Role Description We are seeking an experienced and motivated Personal Injury Trainer / Supervisor to join our growing team. In this role, you will be responsible for training, coaching, and overseeing a team of intake specialists and case managers handling personal injury matters. This is a key leadership position focused on improving team performance, ensuring quality client interactions, and maintaining operational efficiency. Key Responsibilities: - Train new hires on personal injury processes, case intake procedures, and client communication standards - Develop and implement training materials, scripts, and performance guidelines - Monitor team performance, calls, and case handling to ensure quality and compliance - Provide ongoing coaching, feedback, and performance evaluations - Identify areas for improvement and implement strategies to increase productivity and conversion rates - Work closely with management to refine processes and optimize team efficiency - Assist in onboarding and continuous development of team members Qualifications - 2+ years of experience in personal injury (intake, case management, or legal support) - Previous experience in training, coaching, or supervising a team - Strong understanding of personal injury workflows and client intake processes - Excellent communication and leadership skills - Ability to manage and motivate a remote team - Highly organized with strong attention to detail - Comfortable working in a fast-paced, performance-driven environment Requirements - Experience working with U.S.-based law firms (preferred) - Bilingual (Spanish preferred) - Familiarity with CRM/case management systems Benefits - Fully remote position - Competitive compensation based on experience - Opportunity for growth within a rapidly expanding organization - Collaborative and supportive team environment

Role Description As a seminar and workshop facilitator you will be responsible for delivering in-person and virtual training sessions to TELUS Health corporate clients. You will also actively manage the learning environment and share your subject matter expertise and experience with client participants. - Topics include change management, stress management, resiliency, respect, professionalism and difficult behaviors (material is already prepared): - Seminars: One hour awareness building sessions. - Workshops: Half- and full- day interactive, skill-building sessions most often focused on changing workplace behavior. Qualifications - You hold a postgraduate degree in adult education, psychology, industrial relations, organizational behavior or human resource management or equivalent experience. - You have a minimum of 5 years experience in delivering instructor–led training in an applied workplace setting. - You have practical experience delivering skill-based training to adult learners in a variety of workplace settings. - You demonstrate superior communication, presentation and group facilitation skills. - You have the ability to adapt instructional materials and strategies to accommodate individual and group differences, as well as special needs of learners. Benefits - We offer accommodation for applicants with disabilities, as required, during the recruitment process. Company Description We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. - TELUS is proud to foster an inclusive culture that embraces diversity. - We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

