About the Role: The Cruise Experience Coordinator supports clients by organizing and coordinating cruise vacation experiences from start to finish. In this role, you will assist clients by helping them review available cruise options, organize planning details, and ensure all arrangements are clearly documented and properly coordinated. Your focus will be on organization, accuracy, and clear communication while supporting clients throughout the planning process. You will work within established procedures to coordinate accommodations, scheduling considerations, experience options, and planning timelines so each cruise experience is structured and easy to follow. This position is centered on coordination and client support and is not sales driven. The role is fully remote and designed for individuals who are comfortable working independently while following defined workflows and quality standards. Comprehensive training is provided to ensure you understand systems, expectations, and planning processes before supporting clients. Ongoing professional guidance is available to help you remain organized, consistent, and confident in your responsibilities. This role is well suited for individuals who enjoy managing details, maintaining accurate records, and contributing to a reliable and organized planning experience in a structured remote environment where attention to detail and follow through are essential. Responsibilities: - Assist clients with selecting cruise options, accommodations, and experience preferences - Coordinate reservations, confirmations, and planning timelines - Provide organized planning guidance and next steps - Manage documentation, payment processing, and records - Maintain clear and professional communication throughout planning Qualifications: - Strong communication and organizational skills - Detail oriented, reliable, and consistent - Comfortable working independently in a remote environment - Interest in cruise focused planning and coordination What We Offer: - Comprehensive training and onboarding - Flexible remote scheduling - Performance-based pay structure - Ongoing professional guidance - Access to planning tools and resources

Blackthorn is hiring a Senior Content Marketing Manager to own and elevate our content strategy and production across all channels. This role is responsible for orchestrating the full content engine, from SEO- and AEO-optimized blog posts and gated assets to webinar content, email copy, and thought leadership, making sure every piece drives awareness, engagement, and pipeline. We are an AI-first company, and this role requires someone who enthusiastically uses AI tools daily to produce better content, faster. Reports to: SVP, Marketing Compensation: $130,000 What you'll do Content strategy and planning - Develop and own the content strategy and editorial calendar, aligned with pipeline goals, product launches, campaigns, and SEO/AEO priorities. - Define content themes, formats, and distribution strategies that drive awareness, engagement, and conversion. - Conduct keyword and topic research to identify high-impact content opportunities. - Map content to buyer journey stages and ICPs, covering top, middle, and bottom of funnel. Content production and quality - Own production of written content assets: blog posts, eBooks, email copy, landing pages, and sales enablement materials. - Serve as the editorial gatekeeper for quality, brand voice, and strategic alignment across all marketing content. - Collaborate with the Content Creator, who oversees social media and video, on themes and messaging, as well as content repurposing. AI-powered content operations - Iterate on and own the team’s repeatable AI content workflows, creating playbooks and enablement as needed. - Use AI tools as a power user to produce high-quality content at a pace and volume that would be impossible manually. - Maintain a quality bar that makes AI-generated content indistinguishable from (or better than) human-only content. - Evaluate and adopt new AI tools as they emerge. SEO, AEO, and organic growth - Own organic traffic growth strategy through SEO and AEO best practices. - Optimize existing content for improved rankings and conversion. - Collaborate with our paid media strategist to align organic and paid content efforts. - Monitor and report on organic traffic, keyword rankings, AEO visibility, content performance, and conversions. Website content and conversion - Provide strategic content direction for website pages, making sure messaging drives conversions. - Write and optimize landing page copy, CTAs, and conversion-focused content. - Contribute to the team’s website visitor-to-lead conversion goals by improving on-page copy, content offers, and SEO-driven entry points. - Partner with the Sr. Demand Gen Manager on landing page content and the web developer on implementation. Webinar content and promotion - Collaborate with the Content Creator, Sr. Demand Generation Manager, and Director of Marketing on webinar themes, topics, and session formats. - Write talk tracks, session outlines, and speaker prep materials that keep webinar content focused, on-message, and aligned with campaign and pipeline goals. - Own promotional content for webinars: email sequences, landing page copy, social copy, and ad copy that drive registration and attendance. - Develop post-webinar content assets, turning sessions into blog posts, gated assets, and other formats that extend pipeline impact beyond the live event. Cross-functional collaboration - Partner with Demand Gen to produce campaign content (emails, landing pages, webinars, gated assets) on brief and on schedule. - Work with Customer Marketing to refine and distribute customer stories, case studies, and proof points. - Support Product Marketing with content for product launches, feature announcements, and GTM materials. - Collaborate with the PR specialist on thought leadership content and media-facing materials. What we look for Required - 5-7+ years of B2B content marketing experience, preferably in SaaS. - Proven ability to build and execute content strategies that drive measurable traffic, engagement, and pipeline. - Strong writing and editorial skills with a portfolio that demonstrates range (blogs, long-form, email, web copy). - Experience with SEO tools and strategy (keyword research, on-page optimization, content gap analysis). - Experience with AEO and how AI search is changing content strategy. - Strong collaboration skills. You’ll work closely with a Content Creator and cross-functional partners, and need to influence without direct authority. - Ability to manage an editorial calendar and juggle multiple content workstreams simultaneously. - Demonstrated power-user proficiency with AI content tools (Claude, ChatGPT, or similar). We will ask you to walk us through your AI workflows in the interview. Casual or occasional use is not sufficient for this role. Preferred - Experience building content programs from early-stage to scaled production. - Experience in the Salesforce ecosystem or events and payments technology space. - Experience with Pardot/Account Engagement for email content. What we offer - An incredible team of smart and supportive people - A deep feeling of satisfaction and completion - Fully remote global team working from home - Stock options for every employee - Flexible work week - $400 office stipend - Maternity/Paternity leave - Student loan debt assistance - Pledge 1% - time off during the year for helping nonprofits - Health insurance contribution (if in the US) - Children's 529 college fund assistance (if in the US) About Blackthorn Blackthorn turns any organization's Salesforce® CRM into event planning software powered by their connected data. We're a growing, distributed team with teammates across the globe, and we build Salesforce-native tools that help teams create events, engage attendees, process payments, and measure success — all without leaving their CRM. Our customers range from tiny nonprofits to global corporations, and our products are known for going live in hours, not weeks. We believe the best enterprise software should feel as intuitive as the apps you use every day. Why our work matters Most event management tools force teams to juggle disconnected systems, wrestle with flimsy integrations, and spend more time syncing data than planning events. We're building the alternative: a connected platform inside Salesforce that gives organizations richer analytics to prove event ROI, better attendee experiences through personalization and automation, and the flexibility to fit any workflow. Every feature we ship helps our customers spend less time on logistics and more time on the events themselves. What the job will bring you A deep level of satisfaction through ownership of your role. You'll get more autonomy than at other companies (our team has told us). Connection. Our team is tightly knit, assisted through occasional team meetups (as we're remote). Challenge. We're trying to move as quickly as possible. This is not for you if you want to sit back and chill. As Ray Dalio says about life, "Meaningful work and meaningful relationships" provide meaning to life. We aim to bring this. While we are a remote-first culture, we are currently only able to accept applicants in AZ, CA, CO, FL, GA, IL, KY, MD, MI, MN, MO, MT, NC, NH, NJ, NY, OH, PA, SC, SD, TX, VA, WA, and WI

