Role Description - Provide support to the Hospital Excess Claims Team. - Work with Claim Consultants to assist review of notices of loss, loss run/bordereau review, and other tasks. - Work with multiple departments and functions to assist with obtaining policyholder/account information for Claims Consultants. - Ensure that submissions of Suits, Claims, and Incidents are handled in accordance with Special Handling Guidelines and/or Claims Service Agreements. - Assist in review and coding of Suits, Claims, and Incidents to develop Metrics that assist MedPro and Insureds in identification and mitigation of risks. - Schedule and assist in preparation of materials for periodic claim reviews with Insureds. - Maintain database of pending Suits, Claims for policyholders/accounts. - Communicate with internal stakeholders in multiple departments as well as external stakeholders to ensure MedPro’s industry-leading service standards are upheld. - Perform miscellaneous duties as assigned by Manager. Qualifications - Proven experience as a paralegal, legal assistant, or administrative assistant in a medical malpractice defense firm or legal/risk department. - Familiarity with litigation terms and processes. - Knowledge of insurance terms and processes. - Proficiency in Excel, PowerPoint and Word. - Ability to manage and prioritize multiple tasks. - Attention to detail. - Excellent verbal and written communication skills to put to use in this customer-facing role. - Experience in handling highly sensitive and confidential information. Benefits - Medical, vision and dental insurance options. - Life and accident insurance. - 401(k). - Short-term and long-term disability insurance. Company Description MedPro Group’s mission is built on a century-old legacy of protecting those who protect others. From our roots in our hometown of Fort Wayne, Indiana, we've worked diligently to become the nation's premier healthcare liability coverage provider, currently insuring more than 300,000 customers. With that growth, we've built a significant presence in all 50 states. Our team works across the country to provide the best strategies to mitigate risk and preserve the reputations of those who have entrusted their good name to us. That passion – built on a foundation of a culture that values uncompromised integrity, obsessive client focus, great teamwork, and a long-term mindset – makes MedPro a preferred employer that many call their career home.