• Drive key design initiatives and build strong relationships with product and engineering stakeholders • Partner with Product Managers, Content Designers, and Engineers throughout the design process • Explore the future of our products and push the boundaries of what's possible through vision projects • Contribute to our design system, mentor other designers, and stay ahead of the curve on emerging design trends and technologies

• Lead and plan user research activities to identify user behaviors, needs, motivations, and accessibility requirements across diverse user groups • Design and optimize end-to-end user experiences, including digital and offline interactions, ensuring alignment with both user and organizational needs • Develop wireframes, visual designs, interaction models, workflows, and annotated prototypes to clearly communicate design intent • Conduct structured and ad-hoc usability testing, synthesizing qualitative and quantitative data into actionable insights and recommendations • Iterate on designs using user-centered evaluation methods, incorporating feedback from stakeholders and continuously improving usability and accessibility • Collaborate cross-functionally with product, engineering, and implementation teams to ensure design solutions are effectively translated into delivered products • Define, establish, and maintain UX and UI design standards, guidelines, and best practices to ensure consistency across products and platforms • Analyze user characteristics, tasks, and operating environments to inform design decisions and identify opportunities for innovation and improved engagement

At WorkWave, we build innovative software solutions with AI capabilities for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond. Our vision is simple but powerful: empower the world’s mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive. As we continue to transform how our customers operate through AI-driven innovation and seamless experiences, we are seeking a Product Designer to serve as a design leader and strategic partner across our product organization. You will be a driving force in shaping design direction, elevating craft standards, and solving our most complex product challenges while mentoring designers and influencing cross-functional teams. This role is ideal for a seasoned designer who excels at systems thinking, thrives on tackling ambiguous problems, and has a proven track record of shipping products that balance user needs with business objectives. You'll work on high-impact initiatives that span multiple product lines, helping define the future of how service professionals interact with our software. WHAT YOU'LL DO: Strategic Design Leadership - Lead design strategy for complex, cross-product initiatives that impact multiple teams and customer segments - Partner with Product Management, Engineering, and Executive Leadership to define product vision and roadmap priorities - Champion user-centered design principles and Jobs-to-be-Done methodology across the organization, helping teams understand not just how but why - Identify and drive opportunities for design innovation, particularly around AI-driven features and data-driven insights - Serve as a design advocate in strategic planning discussions, ensuring user needs are central to business decisions Design Excellence & Systems Thinking - Own end-to-end design for the most complex and ambiguous product initiatives, from discovery through delivery and iteration - Design at a systems level, considering how solutions scale across products, platforms, and use cases - Create frameworks, patterns, and principles that enable other designers to work more effectively - Drive excellence in our design system by contributing high-leverage components, patterns, and documentation - Set the quality bar for design craft across the organization through exemplary work and thoughtful feedback - Ensure designs prioritize non-technical users, focusing on simplicity, speed, and trust in everything we build Research & Discovery - Lead discovery research initiatives for high-stakes projects, deeply understanding customer needs, pain points, and workflows - Partner with Research teams to define research strategies that uncover actionable insights - Translate complex user research findings into clear design opportunities and recommendations - Validate design decisions using both qualitative and quantitative methods - Apply service design methodologies including customer journey mapping and service blueprinting to optimize end-to-end experiences Collaboration & Influence - Build strong relationships with Product, Engineering, Marketing, Customer Success, and other cross-functional partners - Present design work and strategic recommendations to executive leadership with clarity and conviction - Navigate organizational complexity to drive alignment and secure buy-in for design initiatives - Influence product strategy and roadmap decisions through design thinking and user insights - Work across team boundaries to solve problems that require coordination across multiple product areas Mentorship & Team Development - Mentor and coach Senior and mid-level designers, helping them grow their skills and advance their careers - Lead design critiques that elevate team output and foster a culture of continuous improvement - Model design excellence in both craft execution and collaborative practices - Share knowledge through documentation, workshops, and presentations that build design capability across the organization - Help shape hiring and team-building strategies by participating in candidate interviews and assessments - Contribute to the evolution of design processes, tools, and best practices Design Operations & Process - Establish and refine design processes that enable teams to deliver high-quality work efficiently - Identify opportunities to improve design team productivity and effectiveness - Contribute to design operations initiatives including workflows, tooling, and collaboration models - Help define success metrics and measurement frameworks for design initiatives - Partner with leadership to diagnose and solve process or organizational challenges WHAT YOU'LL BRING: - 8+ years of product design experience with a strong portfolio demonstrating complex B2B/SaaS product design and measurable business impact - 3+ years of experience leading large-scale, multi-team design initiatives in fast-paced environments - Proven track record of designing products for non-technical users and complex enterprise software - Experience designing for AI-powered features or data-driven product experiences - Demonstrated success working in high-growth companies with evolving product portfolios - Expert-level proficiency in user-centered design processes and human-computer interaction principles - Strong foundation in Jobs-to-be-Done methodology and user research practices - Deep experience with service design methodologies, including customer journey mapping and service blueprinting - Mastery of modern design tools (Figma preferred) and design thinking methodologies - Experience building and contributing to design systems at scale - Strong understanding of accessibility standards and inclusive design practices - Exceptional ability to influence and build consensus across senior stakeholders and cross-functional teams - Outstanding communication and presentation skills with ability to articulate complex design rationale to technical and non-technical audiences - Proven ability to mentor designers and elevate team capabilities through coaching and feedback - Strong strategic thinking combined with hands-on execution skills - Demonstrated ability to manage ambiguity and drive clarity in undefined problem spaces - Experience translating business objectives and technical constraints into elegant design solutions - Bachelor's degree in Design, HCI, or related field, or equivalent professional experience - Portfolio that showcases design process, problem-solving approach, and measurable outcomes - Demonstrated commitment to continuous learning and staying current with emerging design trends and technologies - Experience in SaaS industry, particularly B2B enterprise software - Background in service industry workflows, field service management, or fintech products - Experience working in companies with complex acquisition integrations and multi-product portfolios - Previous work designing for mobile platforms and cross-device experiences - Experience establishing design operations practices or leading design system initiatives - Knowledge of agile and lean product development methodologies - Experience presenting at design conferences or contributing to the design community - Understanding of technical constraints and development processes to collaborate effectively with engineering teams

