Role Description As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role requires strong technical skills; implementation of new products, maintenance of the in-force block of business, collaboration with partners with IT, other actuarial teams, and key business stakeholders. This role will be part of the Life In-force Management team working on reinsurance, key value auditing and policy review. Qualifications - Excel, VBA, and SQL are highly preferred. - Financial products knowledge. - Knowledge of actuarial methodologies and calculations. Requirements - Undergraduate degree in actuarial science, mathematics, statistics or similar background requiring modeling, programming or quantitative analysis. - Generally, two to four years of financial, actuarial or relevant experience. - May have passed several actuarial, LOMA or other industry exams. - May hold information technology certifications. Benefits - Medical/dental/vision. - Life insurance, short and long term disability coverage. - Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date. - Nine paid holidays. - 8 hours of Lifetime paid time off. - 8 hours of Unity Day paid time off. - 401(k) with company match. - Company-paid pension plan. - Business casual attire.

Role Description You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. - Plans and designs the population health strategy initiatives and programs to improve care coordination and health outcomes. - Develops efficiencies in programs (clinical and non-clinical). - Monitors the effectiveness of care and identifies areas for process improvement to manage costs and comply with federal and state regulations. - Develops and designs complex population health strategy initiatives, programs, and operational plans. - Manages, identifies, and tracks clinical, quality, documentation, and data submission projects to achieve strategic objectives. - Monitors and researches care management trends and analytics to support program initiatives and efficiencies. - Helps identify high-risk member populations. - Develops financial budgets and forecasts for strategic planning and initiatives. - Partners with senior leadership team on strategic planning initiatives in accordance with federal and state regulations and company policy. - Partners across departments to identify areas for process improvements to manage costs and support initiatives to improve health and quality outcomes. - Tracks and monitors program participation and member outcomes to assess the efficacy of programs and interventions. - Provides insights to improve coordination of care, member utilization, and overall health and quality outcomes. - Collaborates to ensure clinical initiatives and/or programs are in accordance with NCQA guidelines, state mandates, and/or government contract requirements. - May work across multiple Lines of Business and states to encompass program needs into population health strategies. - Performs other duties as assigned. - Complies with all policies and standards. Qualifications - Requires a Bachelor's degree and 4 – 6 years of related experience. - Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope, and skill reflective of the level of this position. Requirements - Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. - Candidate must reside in Georgia or South Carolina. Benefits - Competitive pay. - Health insurance. - 401K and stock purchase plans. - Tuition reimbursement. - Paid time off plus holidays. - Flexible approach to work with remote, hybrid, field, or office work schedules. - Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. - Total compensation may also include additional forms of incentives. - Benefits may be subject to program eligibility.

Role Description Responsible for growth and retention in a given territory. Establishes and maintains excellent client relationships and service levels, and coordinates action to ensure rapid and appropriate resolution of service issues. - Provides daily service and account maintenance related to account setup, onboarding, training, billing processes, and communication. - Meets with clients to ensure alignment with Advocate Health and ACL system initiatives and service expectations. - Ensures that each visit with a physician office has an orchestrated plan that focuses on opportunities with the greatest return for growth, client retention, reduction in bad debt and maintaining electronic orders. - Collaborates with management team to ensure positive patient experience and client satisfaction. - Maintains knowledge of test offerings and the business and technical processes within ACL. - Stays abreast on policies and procedures related to laboratory. - Maintains knowledge of IT systems including but not limited to Epic Care Link, Epic Connect and client EMR systems. - Engages and assists ACL leadership in the process of developing and distributing client communication and training materials. - Develops and delivers presentations to effectively explain and demonstrate the organization’s products and services, highlighting their benefits and relevance to client’s Business Needs. - Communicates information efficiently and accurately to clients. - Conducts user training and presents at client seminars to promote best practices pertaining to laboratory processes, testing information and patient safety. - Expedites any physician concerns to ACL leadership pertaining to communications. - Analyzes and interprets trends pertaining to ACL Client Business Intelligence Reports and Dashboards. - Responsible for correspondence and follow-up with our medical groups and Outreach clients along with ACL management related to these reports. Qualifications - Bachelor's Degree in Marketing, Health Care Administration Laboratory Medicine or related field. Requirements - Typically requires 5 years of experience in Medical Laboratory Science/related field, or Sales, Marketing, Business Development, or Client Services. - Excellent relationship management skills. - Ability to handle numerous projects and deadlines simultaneously. - Demonstrates analytical skills in organization, planning, and research. - Strong problem resolution skills. - Demonstrates ability to manage with all levels within the organization and diverse populations. - Demonstrates solid presentation and communication skills, consistently demonstrating a high degree of professionalism. - Must be proficient in the Microsoft office (Word, Excel, Access, and PowerPoint) or similar products. Benefits - Paid Time Off programs. - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability. - Flexible Spending Accounts for eligible health care and dependent care expenses. - Family benefits such as adoption assistance and paid parental leave. - Defined contribution retirement plans with employer match and other financial wellness programs. - Educational Assistance Program.

