Lead the implementation of a global careers brand, ensuring consistency in messaging and compliance. Collaborate with cross-functional teams to enhance the candidate experience across various platforms and manage project activities effectively.

Title: Benefit Technology Specialist I, Employee Benefits Job Description: Hybrid Working locations San Diego, CA Culver City, CA Encino, CA Newport Beach, CA time type Full time job requisition id R0035901 ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. POSITION SUMMARY: In the Benefits Technology Specialist I role, the successful candidate thrives in a team environment supporting the Benefits Technology Team with a high volume of technical work assignments ranging in complexity, performing the following duties: - Configure benefit administration platforms such as Ease, Employee Navigator, and other platforms supported by HUB International for new clients and for renewals/open enrollments with existing clients - Collaborate with Benefits Technology Team to complete build request workbooks for new builds and renewals - Project manage builds with various stakeholders by developing timelines and executing deliverables - Test new and existing system functionality to ensure accuracy of client system configuration - Provide technical consultation to Producers and Service Team for prospects and clients - Provide client-facing and internal demonstrations of benefits administration platforms - Audit platform builds, communicating findings and resolving errors - Problem-solve and troubleshoot technical issues - Communicate with carriers and vendors for build mapping - Run various reports, manage intake process and research service inquires FACTORS FOR SUCCESS: - 1+ years of Benefits/Account Management experience - 1+ years of related customer service - Bachelor’s degree is preferred - Life & Health insurance license preferred or open to obtaining license - Experience in benefits technology platforms, enrollment processes, EDI/API feeds are a plus - Strong written/verbal communication skills and the ability to communicate with both technical and non-technical personnel. Ability to listen, clarify and respond well to questions. - Strong analytical skillset and ability to effectively use data for strategy - Strong attention to detail and accuracy/thoroughness - High level of productivity, reliability, responsibility, attendance, dependability and organization - Ability to take initiative to meet challenges with resourcefulness and new innovative approaches while maintaining a high level of quality - Must possess a passion for teamwork, client service and reaching business results through problem-solving *Position is a hybrid role (3 days minimum in the office) WHY CHOOSE HUB? Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm . EEOAA Policy E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. The expected salary range for this position is $60,000 - $70,000k depending on geographical location and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions. #LI-CD1 LIKE US SO FAR? Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. Apply online today! Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: No Travel Required Required Education: Diploma HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Site Activation Specialist I, FSP BU based in Korea Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. • We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities General – Responsible for providing quality on deliverables at the country level and follows project requirements and applicable country rules, with oversight from the SSU Country Manager.  Works within the forecasted submission/approval timelines and ensures they are complied with and tracks milestone progress in agreed upon SSU tracking system in real time; if forecasted timelines are not reached provides clear rationale for delays, assists with contingency plan to mitigate impact, and escalates the issue as soon as identified.  Monitors basic financial aspects of the project and the number of hours/tasks available per contract; escalates discrepancies in a timely fashion.  Reviews and complies with Standard Operating Procedures (SOPs) and Work Instructions (WIs) in a timely manner, keeps training records updated accordingly and ensures timesheet compliance.  Ensure all relevant documents are submitted to the Trial Master File (TMF) as per Company SOP/Sponsor requirements. Responsible for one or more of the following functions at the country level:  Local Submissions Specialist - Follows the project direction provided by the designated country startup advisor (CSA) and SAM. May serve as a point of contact for the SAM/PM (or designee) during startup on allocated projects. Compiles and/or reviews essential document packages for site activation and may also be involved in essential document collection from site.  Prepares and submits Central EC Applications, Local EC Applications, RA Applications, and other local regulatory authorities or hospital approval submissions as required and under supervision. Prepares ongoing submissions, amendments, and periodic notifications required by central and local EC and RA, required by local rules, with oversight from the SSU Country Manager.  May act as liaison and facilitator between investigational sites and functional leads for related tasks and/or issues. Oversee site activation end to end process at country/ site level.  Local Site ID and Feasibility Support – Provides support with site selection lead and PM/SAM to ensure that the appropriate sites are selected for individual studies based on the requirements of the clinical trial.  May be asked to perform: Local Investigator Contract and Budget Negotiator – Supports the SAM to agree on country template contract and budget. Assists in producing site-specific contracts from country template. Under supervision assist in negotiations of budget and contract with site and via Site Contracts Service Centre and SAM lead with Sponsor until resolution of issues and contract execution. Assists with quality control and arranges execution of CTAs as well as archival of documents into repositories and capture of metadata. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http://www.syneoshealth.com Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

