• Provide the expertise while BetterHelp handles administrative tasks. • Focus on client care rather than overhead costs. • Conduct sessions with adult, couple, or teen clients. • Use clinical decision autonomy in practice. • Engage and collaborate with a network of over 30,000 therapists.

• Private practice with no doors and no overhead. • BetterHelp is one of the world’s largest online therapy platforms for mental health professionals who want to focus on client care — not admin or overhead. • You provide the expertise. We handle the rest.

• Build and maintain payer configurations within Tava’s EMR • Translate payer requirements into system logic and configuration standards • Ensure consistency and standardization across payer setups • Manage fee schedules and validate contracted rates • Identify and resolve discrepancies in Tava’s EMR and across other platforms • Support accurate reimbursement through precise configuration • Maintain SOPs and Insurance Articles to reflect current workflows and payer requirements • Continuously improve documentation for clarity and usability • Leverage AI tools for operational documentation efficiency • Partner with Payer Operations, RCM, Product, and Payer Partnerships • Support troubleshooting, payer updates, and system-related issues • Provide clear operational context to support system improvements • Audit configurations and workflows to ensure accuracy and consistency • Identify inefficiencies or patterns in errors and escalate appropriately • Proactively identify opportunities to reduce manual work using tools, automation, and AI

• Generate pricing estimates for clients • Track pricing trends across sales verticals • Analyze win and loss ratios • Communicate strategies within the Sales department • Price and quote client estimates to win new projects • Maintain client relationships through regular communication • Consult with project managers to examine job details and goals • Track win/loss ratios to improve sales strategies and processes • Attend weekly department meetings • Work on special projects assigned by management