We provide businesses with virtual employees to help them save time and money!
Virtual Administrative Support Specialist
Location
South Africa
Posted
37 days ago
Salary
0
Seniority
Mid Level
Job Description
Virtual Administrative Support Specialist
QuickTeam
We are seeking a highly organized and proactive Virtual Administrative Support Specialist to provide a combination of customer service, technical support, and administrative assistance. The ideal candidate is detail-oriented, tech-savvy, and experienced in managing client communications while keeping operations running smoothly. - Full-time, 40 Hours/Week - Fully remote, work from home - Salary: ZAR 17,000-20,000/month, commensurate with skills and experience - Availability to work during EST business hours. Key Responsibilities Customer Service & Technical Support - Respond promptly to customer inquiries via email, chat, and/or phone - Troubleshoot basic technical issues and provide clear, step-by-step solutions - Escalate complex concerns to the appropriate team when necessary - Maintain a high level of professionalism and customer satisfaction Calendar Management - Manage and maintain calendars, ensuring accuracy and efficiency - Schedule, reschedule, and coordinate meetings across different time zones - Send reminders and ensure all stakeholders are informed and prepared Appointment Setting - Coordinate and confirm appointments with clients and internal teams - Follow up on leads and inquiries to secure bookings - Maintain organized records of scheduled and completed appointments Administrative Support - Perform general administrative tasks as needed - Maintain accurate documentation and reports - Support process improvements and workflow organization
Job Requirements
- Minimum of 3+ years experience in virtual assistance, administrative support, or a related role
- Proven experience in customer service and/or technical support
- Excellent written and verbal communication skills
- Strong organizational and time management abilities
- Proficiency with tools such as Google Workspace, Microsoft Office, and CRM systems
- Experience with scheduling tools (e.g., Calendly, Google Calendar, Outlook)
- Ability to multitask and work independently in a fast-paced environment
- Reliable internet connection and a quiet work environment
- Preferred Qualifications
- Experience working with US-based clients
- Familiarity with helpdesk/ticketing systems (e.g., Zendesk, Freshdesk)
- Tech-savvy with the ability to quickly learn new tools and platforms
- What We’re Looking For
- A proactive and solution-oriented mindset
- Strong attention to detail and accountability
- Ability to communicate clearly and consistently with clients and team members
- A commitment to delivering high-quality support and adding value
Related Guides
Related Categories
Related Job Pages
More Administrative Assistant Jobs
Assistant, Associate, or Full Professor - Emergency - Critical Care Medicine
University of MinnesotaThe University of Minnesota has five campuses throughout the State of Minnesota and offers its student body nineteen colleges and schools with a variety of undergraduate, graduate,
Provide specialty-level patient care in emergency and critical care, supervise and mentor interns and residents, deliver clinical education, and offer consultations to ensure high standards of patient care and client service.
Administrative Assistant
MD Anderson Cancer CenterThe MD Anderson Cancer Center is one of the oldest and most renowned cancer facilities in the world. Founded in 1941 as a member of the University of Texas syst
Title: Administrative Assistant Location: Houston United States Job Description: Health Disparities Research aims to reduce and ultimately eliminate disparities in cancer incidence, morbidity and mortality and cancer-related behavior through research and education addressing the determinants of disparities as well as interventions and policies designed to eliminate disparities. The primary purpose of the Administrative Assistant position is to support one or more faculty members and/or supervisors by organizing and coordinating assigned activities, and perform varying and extensive complex secretarial duties. The position requires judgment, responsiveness, initiative, and independent decision-making while demonstrating excellent interpersonal and communication skills in and outside the department. The ideal candidate for the Administrative Assistant role will have prior experience with travel coordination, calendar management, and timekeeping. Minimum $19.71 - Midpoint $24.52 - Maximum $29.33 Work Schedule: Hybrid onsite at least 2 days per week and as business needs Why Us? This role offers the opportunity to directly support meaningful cancer research efforts while working in a collaborative academic environment that values professionalism, accountability, and growth. The Administrative Assistant role supports career development through exposure to research administration, grants, and faculty operations, while offering flexibility through a hybrid work model that promotes work-life balance. - Employer-paid medical coverage starting day one for employees working 30+ hours/week, plus optional group dental, vision, life, AD&D, and disability insurance. - Accruals for PTO and Extended Illness Bank, plus paid holidays, wellness, childcare, and other leave options. - Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups. - Defined-benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer-paid life and reduced salary protection programs. Responsibilities - Maintain faculty calendars and coordinate meetings, including booking rooms, arranging catering, and reserving equipment - Attend meetings and prepare, distribute, and archive agendas and meeting minutes - Process conference registrations, travel arrangements, and expense reimbursements for faculty and department leadership - Submit requisitions, track purchase orders, and monitor related documentation - Maintain and update faculty curriculum vitae, Other Support, and