About Prove As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, follow us on LinkedIn. Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together. Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team! Title: Implementation Specialist FLSA Status: Exempt Location: Remote Position Summary As an Implementation Specialist, you have a technical background and passion for supporting customers during implementation. You will be responsible for configuring all clients on Prove’s platform during the implementation phase and ensuring a smooth setup and communication. You will work directly with our Integration Engineers and offer technical help to assist them as time permits. You will partner closely with our Implementation Project Management, Technical Account Management, and Customer Success groups during the configuration of our clients for both staging and production environments. The ideal candidate will have experience troubleshooting technical integration issues via ticketing systems, as well as generate test data and test cases to facilitate customer testing on live calls with clients. You will also manage customers’ access to staging and production environments. To succeed in this role, you should enjoy technical configuration and setup, problem solving and delighting customers. Additionally, you will help continuously improve the implementation and integration tools and processes, and experience to work with key internal teams and enhance our platforms and products. What you are responsible for - The Implementation Specialist works collaboratively with the Implementation Project Management, Onboarding Managers, Integration Engineers , and Sales Engineering teams to effectively and accurately configure new clients on our SaaS platform in staging and production environments - Ownership of ongoing configuration updates as needed with Product releases - Proactively engaging internal team to resolve any ambiguous configurations or conflicting instructions to promptly address and resolve onboarding issues - Issuing partner credentials for all environments in a timely and secure manner - In addition to initial configuration, the Implementation Specialist configures test data and test cases via our administrative system for use by onboarding clients during development - Responding to internal and external client tickets in a timely manner adhering to any and all contractual SLAs - Provide excellent written and verbal communication with our internal and external clients - Clearly documenting client configurations and ensuring full alignment between customer configuration and documentation, that documentation is up to date and reliable - Become a subject matter expert on our platform and configuration capabilities, options, and best practices - Documenting internal processes for team knowledge base and use for future team members - Act as the primary point of contact for internal questions regarding client configurations - Aid in identifying and helping to resolve client challenges during implementation due to configuration - Supporting Integration Engineers troubleshooting workload as availability allows - Strong passion for learning about our products and markets through in-house and external training. What we require - Technical background with 1-3 years client facing support via ticketing or face to face interactions - 1-3 years experience with Splunk or equivalent - 3+ years experience with SaaS APIs, HTTP/S, JSON, XML, & Postman - Ability to explain technical concepts to non-technical audiences - Excellent attention to detail and organizational skills - Strong analytical and problem solving skills - Must be able to handle various tasks simultaneously, organize, prioritize, make decisions and work efficiently and effectively under deadlines - Proficient in learning and understanding software applications quickly - Experience with Salesforce or similar ticketing system required - Excellent verbal and written communication skills - Passionate about customer service and best in class onboarding experience - Experience at a SaaS company required; Experience in the Identity/Fraud space is a plus! The anticipated salary range for this role based on location is $90,000- $105,000 plus company bonus. Offered salary will be determined by the applicant’s education, experience, knowledge, skills, geo-location and abilities, as well as internal equity and alignment with market data. Benefits & Perks for FTE Provers: - Competitive salaries & Bonus Plan (for eligible roles) and Equity Plan - Modern Health for financial, mental, and physical wellness - 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices) - Unlimited Vacation and Flexible hours - Comprehensive medical benefits for you and your family ❤️ - Emotional & Physical Wellness – Access to wellness services (EAP & Prove Well-Being Reimbursement) - Bottomless snacks & beverages for certain office locations - Daily GrubHub stipend for lunch if coming into the office (US Offices) - A great place to work and connect with other talented Provers like yourself! Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Prove we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Equal Opportunity Employment: Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics Privacy & Data Protection: When you are applying for a job at Prove, we collect and use your personal information in the job application process. To understand more about how Prove uses your personal information, please see our Recruitment Privacy Policy on our website.