• Develop and implement comprehensive content strategies aligned with company goals and market trends. • Lead cross-functional collaboration to create cohesive and compelling content across various channels, including digital, print, and social media. • Analyze content performance data to optimize strategies and improve audience engagement. • Identify emerging industry trends and competitor activities to inform content direction and innovation. • Manage content calendars, ensuring timely delivery and consistency in messaging. • Provide leadership and guidance to content creators and marketers within the organization. • Ensure all content adheres to brand guidelines and quality standards.

Property Loss Adjuster Department: Claims Management Employment Type: Permanent - Full Time Location: Home United Kingdom Reporting To: Sarah Molyneux Description New Opportunity Supportive team environment As our next Property Loss Adjuster, you’ll handle a range of claims of varying complexity and value; and you’ll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you’ll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment. What will your day look like: - Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year. - Process all invoices and approve estimates within 5 working days of receipt/agreement. - Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally. - Full completion of all prepared site notes templates and associated documentation within set SLA’s - Ensure that the data contained in Cq is accurate at all times. - Assist in maintaining accurate management information by completing spreadsheets as necessary. - Reduce elapsed timescales by providing and fostering a pro-active approach to file management. - Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s. - Work to ensure correct policy interpretation and validation. - Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats. - Ensure files are up to audit standards at all times. - In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s - Take responsibility for following agreed/documented procedures when dealing with problems and complaints. - Build good working relationships with clients and staff, internal and external to the Davies Group - Maintain an awareness of business opportunities and refer all identified opportunities to Davies Group - Responsible for out of hours calls into the Davies Group via a pre-set rota #INDUKI Knowledge and Abilities: - High level of Property Loss Adjuster experience - Already hold or working towards recognized professional qualifications at a diploma level - Accuracy, attention to detail and an analytical approach - Strong verbal and written communication - Demonstrable experience of organizing and managing own workload is essential - Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload. - Excellent time management to be able to work to short/changing deadlines. Benefits Career & Purpose - Davies Innovation Lab - Leadership training programme - Funding for professional qualifications - Thrive at Davies; learning opportunities Environmental & Social - The Davies Foundation - Local charity funding - Pennies To Heaven - Employee Resource Groups - Employee volunteering programme Financial Health - Pension, 5% employee and 5% employer contribution - My Choices at Davies provides; High Street discounts and Financial wellbeing hub - Life assurance: x4 - Refer a Friend - Cycle to Work Scheme - Lease car salary sacrifice - Davies Incentive Plan - Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing - Wellbeing centre; move, munch, money & mind focus - Discounts with 100's of UK retailers - EAP; 24/7 confidential helpline - 25 days holiday, increases to 26 days after 5 years and 27 after 10 years - Flexible working - Dress for your day - Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage - Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan