Role Summary The Revenue Systems Lead is responsible for supporting the design, implementation, and continuous improvement of Salesforce and related revenue systems. This role partners closely with Revenue Operations leadership to translate business priorities into scalable system solutions and ensure efficient execution. This is a hands-on role requiring both strong Salesforce experience and the ability to execute quickly and pragmatically. The ideal candidate is an operator who can bring structure to ideas, move efficiently, and implement solutions without unnecessary process overhead. Key Responsibilities System Design and Execution Support - Partner with RevOps leadership to translate business requirements into system solutions - Contribute to Salesforce architecture decisions, including object structure, data model, and automation approach - Identify opportunities to simplify and streamline existing processes and automations Execution and Delivery - Build and implement solutions within Salesforce, including flows, validation rules, and light Apex where appropriate - Partner with or directly execute development work depending on complexity and team capacity - Support rapid iteration on system improvements, including same-day fixes and lightweight QA where appropriate - Prioritize practical, high-impact solutions over unnecessary complexity Project Support - Support major system initiatives, including data model changes, integrations, and CRM migrations - Assist with requirements gathering, solution design, testing, and rollout execution - Ensure projects move forward efficiently and align with defined priorities Data and Reporting Support - Partner with analytics resources to ensure data is structured appropriately for reporting - Support data validation efforts during system changes, migrations, and integrations Best Practices and Process Improvement - Apply Salesforce best practices while maintaining speed and flexibility - Support documentation and QA efforts appropriate to the level of change Collaboration - Work closely with RevOps leadership on prioritization and system direction - Partner with admin, coordinator, and development resources to ensure smooth execution - Provide input and guidance on system improvements and technical considerations Qualifications Required - Strong Salesforce experience, including configuration, data modeling, and automation - Experience supporting integrations (APIs, middleware, or external systems) - Strong problem-solving and business analysis skills - Ability to operate independently while partnering closely with leadership - Proven ability to balance speed and quality in execution Preferred - Experience supporting CRM migrations or M&A integrations - Light development experience (Apex, complex flows, or similar) - Background in high-growth or fast-paced environments Success Criteria - System improvements are delivered quickly and effectively - Salesforce remains clean, scalable, and aligned with business needs - Projects progress efficiently with minimal bottlenecks - Development resources are leveraged effectively - The revenue organization experiences faster execution and fewer system issues Compensation Target salary range: $120,000–$140,000, commensurate with experience Diversity & Inclusion at Lumistry Lumistry is an equal opportunity employer dedicated to an inclusive workplace. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, pregnancy, or any other characteristic protected by law. This commitment applies to all aspects of employment, from recruiting and hiring to compensation and promotion. Our decisions are based solely on qualifications, merit, and current business needs. Accessibility We provide reasonable accommodations for qualified individuals with disabilities during the application and interview process. If you require assistance, please don't hesitate to reach out.

About Our Company: At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence, overcoming revenue cycle challenges and improving reimbursements for patient care. Our clients include physician groups, hospitals, pharmacies, and dental groups. We're looking for experienced associates and partners with expertise in areas that align with our clients' needs. We value individuals who are passionate about helping others, solving challenges, and improving patient care while maximizing revenue. Diversity and inclusivity are central to our values, fostering a workplace where everyone feels valued and heard. A 2025 Great Place to Work® In 2025, Infinx was certified as a Great Place to Work® in both the U.S. and India, underscoring our commitment to fostering a high-trust, high-performance workplace culture. This marks the fourth consecutive year that Infinx India has achieved certification and the first time the company has earned recognition in the U.S. Summary Description The Revenue Cycle Engagement Leader is a hands-on, deeply engaged operator who owns the success of their client engagements end-to-end. This is not a role for someone who views leadership as delegating tasks and monitoring status reports. We are looking for a leader who lives inside the work–who reads the data daily, anticipates problems before they surface on a client call, and drives solutions with urgency, precision, and grace. The ideal candidate combines elite analytical capability with deep Acute Care & Ambulatory (Technical & Professional Claims) Revenue Cycle expertise and the executive presence to stand in front of demanding client stakeholders and answer any question put to them. They remain composed and solution-oriented under pressure, absorb difficult client feedback without losing momentum, and consistently convert challenges into measurable results. They lead from the front–inspiring their team, modeling the standard, and holding the line on performance every day. This role reports directly to the Vice President of Acute Care Services. As a member of the Infinx Management Team, the Engagement Leader owns the daily operational health of their assigned clients and leads weekly executive-level meetings with client stakeholders, delivering credible status updates, escalating risks proactively, and presenting a clear, data-driven view of performance, root causes, and forward plans. Location: Remote Job