Biosketch documents - Ensure faculty curriculum vitae information is accurately captured and maintained in the FIS system - Assist with grant and manuscript submissions in coordination with faculty and departmental processes - Perform monthly reconciliation for Health Disparities Research funds and projects in accordance with departmental procedures and deadlines - Serve as the primary Kronos timekeeper and oversee departmental leave requests - Track all leave types, including vacation, sick, FMLA, and administrative leave, ensuring required documentation is completed on time EDUCATION - Required: High School Diploma or Equivalent - Preferred: Bachelor's Degree WORK EXPERIENCE - Required: Four years of administrative or secretarial experience or no experience required with a preferred degree - Preferred: Prior experience with travel coordination, calendar management, and timekeeping is a plus. OTHER REQUIREMENTS - Required: Must pass pre-employment skills test as required and administered by Human Resources The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition. This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html Additional Information - Requisition ID: 180356 - Employment Status: Full-Time - Employee Status: Regular - Work Week: Days - Minimum Salary: US Dollar (USD) 41,000 - Midpoint Salary: US Dollar (USD) 51,000 - Maximum Salary : US Dollar (USD) 61,000 - FLSA: non-exempt and eligible for overtime pay - Fund Type: Hard - Work Location: Hybrid Onsite/Remote - Pivotal Position: No - Referral Bonus Available?: No - Relocation Assistance Available?: No
Hello and thank you for your interest! We're looking for folks nationwide who are great at data entry and typing. We offer a flexible work from home remote position that allows you to stay home with the family! The pay range is flexible from $16/ph to $30/ph DOE and level of experience. You'll meet these requirements to work from home remotely • Stable Internet connection • Work can be done using the following: Phone device, laptap or computer • Must be able to type accurately with a minimum speed of 30 words per minute • Able to focus on tasks without being distracted • Must be resident of the US • Not afraid of emailing clients as needed We're looking for folks who we can depend on who can work from home remotely without distraction and are go-getters. Pay range from 16 to 30 hourly depending on the role, level of experience and proven ability to work from home at the same level as from an office. Data entry clerks come from all different backgrounds including, data entry, telemarketing, customer service, sales, clerical, secretary, administrative assistant, warehouse, inventory, receptionist, call center, part-time, retail fields & more • Must be 16 year of age or older • Must be proficient with basic PC skills • Must have an internet connection • Basic english written language • Basic english spoken language Thank you for your interest!
ABOUT THE COMPANY Camden Center is a partial hospitalization and intensive outpatient treatment center that offers comprehensive, multi-disciplinary treatment for psychiatric and addictive disorders. Our staff is comprised of nationally recognized medical doctors, psychotherapists, and integrative medicine specialists who have been recruited as experts in their field to work with our patients. Camden Center is a medical organization established and operated by physicians, and is founded on the principles of clinical excellence, compassionate care, and respect for our patients. ABOUT THE POSITION The Scheduling Assistant provides clerical support to all Camden Center staff, including the Scheduling Department to ensure patient schedules are coordinated with provider schedules. The Scheduling Assistant must be organized, detail-oriented, and have the ability to multitask in a fast-paced office setting. This position is open to growth as the company expands. This position reports directly to the Scheduling Manager and works within a team of Scheduling Assistants. RESPONSIBILITIES Core duties and responsibilities include: - Manage calendars for patients and staff, and communicate schedule changes to all appropriate parties - Collaborate and communicate effectively with Clinical Team Leads on patient schedules - Manage a load of 10 - 12 patients schedules - Assist Scheduling Manager with scheduling tasks - Track clinical providers’ time off to ensure schedule plans are up to date - Assist in reviewing patient schedules on Friday for the following week - Compose emails to patients, staff, and associates with professionalism and correct use of grammar and vocabulary - Complete Scheduler on Duty tasks in a timely manner - Track and manage group cancellations and informing providers on status changes - Review completed schedules to ensure information is accurate and concise - Use discretion and good judgment in handling sensitive and confidential information - Demonstrate a high degree of accuracy and attention to detail at all times - Follow all HIPAAs regulations, requirements, and guidelines POSITION REQUIREMENTS - Strong computer and internet research skills, including proficiency in Google Workspace - Excellent interpersonal skills - Strong ability of completing tasks with thoroughness and precision - Ability to work well with all levels of management, staff, and patients - Must be able to legally work in the United States and provide documentation (two forms of ID and/or Green Card) - Must be able to sit and stand at length (up to four hours) - Must be able to lift, push, and pull up to 25 pounds - Must be able to kneel, bend, and squat 40 hours/week. The pay range is $22.00/hour - $25.00/hour commensurate with experience. Remote work options available. Benefits for full-time employees include medical, paid and sick time off, matching 401(k), holiday pay, and a flexible spending account. ---------------------------------------------- Job Type: Full-time Keywords: scheduling, clerical support, mental health, IOP, PHP, DBT, treatment center, healthcare

