• Identify, evaluate, and improve critical user journeys • Make quantitative and qualitative-informed design decisions • Communicate the rationale and approach for your design work • Collaborate with Product, Data, Research, Engineering, and other teams • Align design decisions with business goals while crafting user experiences • Distill complex problems into discrete components with actionable solutions • Maintain, guide, and push the boundaries of our design system • Prototype and test interactions and user experiences

Life at Plume At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale. We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data. With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day. Role Description: At Plume, we are building a suite of smart home services with delightful end-to-end user experiences. The humble and super talented team of designers at Plume sweat over making technology accessible, friendly, and delightful. Along the way, we ensure that working at Plume is a satisfying, memorable and learning experience for all. The Senior Product Designer role requires you to employ a diverse set of techniques to discover, define and address latent user needs across the whole spectrum of the Plume customer journey. Responsibilities: - Shape the end-to-end experience of our consumer mobile app — from early concept and user flows through pixel-perfect, production-ready assets handed off to engineering - Drive native app design across iOS and Android, applying platform-specific conventions (Human Interface Guidelines, Material Design) while maintaining a cohesive cross-platform product identity - Co-own and evolve our design system. Build and maintain reusable component libraries, tokens, and documentation that scale with the product - Lead user research and usability testing initiatives to validate design hypotheses, uncover pain points, and inform product direction with real user insight - Champion accessibility throughout the design process, ensuring our product meets or exceeds WCAG standards and feels inclusive to all users - Partner closely with product managers, engineers, and other designers to align design strategy with product goals and ship experiences on time and on spec - Prototype click-through experiences in Figma or ProtoPie to communicate and validate ideas quickly across varying levels of fidelity - Continue to build on you existing AI experience with the mindset of always looking for new areas of automation and efficiency. The role of the designer is changing but the need for our expertise and skill sets has never been greater. Qualifications: - 10+ years of experience of product design in SaaS platforms and specifically in B2B applications and services. Designing for high quality web enterprise reporting and analytics products - Excellent communicator — both within our design team, and with external stakeholders - Curious, self-motivated, and collaborative. - Believe in shipping on-time, on-spec. - Great sense of aesthetic - visually current and forward-looking. - People and work that inspires you, come from all walks of life, not just the field of design. You are able to clearly articulate why they are inspirational to you. - Experience with major design frameworks such as design thinking. - Required expertise in Figma and experience with Confluence and Jira. - Required: link to the online portfolio of your prior work. We are unable to offer sponsorship at this time. Total Compensation package would include: anticipated base compensation range of $128,525.00 - $155,000.00 + bonus + equity + benefits. Benefits include: a 401k plan and a company match, basic life insurance plus unparalleled health, dental, vision and other benefits and perks. Please see here for more details. An employee’s base salary and its position within the range may depend on a number of factors including job related knowledge, education, skills, experience and other business related considerations. Published ranges are provided in good faith at the time of posting. #RemoteWork #LI-Remote #WorkFromHome #RemoteJob #WFH About Plume As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM. Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture. Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.

• Проєктувати повний user experience — від онбордингу й першої симуляції до системи прогресу, нагород і повернення після перерви; • Створювати вайрфрейми, інтерактивні прототипи та фінальні макети у Figma для iOS (з урахуванням платформних гайдлайнів); • Проєктувати систему гейміфікації: XP, стріки, рівні, досягнення, челенджі — і мікроанімації, які роблять досвід захопливим; • Застосовувати поведінкову психологію: петлі залученості, варіативні нагороди, loss aversion, social proof — балансуючи між «весело» та «корисно»; • Будувати й підтримувати масштабовану дизайн-систему: токени, компоненти, іконки, типографіка, колірна палітра; • Проєктувати інтерфейси з динамічним AI-контентом: розмовні UI-патерни, адаптивні пояснення, стани завантаження, fallback-сценарії; • Проводити UX-дослідження та юзабіліті-тести, аналізувати продуктові метрики і переводити дані в дизайн-гіпотези.

About the team and the role Join our global team of software engineers, developers, product managers, designers, and data analysts to help us achieve our social mission: making millions of people’s opinions heard for the benefit of our local, national, and international communities. As a Senior Product Designer, reporting to our Product Design Team Lead based in London, you’ll be responsible for creating innovative, intuitive, accessible, and engaging experiences focused on our data experience platform, Crunch. Crunch is the core technology for our syndicated data products, custom research, and first-party research hub. Your work will involve researching, conceptualising ideas, and designing and testing user flows, wireframes and interfaces. Understanding diversity of opinion requires diversity of background and the diversity of our biggest asset, our people, helps ensure the voices of our global panel is truly representative. What You’ll Do - Articulate your own design strategy and decisions to stakeholders at all levels, aligning work to strategic key results. - Collaborate with Product, Engineering, Commercial, and the larger Design group to ensure consistency, usability, and feasibility. - Contribute to the design process in all stages of the product development lifecycle. - Maintain and evolve the Data Experience Platform design system in sync with the other Platform teams. - Monitor performance/usage data and other key measures, enabling you and your team to uncover opportunity areas and measure the impact of the team’s work. - Design and conduct user interviews and usability testing sessions. - Leverage quantitative and qualitative sources to understand how our customers use our tools, where opportunities lie, and to measure the impact of solutions. - You’ll bring your curiosity and a fearless approach to building, testing, and delivering world-class data product experiences. Key Skills & Experience - 5+ years in Product Design role with a portfolio of shipped products. - Proven experience designing data products, dashboards, or analytics interfaces. - Experience with design systems creation and maintenance. - Strong foundation in typography, iconography, and colour theory. - Experience building design research plans and conducting user research. - Advanced proficiency in Figma and modern design/prototyping tools. - Strong knowledge of accessibility standards. - Excellent English, written and verbal. Preferred Qualifications - Background in Agile/Scrum development environments. - Experience with A/B testing and experimentation. - Experience with data visualization tools. - Familiarity with analytics platforms. Please ensure your CV includes a link to your portfolio when applying. #LI-AN1 Why join YouGov? Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities. Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do. Life at YouGov We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do. We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work. Equal Opportunity Employer As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need. Data Privacy To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy