Role Description K18 is seeking a detail-oriented and proactive Amazon Marketplace Coordinator to support the day-to-day operations of our growing 3P Amazon business across the U.S., Canada, UK, and EU. This role will focus on executional tasks related to listing management, reporting, inventory coordination, and cross-functional support. The ideal candidate is organized, collaborative, and eager to grow within a fast-paced eCommerce environment. Key Responsibilities: - Marketplace Operations Support: - Assist in managing daily operations of Amazon Seller Central across US, CA, UK, and EU marketplaces. - Support listing creation and updates, including NIS forms, PDP content changes, and product uploads. - Upload inbound order tracking information and documentation to Seller Central. - Monitor inventory levels and support coordination with supply chain and warehouse teams to help prevent stockouts or overstock. - Process and submit Amazon US and CA inbound orders and collaborate with internal teams to ensure smooth receiving. - Reporting & Analysis: - Support the preparation of weekly, monthly, and quarterly performance reports. - Track key KPIs including sales, conversion, and buy box win rate. - Surface actionable insights to the Senior Manager for ongoing optimization. - Agency & Cross-Functional Collaboration: - Act as the daily point of contact with the external Amazon agency on executional tasks (e.g., catalog troubleshooting, purchase order quantity approvals, etc.). - Support project management and follow-ups on ad hoc agency requests. - Collaborate with the marketing, finance, and supply chain teams to align on content uploads, promotional plans, and inventory movements. - Content & Affiliate Program Coordination: - Assist in auditing Amazon Storefront and A+ Content pages for completeness, accuracy, and consistency with brand guidelines. - Upload updated assets and product detail content to Seller Central as needed. Qualifications - Bachelor’s degree or equivalent experience in Marketing, Business, or a related field. - 1–2 years of experience in eCommerce, retail, or Amazon Seller Central preferred. - Basic understanding of Amazon operations and account structures. - Strong organizational skills and attention to detail. - Proficiency in Excel; familiarity with reporting tools like Tableau is a plus. - Excellent written and verbal communication skills. - Ability to multitask, manage deadlines, and thrive in a remote, fast-moving environment. Requirements - Salary Range: $33.65/hr-$38.46/hr (in USD $). - This range represents the low and high end of the anticipated base salary range for this position. The actual base salary will depend on numerous factors such as: experience, knowledge and skills, and if the location of the job changes. EEO Statement K18 is proud to be an equal opportunity employer and is committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The DCX Academy seeks candidates with strong foundational capabilities and the potential to grow into high-performing virtual professionals supporting e-commerce, promotional product businesses and global clients. DCX E-Commerce Trainees must demonstrate key traits and meet baseline requirements to succeed, with flexibility for cross-skilling based on client needs and role availability. This provides exposure to different industries and supports development toward client-facing roles. REQUIRED CORE COMPETENCIES - Strong learning agility – ability to quickly understand new tools, workflows, and digital processes. - Analytical and structured thinking – capable of interpreting information, following structured processes, and solving basic operational problems. - High attention to accuracy and quality – careful in reviewing information, identifying errors, and ensuring work meets professional standards. - Digital readiness – comfortable working with productivity tools and online platforms commonly used in e-commerce operations. - Professional discipline – able to follow instructions, manage tasks independently, and maintain accountability in a remote work environment. - Effective communication skills – able to clearly convey ideas, follow written and verbal instructions, and interact professionally with clients and team members. WHAT YOU WILL DO - Analyzes the customer’s demographic details in addition to forming marketing strategies accordingly. - Contributes to creating digital assets: email campaigns, client portals, and e-commerce platforms. - Builds web stores with functionality that supports the client’s needs. - Understands how each store types of invoices for the customers. - Keeps web stores updated with pricing, product maintenance, and graphics. - Checks the inventory and orders samples. - Coordinates the production of orders and ensures timely communication with suppliers about orders using an e-commerce platform. - Provides administrative and project support for a variety of e-commerce projects. - Ad hoc tasks aligned with those mentioned above. WHAT WE LOOK FOR - Education: Bachelor's degree in Marketing, Communications, and Business Administration, or any related field. - Experience: 1-2 years of direct E-Commerce, Promotional, or other similar experience. - Language Proficiency: Strong verbal, written, and English communication