Title: Senior Business Analyst - Business Case Development Reference number req50658 Occupation Analysts Work type Full-Time Location Sydney City Salary Information $129,464 - $142,665 Job Description: Senior Business Analyst Grade: 9/10 Salary range: $129,464 - $142,665 + superannuation and leave loading Duration: Temporary 12-month opportunity, full-time Location: Hybrid with an in-office requirement in Sydney, McKell. This may be subject to change in line with DCS workplace policies This role sits within the Strategy and Business Case team within the Strategy, Commercial and Risk Division. About the team The Strategy & Business Case team creates and executes strategies, assesses market trends, secures funding and drives innovation to help shape Telco's future and ensure its long-term success. The primary purpose of this role is to develop financial models and conduct analysis to support delivery of the Public Safety Mobile Broadband (PSMB) Business Case and other key strategic initiatives. Your responsibilities will include; - Develop financial and business case modelling, cost and benefit analysis and provide analytical solutions for projects including Return on Investment (ROI), Net Present Value (NPA) and Cost-benefit Analysis (CBA) - Analyse and interpret data to draw meaningful insights and drive assumptions to support informed decision making - Liaise with subject matter experts and stakeholders to identify opportunities offering insights, validating assumptions, and influencing outcomes - Support the decision-making processes, using outstanding technical and commercial skills on strategic projects - Utilise communication skills to present outcomes and make recommendations - Support the development and delivery of business cases and proposals. For more information on the role and its accountabilities, click here to view the role description. To be successful in this role you will have: - Proven analytical and financial modelling capabilities, with the ability to interrogate large datasets in a commercial and/or public sector contexts to generate actionable insights for diverse stakeholders - Excellent written and verbal communication skills, with a strong ability to engage stakeholders and translate complex information into clear, compelling narratives - Demonstrated capability to combine rigorous analysis with persuasive storytelling to develop impactful business cases - Attention to detail, and the ability to work independently and manage competing deadlines in a dynamic environment - Tertiary qualifications in the field of finance/accounting/business or equivalent (essential) and CA or CPA accreditation (desirable). A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements. About NSW Telco Authority NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders. We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters. NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services. We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe. NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements. We're proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability. We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We're also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector. For more information, go to NSW Telco Authority Salary Grade 9/10, with the base salary for this role starting at $129464 base plus superannuation Click Here to access the Role Description. For enquiries relating to recruitment please contact Fiona Glover. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process Application contact details If you have questions or would like to learn more about this role, please reach out to the contact below: Contac tFiona Glover

• Conduct current state (“as-is”) analysis to understand existing business processes, systems, and constraints • Define and document future state (“to-be”) processes using appropriate tools and methodologies • Gather and document business, functional, and non-functional requirements, including use cases and user stories • Facilitate requirements-gathering sessions, including meetings, workshops, and JAD sessions • Develop business context diagrams, process flows, and data flow diagrams to validate requirements • Collaborate with stakeholders to define and refine project requirements • Identify and assess the business impact of system and application changes • Ensure traceability between requirements, design, and testing activities • Work closely with development, QA, and project teams to support successful delivery • Ensure adherence to enterprise standards for requirements documentation and processes

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Acts as a liaison between the Technology development group and business units for the development and implementation of new systems and enhancement of existing systems. Evaluates new applications and identifies systems requirements. Evaluates new IT developments and evolving business requirements and recommends appropriate systems alternatives and/or enhancements to current systems. Prepares communications and makes presentations on system enhancements and/or alternatives. What you will do · Ensures the successful implementation of business analysis solutions, including leading and managing technology projects, and planning, coordinating, and executing the successful implementation of technology solutions. · Assesses the feasibility and potential impact of adopting new business analysis advances and makes recommendations for their implementation. · Conducts reviews, tests, and evaluations to ensure that technology solutions meet the defined quality standards. · Collaborates with stakeholders and technology teams to foster strong relationships, ensuring that their needs and expectations are effectively addressed. · Liaises with cross-functional teams, under minimal supervision, to gather and document business requirements, translate them into technical specifications, and provide recommendations for technology solutions. · Determines whether vendor deliverables align with business requirements and adhere to quality standards. · Establishes a culture of continuous improvement by identifying opportunities for enhancing efficiency, streamlining processes, and implementing industry best practices. Required Qualifications - Previous experience in Health Care insurance industry - Knowledge of Health care systems and data - Strong analytical skills - Ability to work effectively with software engineering team to develop new capabilities and troubleshoot production issues - Knowledge of the scaled agile development methodology - Ability to translate business requirements into functional design specifications - Strong organizational and communication skills. Education College Degree or equivalent work experience required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $66,330.00 - $145,860.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 04/29/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Scheduled Hours 40 Position Summary This position is responsible for coordinating and performing professional billing activities such as notify, consent, and good faith estimates in Epic in accordance with the requirements of the No Surprise Billing Act (NSBA). This position will utilize Epic tools, such as WQs, reports, and modules/applications to complete these activities for self-pay services, uninsured patients, and patients with non-contracted plans in specific settings. Additionally, this position will process applicable pre-service payments and may assist in coordinating and performing the out of network authorization and single case agreement processes for patients with non-contracted plans. Job Description Primary Duties & Responsibilities: - Work Epic WQs and reports containing scheduled services to identify and verify non-contracted coverage assignment, uninsured and self pay services. Responsible for completing the good faith estimate process in Epic for scheduled self pay services, uninsured patients and patients with non-contracted plans in specific settings. - Communicate with patients and process payments prior to service date. - Work with division, clinical and scheduling teams on the Epic referral triage process. Engage with pre-arrival, pre-certification and WUPN staff to secure out of network authorizations and single case agreements. If either cannot be obtained, then this position ensures the services are canceled. - Routinely interact with physicians, clinical staff, department and division administrators and personnel. Serve as the liaison for the department, division, patients and affiliated hospital systems to coordinate notify, consent, signature, good faith estimate, estimate delivery, OON authorization and single case agreement when applicable. - Other duties as assigned. Working Conditions: Job Location/Working Conditions: - Normal office environment. Physical Effort: - Typically sitting at desk or table. - Repetitive wrist, hand or finger movement (PC Typing) Equipment: - Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications/Professional Licenses: No specific certification/professional license is required for this position. Work Experience: Billing Or Insurance (5 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: College Or Business School (2 Years) Skills: Communication, Computer Literacy, Confidential Data Handling, Medical Terminology, Office Equipment, Payment Collections, Telephone System Grade C08-H Salary Range $20.57 - $30.84 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal - Up to 22 days of vacation, 10 recognized holidays, and sick time. - Competitive health insurance packages with priority appointments and lower copays/coinsurance. - Take advantage of our free Metro transit U-Pass for eligible employees. - WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness - Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family - We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. - WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.