Responsibilities - Own the full operational relationship for assigned clients–performance, communication, issue resolution, and strategic direction - Lead and inspire a team of coders, billers, collectors, and payment posters, driving daily accountability and measurable performance improvement - Manage AR and denials to consistently meet or exceed contractual SLAs, intervening personally when trends move in the wrong direction - Proactively monitor daily workflow, productivity, and quality metrics; identify deviations early and implement corrective action immediately–before they become client-visible issues - Design, refine, and execute client-specific processes and workflows that scale with volume and hold up under audit - Build and deliver executive-level reporting and dashboards that tell a clear story: what is happening, why, and what is being done about it - Lead weekly client executive meetings with formal agendas, polished presentations, and the analytical depth to answer any question asked–including unfriendly ones - Develop ad-hoc analyses and presentations that respond to client questions accurately, professionally, and on short timelines - Partner with internal teams, such as operations, technology, product, and client success, to remove barriers and accelerate solutions - Represent Infinx on corporate projects and initiatives that extend beyond the assigned book of business - Support new client expansion, implementation, and go-live activity - Mentor, coach, and develop team members; manage performance directly and constructively - Maintain full compliance with HIPAA and all client confidentiality obligations - Do what it takes to deliver–including non-standard hours when the situation requires it - Other duties as assigned Core Competencies - Hands-on ownership: Treats every client engagement as their own business. Is not satisfied reading dashboards but reviews work queues, listens to calls, opens accounts, and verifies that what is being reported matches what is actually happening. - Anticipatory problem-solving: Spots leading indicators of trouble–shifts in denial rates, aging buckets, payer behavior, staffing productivity–and acts on them before they escalate. Does no wait for a client to raise an issue to address it. - Deep domain expertise: Commands a working knowledge of acute care hospital revenue cycle operations: AR follow-up, denial management, charge capture, payment posting, credit balance resolution, underpayment recovery, and the end-to-end lifecycle of a claim across both facility and professional billing. - Payer fluency: Expert-level understanding of Medicare IPPS and OPPS, Medicaid, Tricare, VA, and commercial payer behavior, including contract interpretation, appeal pathways, and reimbursement methodology (DRG, APC, EAPG, fee schedules, etc.) - Analytical rigor: Uses revenue cycle data to drive decisions, not to decorate slides. Comfortable building, interrogating, and defending models, pivot analyses, and trend work. Can explain every number on every slide and trace it back to its source. - Executive presence under pressure: Presents with clarity and confidence to demanding C-suite and VP-level client stakeholders. Handles pointed, skeptical, or harsh questioning without defensiveness. Stays composed, solution-oriented, and credible. - Strategic thinking: Understands the correlation between staffing, productivity, net cash collected, avoidable write-offs, and the client's bottom line. Makes resource and prioritization decisions with that full picture in view. - Process discipline: Creates, reviews, updates, and implements process improvements that reduce avoidable write-offs and measurably lift performance. Holds team members accountable through clearly defined standards and expectations. - Communication and de-escalation: Communicates flawlessly in writing and verbally. De-escalates client, team, and peer conflict with professionalism. Delivers difficult messages directly while preserving the relationship. - Adaptability: Adjusts to shifts in direction, priority, or scope and executes through change without losing momentum. - Team leadership: Inspires and develops remote staff in a high-volume, high contact environment. Drives performance without burning people out. Job Requirements: - Bachelor's degree from an accredited college or university preferred - 5-7 years of experience managing back-end revenue cycle teams in a hospital directly or through healthcare outsourcing environment as well as professional claims - Certified Revenue Cycle Representative (CRCR) or equivalent industry certification preferred - Lean Six Sigma training and prior continuous improvement experience preferred - Prior P&L or client-account ownership experience preferred - Experience presenting to hospital CFOs, VPs of Revenue Cycle, or equivalent executive stakeholders preferred - Demonstrated hands-on leadership of client engagments–not purely supervisory or administrative oversight - Deep working knowledge of acute care EHR systems, including Epic, Cerner, Meditech, and CPSI - Strong analytics and data-driven decision-making skills - Proficiency with Excel at an advanced level (pivots, lookups, complex formulas, structured analysis) - Expert-level PowerPoint and executive presentation skills–formal agendas and polished decks are the default for every client meeting - Proved track record of identifying cashflow risks early and executing corrective plans that produced measurable results - Experience leading and developing remote teams in a contact-center-style production environment - Outstanding organization and time management; able to run multiple client engagements and AR portfolios simultaneously without dropping detail - Willingness to work beyond standard hours when client situations require it Company Benefits and Perks: Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization. - Access to a 401(k) Retirement Savings Plan. - Comprehensive Medical, Dental, and Vision Coverage. - Paid Time Off. - Paid Holidays. - Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services. If you are a dedicated and experienced Revenue Cycle Engagement Leader ready to contribute to our mission and be part of our diverse and inclusive community, we invite you to apply and join our team at Infinx.

Our Mission: 6sense's mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their full potential. Our People: People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. We want 6sense to be the best chapter of your career. About the Role We are looking for a Director of Revenue Operations to lead strategy and execution for our Professional Services and Partnerships field organizations. This role sits at the center of our go-to-market engine, ensuring these teams are optimized to drive revenue growth, deal velocity, and customer outcomes. Professional Services operates as an attach/support motion, tightly integrated into the sales cycle to accelerate time-to-value and improve win rates—not as a standalone revenue center. Partnerships span a diverse ecosystem, including Systems Integrators (SIs), resellers, and technology alliances, and play a critical role in expanding reach, accelerating pipeline, and increasing deal size. You will act as a thought partner to Services and Partner leadership, building the systems, insights, and processes that enable scalable growth across deal support, partner co-sell motions, and ecosystem-driven revenue. What You’ll Own Business Partnership & Strategy - Serve as the primary RevOps partner to Professional Services and Partnerships leadership - Define and operationalize strategies to: - Maximize services attach rates and influence on deal velocity and win rates - Scale partner-sourced and partner-influenced pipeline and revenue - Support annual planning, capacity modeling, and coverage design: - Services capacity aligned to sales demand (pre-sales + delivery support) - Partner coverage across SIs, resellers, and tech alliances - Drive operating rhythms (QBRs, forecasting cadences, pipeline reviews) Forecasting, Pipeline & Performance Management - Establish forecasting frameworks for: - Services demand (attach rate, capacity alignment, backlog) - Partner contribution (sourced, influenced, and co-sell pipeline) - Build visibility into key metrics, including: - Services: attach rate, time-to-start, delivery impact on deal cycles - Partnerships: partner-sourced pipeline, influenced revenue, partner productivity by type (SI, reseller, tech) - Develop standardized dashboards to drive accountability and transparency Process Design & GTM Alignment - Design and optimize workflows across: - Sales Services integration (scoping, packaging, positioning in deals) - Partner lifecycle management (recruit → enable → co-sell → measure) - Ensure Services is embedded early in the sales cycle to increase win rates and reduce implementation friction - Standardize partner engagement models across: - SIs (implementation and strategic co-sell) - Resellers/channel partners (distribution and pipeline generation) Technology alliances (joint value props and integrations) - Remove friction to improve speed, predictability, and customer experience Systems & Data Infrastructure - Own systems strategy supporting Services and Partnerships: - Salesforce (CRM and attribution) - PSA tools (for services capacity and delivery visibility) - PRM systems (partner management and engagement tracking) - Define and enforce clean attribution models for partner-sourced and influenced revenue - Enable visibility into services impact on deal outcomes (win rate, cycle time, expansion) Compensation & Incentives - Design and manage incentive structures for: - Services teams focused on attach, deal support effectiveness, and delivery outcomes - Partnerships teams across SIs, resellers, and tech alliances, aligned to sourced and influenced revenue - Align incentives to reinforce co-sell behavior and cross-functional collaboration Partner & Services Economics - Establish frameworks for: - Services packaging and positioning to support deal acceleration (not revenue maximization) - Partner tiering, incentives, and ROI measurement across different partner types - Partner with Finance to ensure strong unit economics and efficient leverage of services and partner channels What Success Looks Like - High and consistent services attach rates across new business deals - Measurable improvement in win rates and sales cycle times driven by Services involvement - Scaled and predictable partner-sourced and influenced pipeline - Clear performance segmentation across SIs, resellers, and tech alliances - Seamless integration across Sales, Services, and Partnerships in the GTM motion - Strong executive visibility into ecosystem-driven revenue performance What You Bring: - 8–12+ years in Revenue Operations, Sales Operations, or GTM Strategy - Direct experience supporting: - Services as an attach/support function within a SaaS or tech business - Complex partner ecosystems (SIs, resellers, and/or tech alliances) - Strong understanding of: - Deal-based services models (scoping, attach, delivery alignment) - Partner motions (co-sell, channel, alliances, attribution complexity) - Experience with Salesforce, PSA, PRM, and BI tools - Proven ability to drive cross-functional alignment across Sales, Services, CS, and Partnerships - Strong analytical and executive communication skills Why This Role Matters Services and Partnerships are force multipliers for the GTM engine—but only when tightly integrated into how deals are sourced, sold, and delivered. This role ensures both functions are deliberate, measurable, and scaled contributors to revenue, not siloed or reactive participants. Base Salary Range: $157,500.00 - $231,000.00. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense’s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote Notice of Collection and Use of Personal Information for California Residents: California Recruitment Privacy Notice and Policy Our Benefits: Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices. We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds. Equal Opportunity Employer: 6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobs@6sense.com. We are aware of recruiting impersonation attempts that are not affiliated with 6sense in any way. All email communications from 6sense will originate from the @6sense.com domain. We will not initially contact you via text message and will never request payments. If you are uncertain whether you have been contacted by an official 6sense employee, reach out to jobs@6sense.com

• Consulting our clients (all VC/PE-backed B2B SaaS and tech scaleups) on executing their GTM strategy from strategic design to full process implementation in GTM tools • Actively managing and communicating with key project stakeholders — operational GTM leaders (Head of Marketing up to CRO) — and maintaining communication with them • Analyzing customer data, producing reports on marketing and sales performance, and deriving operational and strategic actions • Owning the implementation of key RevOps processes in CRMs and other go-to-market tools (sales funnel design, marketing attribution, customer renewal management) • Finding innovative ways to leverage AI and process automation to drive further revenue efficiency and growth for our clients • Collaborating with a team of RevOps consultants from junior to senior levels to share ideas and knowledge that make client projects successful