skills. - Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours. - Technical Skills: - Proficient in Microsoft and Google applications; basic knowledge of Adobe Illustrator, Photoshop, and Canva is a plus - Basic Excel skills (simple formulas) and the ability to create clear PowerPoint presentations - Ability to perform basic arithmetic (costing and pricing) - Strong attention to detail in reviewing and validating data/content - Able to interpret written instructions and execute tasks with minimal supervision - Basic understanding of e-commerce workflows (product listings, store setup, optimization, and SEO fundamentals) - Soft Skills - Strong communication skills with the ability to clearly convey ideas, follow instructions, and interact professionally with clients and team members. - Demonstrates customer orientation and the ability to adapt to different personalities. Comfortable supporting social media marketing activities. - Industry-Specific Knowledge - Experience in the promotional products industry or similar e-commerce environments is an advantage. - Familiarity with industry platforms such as Sage, ESP, CommonSku, or Syncore is a plus. WHAT WE OFFER - Salary Range: Php 22,000 - 27,500.00 - Industry: Promotional Products - Job Type: Full-time - Work Shift: Training: 2:00 AM CST - 11:00 AM CST | Post-Training: 8:00 AM - 5:00 PM CST (USA) - Workdays: Monday through Friday (USA) - Benefits of working with us: - Industry-leading salary packages - Permanent work-from-home setup - Company equipment provided - Internet stipends upon regularization - HMO Coverage - PTO credits and service incentive leaves - Major spring and winter company live events - Monthly employee appreciation virtual events - Company-provided career skills training courses - A company culture focused on your personal and professional growth WHO WE ARE DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams. At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members. If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

• CLIENT FACING: Support in auditing client finance functions, making recommendations how to improve • Daily bookkeeping and reconciliations – striving for accuracy • Enable the business to provide clients with real time reporting – no backlog of transactions • Build client relationships, minimising client requests so that we can give them their time back • Review and improve financial processes and controls, encouraging automation efficiencies where possible. • Support and preparation and delivery of enhanced management accounts and commentary. • Preparation and delivery of daily, weekly, monthly cash flow reporting. • Input/support in client fundraising projects. • Support in the preparation of financial models, budgets and forecasts. • Input/support in building financial models, budgets and forecasts. • Ad hoc modelling exercises to support pricing or cost-saving decisions. • Replay findings and recommendations back to clients in a way that they understand. • INTERNAL: Ensuring the accuracy of client invoicing, automating where possible. • Input / support the credit control process ensuring debtor days are kept within tolerance. • Input/support in financial performance analysis and recommendations. • Uphold the company brand and the company values & behaviours. • Respond quickly to internal requests, setting the standard for internal stakeholder management.

Nächstes Ziel: Wir. Als Teil unseres Frontend-Teams gestaltest du moderne Shopify-Stores – mit einem Auge für Performance, UX und Conversion. Du entwickelst individuelle Storefronts, optimierst bestehende Themes und realisierst auch komplexe Projekte mit Hydrogen, JSON-LD oder Ähnlichem. Wir arbeiten vollständig remote, effizient organisiert und technologiegetrieben. Bei uns übernimmst du Verantwortung – für deine Lösungen, für den Code und für das Nutzererlebnis. Deine Aufgaben - Umsetzung individueller Shopify-Storefronts mit Liquid, HTML, CSS/SCSS und JavaScript - Weiterentwicklung und Performance-Optimierung bestehender Themes - Entwicklung modularer Komponenten und Templates für skalierbare Frontend-Projekte - Unterstützung bei komplexen Projekten mit aktuellen Technologien - Enge Zusammenarbeit mit UX/UI-Design und Backend-Team - Testing und Qualitätssicherung (Responsiveness, SEO, Lighthouse etc.) - Technische Beratung bei der Umsetzung von Kundenwünschen und Best Practices Dein Profil Design trifft auf Code – und du bringst beides zusammen. - Sehr gute Kenntnisse in Liquid, HTML5, CSS3/SCSS und JavaScript - Erfahrung in der Entwicklung oder Anpassung von Shopify-Themes - Verständnis für responsive Webdesign, Barrierefreiheit und Performance - Erfahrung mit Git und modernen Toolchains (z. B. Shopify CLI, ThemeKit, VS Code, Cursor) - Gespür für UX, Conversion und den „Flow“ im Shop - Eigenverantwortliches Arbeiten im Remote-Umfeld – zuverlässig, organisiert und strukturiert - Kommunikationssicherheit in Deutsch und Englisch Das solltest du noch wissen Wir arbeiten vollständig remote – du entscheidest selbst, wann und wo du am produktivsten bist. Deine Arbeitszeiten gestaltest du flexibel und eigenverantwortlich. Wir ermutigen ausdrücklich Frauen, nicht-binäre Personen und alle Menschen, die in der Tech-Branche bislang unterrepräsentiert sind, sich bei uns zu bewerben.