• Develop and evaluate the team's performance; • Train and technically upskill the team; • Analyze the prospecting funnel, identify gaps, and implement improvements; • Monitor and report pre-sales metrics; • Mentor the team through results analysis, activity review, professional development, and technical support; • Cascade and communicate strategic information to the team and monitor goals; • Identify operational improvement opportunities; • Request resolution of team-specific issues from the responsible stakeholders; • Interact with and maintain relationships with partner departments; • Experience with commercial intelligence tools.

• Identificar e prospectar novos clientes • Acompanhar o desenvolvimento quantitativo/qualitativo da carteira • Propor e acompanhar soluções para situações de risco • Identificar novos produtos lançados pela concorrência • Identificar novas oportunidades de negócios no **segmento Middle.**

• Own Comms: Responsible for all aspects of PR & Communications, including consumer, industry, policy, investor and internal • Define our narrative: Own and evolve a cohesive narrative framework, embedding it across SeatGeek and amplifying it externally to shape industry perception • Grow fan differentiation: Partner closely with brand, creative & product marketing to drive differentiation with fans in who we are, what we deliver and why we should be their favorite • Elevate brand relevance: Position SeatGeek and our executives as leading industry thought leaders in the live events and technology space • Scale with impact: Balance human authenticity with AI-enabled efficiency to cover a wide remit of external and internal comms. Responsible for balancing the size of the in-house team, external agencies and/or operating tools • Be an exec partner: You’ll work across our executive team to make Comms a multiplier across all facets of our business. You will be a trusted stakeholder with a seat at the table for strategic, high-impact moments • Empower, coach & operate: You’ll lead our Comms team, helping both comms generalists and senior internal comms team members grow & succeed. You’ll set up ways of operating, KPIs, tools and structure that make the team high impact

• Develop, implement, and manage effective public relations strategies to strengthen the company's brand and public image. • Build and maintain strong relationships with key media outlets, journalists, and influencers. • Serve as a spokesperson and coordinate media interviews and press conferences. • Create compelling press releases, media kits, and other PR materials. • Monitor media coverage and analyze PR campaign effectiveness, adjusting strategies as needed. • Collaborate with marketing, communications, and leadership teams to ensure aligned messaging across channels. • Manage crisis communications and develop plans to mitigate potential risks. • Lead and mentor junior PR staff, fostering a collaborative and high-performing team environment.