Role Description The Senior Director of Revenue Integrity provides strategic leadership and oversight for the organization's revenue integrity program, including: - Charge capture and optimization - Charge reconciliation processes - Revenue performance analytics They act as a liaison with leadership across billing, coding, finance, and operations to drive efficient, comprehensive, and proactive revenue recognition. Key responsibilities include: - Contributing significantly to the Revenue Cycle initiatives of Mayo Clinic and Mayo Clinic Health System. - Developing and participating in short-term tactics and long-range planning for optimal Revenue Cycle operations and performance. - Taking an active Enterprise and site-based leadership role with physician and executive leadership on proactive revenue cycle strategies. - Addressing daily Revenue Cycle operations including customer relationship management, process, and project management. - Functioning as a mentor and facilitator of professional development opportunities for the team. - Managing institutional and system-wide initiatives and responsibilities associated with the revenue cycle, including personnel. - Serving as the primary interface on all revenue cycle related issues including department oversight, CPR Liaison, technical and governmental issues, billing, and collection remediation. - Interfacing with other finance departments including FAS, CPR, and Treasury. - Advancing strategies and implementation of strategic priorities, standardization/value analysis process, servicing key stakeholders, and providing customer service and appropriate staffing support. - Managing an operating budget associated with the area of accountability and adherence to operating expense targets and plans. - Understanding and contributing to the adherence to the overall Revenue Cycle budget targets and plans. - Maintaining appropriate compliance for Federal, State, local regulatory agencies, and oversight bodies. Benefits - Medical: Multiple plan options. - Dental: Delta Dental or reimbursement account for flexible coverage. - Vision: Affordable plan with national network. - Pre-Tax Savings: HSA and FSAs for eligible expenses. - Retirement: Competitive retirement package to secure your future. Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in: - Phoenix/Scottsdale, Arizona - Jacksonville, Florida - Rochester, Minnesota And at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

• Responsible for the planning, development, and oversight of scientific content for an assigned account or accounts across various therapeutic areas addressing different target audiences. • Provide clients with strategic medical communication recommendations that support the achievement of brand goals. • Independently lead execution of content development activities. • Supervise Associate Scientific Directors. • Liaise with other in-house or freelance staff to manage writing and other content-related tasks such as conducting background research, data-checking, and reference annotation.

Role Description - Oversee RCM and HIM functions to ensure all activities align with organizational policies, procedures, and client contract requirements. - Manage workloads and identify priorities to ensure all daily, weekly, and monthly revenue and cash production goals are achieved. - Analyze and monitor operational KPI metrics by client; proactively identify trends and implement corrective actions for performance variances. - Continually assess staff workflows and systems to streamline processes, improve performance, and create a cost-effective use of resources. - Implement operational improvements and collaborate with senior leadership to adjust processes for enhanced efficiency. - Establish and adjust staffing levels based on account volume and revenue to maintain optimal production levels. - Lead monthly and quarterly meetings with clients; serve as a Revenue Cycle subject matter expert (SME) to advise clients on industry best practices. - Serve as the primary point of contact for escalated operational issues, ensuring timely and effective resolution. - Oversee the compilation and review of comprehensive Revenue Cycle performance reports for internal and external stakeholders. - Direct management activity related to hiring, training, coaching, and performance appraisals for the RCM and HIM management teams. - Effectively manage and coordinate with global resources (offshore teams) to ensure seamless delivery. - Ensure all operations comply with Federal, State, and Local laws, including HIPAA and specific client audit requirements. Qualifications - Ability to prioritize and multi-task in a fast paced, changing environment. - Demonstrate strong organizational skills and be detail oriented. - Ability to self-motivate and self-direct. - Ability to achieve set goals and deadlines. - Demonstrate strong time management skills. - Demonstrate excellent leadership, mentoring, and interpersonal skills. - Demonstrate the ability to analyze and problem solve. - Demonstrate strong commitment to team environment. - Proficient handling difficult situations and human relations issues with professionalism and respect. - Ability to maintain professionalism when interacting with internal and external customers. Supervisory Responsibility - This role has direct supervisory responsibility for a management team which may include: Sr. Managers, Managers, Supervisors, and functional leads across Billing, Coding, and Insurance Follow-up. Work Environment - This job operates in a remote home office environment. - This role routinely uses standard office equipment such as computers and phones. Physical Demands - Occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; and talk or hear. - Must occasionally lift or move up to 25 pounds. - Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type/Expected Hours of Work - This is a full-time position. Days and hours of work are generally Monday through Friday, 8:00 a.m. to 5 p.m. - This position occasionally requires long hours and weekend work. Travel - Travel required; up to 20%. Other Duties - This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. - Duties, responsibilities, and activities may change at any time with or without notice. - Employee may perform other duties as assigned.

• Develop and execute a national network development strategy aligned with organizational goals and market trends. • Lead and mentor regional directors and network development teams to ensure consistent execution of growth initiatives. • Establish strategic partnerships with physician groups, health systems, and payers to advance value-based care adoption. • Negotiate complex agreements and oversee implementation of value-based compensation models. • Serve as a key advisor to executive leadership on market dynamics, competitive positioning, and growth opportunities. • Drive enterprise-level initiatives to enhance provider engagement through education, technology integration, and aligned incentives. • Collaborate with Marketing, Product, Clinical, and Account Management teams to design scalable recruitment and engagement programs. • Monitor performance metrics, analyze market data, and provide actionable insights to inform strategic decisions. • Represent Interwell Health at national conferences, industry forums, and high-level stakeholder meetings.