demonstrated technical knowledge in one or more of the following areas: underwriting, marketing, loss prevention, auditing or similar knowledge that provide the necessary skills and abilities. - Continuous learning required, as defined by the Company’s learning philosophy. - Commercial Auto experience required. - Experience with Commercial Trucking Insurance preferred. The ideal candidate will reside in Central, Mountain or Eastern time zone. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: - Ability to manage agency relationships and demonstrated ability to make sound underwriting decisions. - Advanced knowledge of appropriate jurisdictional laws. - Ability to calculate expected pricing, dividends, and premium quotations for agents and policyholders. - Ability to analyze territory or region in order to identify problems and take appropriate corrective action. - Ability to comprehend the consequences of various problem situations and address them or refer them for appropriate decision making. - Ability to effectively exchange information clearly and concisely, and present ideas, reports, facts and other information, and respond to questions as appropriate. - Ability to be innovative and creative when presented with unique situations. - Excellent verbal and written communication skills with the ability to effectively communicate with agents, policyholders and internal customers. - Ability to analyze and solve practical problems which deal with a variety of variables. - Ability to make competent, independent decisions. - Ability to analyze and manage data. - Ability to meet customers’ changing needs. - Excellent time management and organizational skills with the ability to shift priorities appropriately. - Ability to understand and implement audit procedures and processes for agencies. - Ability to exercise excellent judgment in evaluating and determining the proper pricing for prospective policyholders using corporate underwriting guidelines by accepting or rejecting risks for the purposes of issuing insurance coverage. - Demonstrated ability to manage agency relationships. - Demonstrated ability to make sound underwriting decisions. - Ability to calculate expected pricing, dividends, and premium quotations for agents and policyholders. - Ability to analyze territory or region in order to identify problems and take the appropriate corrective action. - Ability to comprehend the consequences of various problem situations and address them or refer them for appropriate decision making. - Ability to assist management in the development and implementation of regional or territory goals. - Ability to effectively exchange information clearly and concisely, and present ideas, reports, facts and other information, and respond to questions as appropriate. - Ability to communicate our value proposition as a carrier. - Ability to be innovative and creative when presented with unique situations. - Excellent oral and written communication skills with the ability to effectively communicate with agents and policyholders. - Ability to analyze and solve practical problems which deal with a variety of variables. - Ability to make competent, independent decisions. - Ability to understand and implement audit procedures and processes for agencies. ADDITIONAL INFORMATION The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description does not constitute a contract for employment. WORKING CONDITIONS: Work is performed in a virtual office and field setting with no unusual hazards. Travel is required, with some occasional overnight stays. Must possess a valid driver's license with a record that meets corporate standards. The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. Pay Range Actual compensation decision relies on the consideration of internal equity, candidate’s skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $82,400 and $138,050. We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract. #LI-TM1 #FUW

This Trucking Underwriter (Business Development Consultant) position is responsible for the development and management of independent agency relationships within our commercial trucking line, including the development of new business and retention of existing business in a region or territory. Reviews, analyzes, approves or rejects complex business within letter of authority. Serve as liaison with company personnel regarding company business opportunities and problem resolution. RESPONSIBILITIES/TASKS: - Calculates, prepares and develops premium quotations using corporate underwriting guidelines within letter of authority. - Determines underwriting eligibility for prospective policyholders and develops appropriate pricing for new business, renewals, and endorsements. - Analyzes and reviews prospective accounts for insurability and accepts or rejects within letter of authority. - Develops and manages agency relationships. - Develops agency plans in cooperation with other staff. - Addresses agents’ and policyholders’ concerns/needs. - Responsible for development of new business, profitability and retention of existing business in a given territory or region. - Works with all internal departments to resolve problems and maintain company relations. - Interprets and develops territory reports which reflect the status of the territory. - Participates in promotional plans for both company and agent activities - Analyzes and reviews production and loss information for agents, determines exposure and proper pricing to develop corrective action plans as needed to correct poor performance. - Prepares periodic reports as requested. - Manages small territory or region under close supervision. - Researches and coordinates responses to agents, policyholders and regulatory entities. - Appoints and trains new agents and new agency employees on the use of company specific automation systems. - Reviews loss trends and develops action plans to correct problem areas. - Gathers competitive and product information from the field. - Represents company at trade associations and exhibits to promote corporate product. - Coordinates special projects of behalf of Regional Manager, as assigned. - Serves as technical expert or regional advisor for region or territory. EDUCATION AND EXPERIENCE Relevant combination of education and experience may be considered in lieu of degree. - Bachelor’s degree in marketing, insurance or related field. MBA or other advanced degree is preferred. - Certification, or progress toward, highly preferred and encouraged. MBA or other advanced degree is preferred. - Three (3) years of experience in an insurance organization with demonstrated technical knowledge in one or more of the following areas: underwriting, marketing, loss prevention, auditing or similar knowledge that provide the necessary skills and abilities. - Continuous learning required, as defined by the Company’s learning philosophy. - Commercial Auto experience required. - Experience with Commercial Trucking Insurance preferred. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: - Excellent oral and written communication skills. - Excellent presentation and facilitation skills. - Demonstrated leadership and project management abilities. - Ability to make competent, independent decisions. - Ability and proficiency in the use of computers and Company standard software specific to position. - Ability to exercise advanced judgment skills in evaluating and determining the proper pricing for prospective policyholders using corporate underwriting guidelines by accepting or rejecting risks for the purposes of issuing commercial trucking insurance coverage. - Ability to manage agency relationships and demonstrated ability to make sound underwriting decisions. - Advanced knowledge of appropriate jurisdictional laws. - Ability to calculate expected pricing, dividends, and premium quotations for agents and policyholders. - Ability to analyze territory or region in order to identify problems and take the appropriate corrective action. - Ability to comprehend the consequences of various problem situations and address them or refer them for appropriate decision making. - Ability to effectively exchange information clearly and concisely, and present ideas, reports, facts and other information, and respond to questions as appropriate. - Ability to be innovative and creative when presented with unique situations. - Excellent verbal and written communication skills with the ability to effectively communicate with agents, policyholders and internal customers. - Ability to analyze and solve practical problems which deal with a variety of variables. - Ability to analyze and manage data. - Ability to meet customers changing needs. - Excellent time management and organizational skills with the ability to shift priorities appropriately. - Ability to understand and implement audit procedures and processes for agencies. ADDITIONAL INFORMATION The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description does not constitute a contract for employment. WORKING CONDITIONS: Work is performed in a virtual office and field setting with no unusual hazards. Travel is required, with some occasional overnight stays. Must possess a valid driver's license with a record that meets corporate standards. The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. Pay Range Actual compensation decision relies on the consideration of internal equity, candidate’s skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $63,600 and $106,300. We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract. #LI-TM1 #FUW

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. Our Technology department is seeking an Underwriting Specialist to join the team. This is a Full-time, Exempt role. POSITION OVERVIEW: Responsible for identifying, soliciting, underwriting and selling new and renewal Technology accounts that drive profitable growth and align with Technology’s appetite and mix goals. Apply technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions. Serves as a resource and advisor to core underwriters, helping them understand technology risk appetite and assess liability, professional, and cyber exposures. Operates with limited daily supervision, seeks technical direction for matters outside one’s authority and general expertise. Operates within a standard letter of authority for all underwriting decisions while managing a book of business, generally with moderate technical complexity and coordination. IN THIS ROLE YOU WILL: - Apply underwriting concepts including risk selection, hazard identification, coverage implications, and loss analysis. - Utilize underwriting tools and adhere to guidelines to ensure compliance and profitability. - Understand pricing components and rating methodology; correlate pricing to exposure, financial analysis, and competitive positioning. - Ask critical questions to uncover full scope of operations and exposures when presented with limited information. - Complete file documentation per best practices and regulatory requirements; clearly articulate account decisions. - Follow CAT guidelines and maintain underwriting discipline to minimize exposure and appropriately price risks. - Provide accurate rating instructions for quotes prior to proposal generation. - Able to underwrite and price Technology specialty coverages such as products, professional, and cyber liability with some guidance on more complex exposures. - Manage assigned portfolio to achieve goals for premium, profitability, retention, industry mix, and new business. - Analyze financial reports and insurance performance metrics (e.g., OBIEE) to inform risk management decisions. - Understand market factors impacting pricing, including distribution channels, competition, growth strategies, regulation, and reinsurance costs. - Prepare and review adverse underwriting decisions, rate appeals, and declinations to drive results within territory. - Identify, solicit, pipeline, negotiate, and close accounts aligned with Technology and branch strategies. - Profile agency partners and strategically market capabilities to agents. - Maintain current knowledge of state/territory regulations and trends; leverage market intelligence to strengthen agent relationships. - Build trust and secure commitments through effective relationship management and negotiation. - Operate with a franchise perspective to identify cross-sell opportunities and partner with other business units for comprehensive solutions. - Demonstrate deep knowledge of Hanover’s products and appetite; communicate effectively at point of sale. - Execute rigorous sales practices using Salesforce and other tools; adhere to sales best practices. - Deliver impactful sales presentations to agents and customers; leverage Industry Solutions partners for enhanced knowledge transfer. - Collaborate with Claims, Risk Solutions, and Operations to showcase service and technical expertise. - Develop and implement Territory Business Plans for agency partners. WHAT YOU NEED TO APPLY: - Bachelor’s degree or equivalent experience. - 3–7+ years in standard commercial lines underwriting; experience with accounts $100K+ preferred. - Technical Skills: Strong knowledge of underwriting principles, pricing methodology, and risk assessment. - Communication: Exceptional verbal, written, and presentation skills; ability to consult effectively with internal and external stakeholders. - Negotiation & Judgment: Skilled in exercising sound judgment, negotiating effectively, and making informed business decisions. - Adaptability: Ability to learn quickly, adapt to change, and manage multiple priorities in a fast-paced environment. - Collaboration: Strong team orientation; fosters inclusion and respect for diverse perspectives. - Organizational Skills: Proficient in prioritization, desk management, and meeting deadlines. - Proficiency in underwriting systems/tools. PHYSICAL DEMANDS AND WORK ENVIRONMENT: - Ability to travel frequently (>25%), including day and overnight trips, to support agency and regional initiatives. - Standard office environment with extended periods of computer and phone use. CAREER DEVELOPMENT: It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop. BENEFITS: We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed. Benefits include: - Medical, dental, vision, life, and disability insurance - 401K with a company match - Tuition reimbursement - PTO - Company paid holidays - Flexible work arrangements - Cultural Awareness Day in support of IDE - On-site medical/wellness center (Worcester only) - Click here for the full list of Benefits EEO statement: The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested. Privacy Policy: To view our privacy policy and online privacy statement, click here. Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here. Compensation: The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. Our Technology department is seeking an Underwriting Specialist to join the team. This is a Full-time, Exempt role. POSITION OVERVIEW: Responsible for identifying, soliciting, underwriting and selling new and renewal Technology accounts that drive profitable growth and align with Technology’s appetite and mix goals. Apply technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions. Serves as a resource and advisor to core underwriters, helping them understand technology risk appetite and assess liability, professional, and cyber exposures. Operates with limited daily supervision, seeks technical direction for matters outside one’s authority and general expertise. Operates within a standard letter of authority for all underwriting decisions while managing a book of business, generally with moderate technical complexity and coordination. IN THIS ROLE YOU WILL: - Apply underwriting concepts including risk selection, hazard identification, coverage implications, and loss analysis. - Utilize underwriting tools and adhere to guidelines to ensure compliance and profitability. - Understand pricing components and rating methodology; correlate pricing to exposure, financial analysis, and competitive positioning. - Ask critical questions to uncover full scope of operations and exposures when presented with limited information. - Complete file documentation per best practices and regulatory requirements; clearly articulate account decisions. - Follow CAT guidelines and maintain underwriting discipline to minimize exposure and appropriately price risks. - Provide accurate rating instructions for quotes prior to proposal generation. - Able to underwrite and price Technology specialty coverages such as products, professional, and cyber liability with some guidance on more complex exposures. - Manage assigned portfolio to achieve goals for premium, profitability, retention, industry mix, and new business. - Analyze financial reports and insurance performance metrics (e.g., OBIEE) to inform risk management decisions. - Understand market factors impacting pricing, including distribution channels, competition, growth strategies, regulation, and reinsurance costs. - Prepare and review adverse underwriting decisions, rate appeals, and declinations to drive results within territory. - Identify, solicit, pipeline, negotiate, and close accounts aligned with Technology and branch strategies. - Profile agency partners and strategically market capabilities to agents. - Maintain current knowledge of state/territory regulations and trends; leverage market intelligence to strengthen agent relationships. - Build trust and secure commitments through effective relationship management and negotiation. - Operate with a franchise perspective to identify cross-sell opportunities and partner with other business units for comprehensive solutions. - Demonstrate deep knowledge of Hanover’s products and appetite; communicate effectively at point of sale. - Execute rigorous sales practices using Salesforce and other tools; adhere to sales best practices. - Deliver impactful sales presentations to agents and customers; leverage Industry Solutions partners for enhanced knowledge transfer. - Collaborate with Claims, Risk Solutions, and Operations to showcase service and technical expertise. - Develop and implement Territory Business Plans for agency partners. WHAT YOU NEED TO APPLY: - Bachelor’s degree or equivalent experience. - 3–7+ years in standard commercial lines underwriting; experience with accounts $100K+ preferred. - Technical Skills: Strong knowledge of underwriting principles, pricing methodology, and risk assessment. - Communication: Exceptional verbal, written, and presentation skills; ability to consult effectively with internal and external stakeholders. - Negotiation & Judgment: Skilled in exercising sound judgment, negotiating effectively, and making informed business decisions. - Adaptability: Ability to learn quickly, adapt to change, and manage multiple priorities in a fast-paced environment. - Collaboration: Strong team orientation; fosters inclusion and respect for diverse perspectives. - Organizational Skills: Proficient in prioritization, desk management, and meeting deadlines. - Proficiency in underwriting systems/tools. PHYSICAL DEMANDS AND WORK ENVIRONMENT: - Ability to travel frequently (>25%), including day and overnight trips, to support agency and regional initiatives. - Standard office environment with extended periods of computer and phone use. CAREER DEVELOPMENT: It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop. BENEFITS: We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed. Benefits include: - Medical, dental, vision, life, and disability insurance - 401K with a company match - Tuition reimbursement - PTO - Company paid holidays - Flexible work arrangements - Cultural Awareness Day in support of IDE - On-site medical/wellness center (Worcester only) - Click here for the full list of Benefits EEO statement: The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested. Privacy Policy: To view our privacy policy and online privacy statement, click here. Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here. Compensation: The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.