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Senior Business Systems Analyst – East Coast Preferred
Location
United States
Posted
88 days ago
Salary
$122.5K - $168.5K / year
Seniority
Senior
Job Description
Senior Business Systems Analyst – East Coast Preferred
Wiz
• Solicit and refine business requirements from GTM and Post-Sales leads, converting high-level "asks" into robust, product-style user stories and technical specs. • Act as the primary execution partner to the GTM Systems team. You will ensure their roadmap is populated with well-vetted, prioritized initiatives and help drive those projects through the Kanban lifecycle. • Proactively identify "friction points" in the lead-to-cash journey. You don't just wait for a request; you look for system gaps that hinder our ability to scale and propose solutions that align with the broader vision. • Lead the discovery process for new features, partner with technical experts to identify solutions for Salesforce, integrated applications, and our core product to ensure a frictionless customer experience. • Own the delivery cycle from initial concept through UAT and rollout. You are the gatekeeper of quality, ensuring that what is built actually solves the business problem and delivers the intended value. • While Salesforce is a primary application focus for this role, you will ensure data integrity and process efficiency across all touchpoints, particularly where GTM systems intersect. • Maintain high-quality project artifacts and documentation, ensuring that our internal systems evolution is transparent and well-communicated to the organization.
Job Requirements
- 5+ years of experience in a Business Systems Analyst role within a high-growth SaaS environment.
- 1 - 3 years of specialization in Salesforce-based GTM customer lifecycle management, with significant experience GTM processes and friction points.
- Proven experience in business analysis, requirements gathering, and process mapping within the business systems ecosystem, primarily supporting Salesforce and other GTM applications.
- Experience managing the end-to-end lifecycle of complex system initiatives in an Agile environment. You are comfortable prioritizing backlogs based on business value/impact, managing timelines, and coordinating technical resources.
- Proficiency with project management tools like Jira is essential.
- A high degree of technical analysis is critical
- Exceptional communication and interpersonal skills, with a proven track record of effectively engaging and managing expectations across a diverse range of stakeholders, particularly within Field/Channel Sales, Pre/Post Sales, and Marketing.
- Strong analytical and problem-solving skills, with a keen eye for detail, especially within an enterprise SaaS customer lifecycle.
- Ability to learn new technology quickly and with a high degree of proficiency, including integration platforms and APIs.
- Proactive and highly autonomous with proven experience working effectively within an agile environment.
Benefits
- Medical, dental and vision insurance
- Home Office Setup reimbursement
- Flexible Spending Accounts
- Monthly Connectivity reimbursement
- Employee Assistance Program (EAP)
- Short- and Long-term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan (with employer match)
- Flexible paid time off + 11 paid holidays
- Paid leave programs, including parental, pregnancy health, medical and bereavement leave
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• Perform as a liaison between IT and business unit(s) with minimal/limited supervision from Business and Systems Analyst III or above and/or other team members • Collect and review requirements using various elicitation techniques (e.g.: interviews, document analysis, workshops, surveys, business process descriptions, use cases, business and workflow analysis). • Document appropriate level of requirements based on the initiative needs • Develop requirements management plan for a project as needed • Assist in any business process redesign and documentation as needed for new technology and for enhanced technical solutions • Gain consensus on requirements from all impacted partners • Actively engage in and contribute to initiative discussions and issue resolution • Participate in Statement of Work reviews • Interpret architecture documents/roadmaps • Support all downstream consumers of requirements to ensure understanding and ability to execute against the requirements delivered. • Work with Business Stakeholders, Architecture, PMO, QA, UAT and IT to manage change across all requirement deliverables • Performs other duties as needed
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