Role Description The Flight Operations Training Coordinator is responsible for supporting, administering, and maintaining all aspects of Clay Lacy Aviation’s Flight Operations training programs. This role interfaces with contract training providers, internal stakeholders, and business partners to ensure the effective delivery and compliance of all training activities. The Training Coordinator provides direct administrative assistance to the Director of Training and ensures that all training operations comply with applicable federal regulations. This position plays a key role in promoting Clay Lacy Aviation’s mission, vision, and values by fostering a collaborative team environment that enhances safety, service, and value for our customers and employees. Location: Van Nuys, CA (Remote) Schedule: Full-Time; Days and hours of work vary depending on reporting demands. Compensation: $34.00 - $38.00 per hour; Eligible for comprehensive CLA benefits. Primary Responsibilities - Run crew due/expiring reports to identify required training and schedule accordingly. - Respond and handle all pilot, cabin attendant and maintenance training requests in a timely manner. - Coordinate and schedule all pilot training for assigned accounts. - Proactively schedule International Procedures, CPDLC, ADS‑B, and other required training—including new‑hire requirements. - Proactively schedule all Company Recurrent and Emergency Drills training events. - Manage and process training cancellations to ensure compliance with 30‑day cancellation policies. - Monitor employee separations and promptly cancel training events with centers as needed. - Communicate changes to new and existing training events with the Operations Resource Manager to ensure crew and aircraft calendars in Avianis remain accurate. Additional Responsibilities - Ensure training is scheduled for all crew members for current and upcoming year. - Support audits, Smartsheet improvements, and special projects. - Process training center billing requests. Collaboration & Cross-Functional Support - Work with Aircraft Managers to prioritize and schedule training. - Maintain accurate schedules and availability for assigned ACMs. - Partner with Flight Operations Leadership, the Safety Department and HR to ensure regulatory compliance. - Identify process improvements and efficiency opportunities. - Manage third‑party vendor relationships. - Provide timely and accurate crew‑related data to internal departments. Qualifications - Strong written and verbal communication skills with a professional and service‑focused approach. - Proactive, collaborative approach to problem‑solving with a focus on solutions and continuous improvement. - Advanced proficiency in the Microsoft Office Suite (Excel, Outlook, Word, Teams). - Strong instructional and facilitation skills with the ability to effectively engage groups in training environments. - Ability to interact professionally with employees at all levels of the organization. - Demonstrated ability to manage multiple projects simultaneously with time‑sensitive deadlines. - Excellent organizational skills with the ability to prioritize competing tasks effectively. - High attention to detail and accuracy in scheduling, documentation, and recordkeeping. - Ability to work both independently and collaboratively in a fast‑paced, dynamic operational environment. - Ability to perform basic data analysis and interpret information for planning and compliance. - Commitment to maintaining confidentiality and handling sensitive information appropriately. Work and Travel Expectations This is a full-time position. Days and hours of work vary depending on reporting demands. Up to 25% travel is required. Required Education and Experience - High school diploma or equivalent required; associate’s or bachelor’s degree preferred. - Prior experience in a Part 135 or corporate aviation environment strongly preferred. - Demonstrated experience coordinating training programs, including working with third-party training providers. - Working knowledge of crew qualification cycles and recurrent training requirements. - Proven ability to support cross-functional teams, including Flight Operations, Human Resources, Safety, and Aircraft Management. - Educational background or relevant coursework in Training, Aviation Management, Business Administration, or a related field preferred. Benefits - Comprehensive benefits package designed to support employees’ health, well-being, and peace of mind. - Medical, dental, and vision coverage. - 401(k) retirement plan. - Paid time off and paid holidays. - Loss of license insurance. - Pet insurance options. - Additional wellness resources. Company Description Clay Lacy Aviation offers a culture that is service-driven and collaborative, grounded in excellence, care, accountability, and trust, while supporting teams in a fast-paced, high-responsibility environment. We foster teamwork, promote responsibility, and create an environment where employees can perform at their best while delivering consistently high standards of service.

Role Description We are looking for a Customer Training Specialist to empower our customers’ success. In this role you will be responsible for providing training to our new and existing customers on how to effectively utilize our software and technology solutions within their veterinary practice to realize their full value. This is an exciting opportunity to combine a passion for coaching, enthusiasm for technology, and trust and relationship-building skills. As a subject-matter expert of the products you will train customers on, you will be expected to maintain advanced technical knowledge of our products and keep up with their evolution. The training you provide will be conducted in different formats, such as camera-on webinar, classroom, and individualized. It will be primarily delivered via virtual experience, such as Zoom, but will require some travel to customer locations. Qualifications - 4-year degree in a related discipline or equivalent experience in a customer-facing role. - Minimum 1 year of experience in customer-facing role, preferably customer training or implementation of products or services, customer support/service or similar role. - Experience with Salesforce, ServiceNow, ZenDesk, or similar tools preferred. - Proficiency with Microsoft O365 suite. - Technology / SaaS experience preferred. Requirements - Exceptional verbal and written communication skills. - Strong organizational and project management skills. - Experience leading presentations, public speaking, or classroom training for technology or software products or services. - Ability to coach and train a diverse group of people, virtually and in person. - Ability to effectively communicate at all levels. - Ability to learn new tools, systems, and procedures. - Demonstrated analytical and problem-solving skills. - Ability to prioritize and work autonomously. - Passion for creating and sharing best practices via reliable, repeatable content. - Veterinary Industry knowledge a plus. - Travel required on occasion (10-25%). Benefits - 401k savings & company match - Paid time off - Paid holidays - Maternity leave - Parental leave - Military leave - Other leaves of absence - Health, dental, and vision benefits - Health savings accounts - Flexible spending accounts - Life & disability benefits - Identity theft protection - Pet insurance - Certain positions may include eligibility for a short-term incentive plan The pay range for this position is as follows: $46,400-$61,800. Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.