Product Designer Job Description Our client, a large eCommerce marketplace, is seeking a Senior Product Designer to join their Seller Experience team, focused on building and scaling local commerce experiences. This role is heavily UI- and prototyping-focused, centered on bringing new product concepts to life through rapid iteration and high-quality execution. The ideal candidate is a strong visual designer and prototyper who thrives in ambiguous, fast-moving environments and is comfortable working on evolving product experiences. This is a remote, full-time contract role (through November 2026) with a preference for candidates based in the U.S. (Eastern or Central time zones to support collaboration with EU-based teams). - Hourly pay range is $65-70/hour. Responsibilities: - Execute high-quality UI design and rapid prototyping for new and evolving product experiences across local marketplace features. - Design and iterate on end-to-end user flows, connecting buyer and seller interactions across discovery, engagement, and transaction touchpoints. - Bring new interaction models to life through clickable prototypes, exploring net-new UI patterns and experiences (e.g., maps, proximity-based browsing, dynamic interfaces). - Collaborate closely with Product, Engineering, and Design teams to translate concepts into scalable, production-ready solutions. - Iterate quickly based on feedback, testing ideas and refining designs in a fast-paced, experimental environment. - Contribute to the evolution of design systems by leveraging existing components and introducing new patterns where needed. - Communicate design thinking clearly through visuals, prototypes, and presentations to cross-functional stakeholders. - Support the expansion of a multi-year product initiative focused on local commerce, including pickup, delivery, and proximity-based experiences. Required Qualifications: - 5+ years of experience in product design, with a strong emphasis on UI design and prototyping. - Proven ability to execute quickly and bring ideas to life through high-fidelity prototypes and interaction design. - Strong visual design skills, including layout, typography, and interaction patterns. - Experience working on consumer-facing digital products, particularly in marketplace or commerce environments. - Ability to work effectively in ambiguous, evolving product environments with shifting priorities. - Expertise in Figma and prototyping tools across mobile and web platforms. - Strong collaboration and communication skills, with experience working cross-functionally with product managers and engineers. Preferred Qualifications: - Experience working on products involving maps, location-based services, delivery, or real-world interactions (e.g., rideshare, food delivery, marketplace platforms). - Background in eCommerce, including checkout or purchase flows. - Experience working in fast-paced, high-growth product environments. Portfolio Requirements (Critical): - Strong portfolio showcasing real product work with a focus on UI execution and interaction design. - Demonstrated examples of working prototypes, micro-interactions, and visual design craft. - Emphasis on shipped work and execution rather than research-heavy case studies or academic UX frameworks. If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit, and commuter benefits to our employees, including freelancers—which sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook and LinkedIn. Opportunity Awaits. #LI-GZ1 Job Snapshot EMPLOYEE TYPE: Contract WORKPLACE: Remote