Abacus!, is hiring! Abacus! is an independent, full-service accounting and advisory firm specializing in accounting and consulting services for businesses and individuals. Join a rapidly growing organization with a strategic vision and dynamic plan We are seeking a Customer Service Specialist to join our team. We are committed to fostering a supportive and inclusive workplace where every team member can thrive. Apply today to be part of a company that values its people and their contributions! Objective: The Customer Service Specialist is responsible for resolving IRS and state tax notices, supporting clients through audit processes, and ensuring full tax compliance. This role serves as a liaison between clients and tax authorities, provides strategic advice on penalty relief and compliance issues, and ensures timely, accurate resolution of all tax-related correspondence. The ideal candidate is detail-oriented, experienced in audit defense, and skilled in delivering proactive, compliant solutions to reduce clients’ tax burdens and improve their overall financial stability. Essential Functions: - Analyze IRS and state tax notices, prepare accurate responses, and determine required actions for resolution. - Represent clients in correspondence and negotiations with the IRS and state authorities to resolve penalties, notices, and audits. - Prepare audit defense files, collect documentation, and provide guidance on audit expectations and strategies. - Conduct technical research to develop compliant responses and identify resolution opportunities. - Identify and apply for penalty abatements, tax relief programs, and settlement options. - Maintain accurate records of tax notice responses, resolutions, and client communications. - Collaborate with internal departments to support integrated tax resolution strategies. - Recommend and implement process improvements for handling tax notices and audit cases. - Educate clients on notice triggers and compliance practices to prevent recurring issues. - Utilize tax software and digital tools to manage client cases efficiently and compliantly. Competencies: - Notice Review & Response: Analyze and respond to federal and state tax notices with precision and in compliance with current regulations. - Client Advocacy: Serve as the primary contact with tax authorities, representing client interests in audits, correspondence, and negotiations. - Audit Preparation: Prepare supporting documentation and coach clients through audit-related processes and expectations. - Tax Research & Strategy: Use authoritative tax research tools to develop defensible strategies and support responses. - Penalty Abatement: Identify opportunities for penalty relief and manage the preparation and filing of abatement requests. - Documentation & Compliance: Maintain detailed records of all correspondence, filings, and outcomes to meet compliance requirements. - Cross-Functional Collaboration: Partner with tax, legal, and financial departments to provide a holistic, client-focused resolution experience. Supervisory Responsibility This position has no supervision responsibilities. He or she will have the Senior Tax Resolution Specialist as a supervisor. Position Expectations & Work Environment This is a full-time hourly non-exempt position. While performing the duties of this job, the employee works normal office hours (with guilt-free flexibility). Some weeks over 40 hours will be required. Location & Travel Based in Springfield, MO, but also serve employees in all Abacus! physical locations and those working remotely. Required Education & Experience Preferred Bachelor's degree in Accounting, Finance, or a related field. Enrolled Agent preferred. Physical Demands The physical demands described are representative of those necessary for an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not list all the duties of the job. You may be asked to perform other assignments and duties. You will be evaluated in part based on your performance of the tasks listed in this job description. Abacus!, one of the fastest growing firms in the regional area, is wholly dedicated to helping our clients achieve their financial objectives while also allowing our employees to reach their greatest potential. Our team of Abacus Professionals provide a distinctive level of service in tax, audit, accounting, and business consulting. Our passion for our clients and employees is the driving force behind all our work and the reason we are recognized as an entrepreneurial leader. Your Abacus Experience: You’ll find that things are distinctively different here at Abacus, and we’re proud of it. We center on one key component: people. We foster an environment of growth, trust, and confidence and you’ll see it in daily interactions, hear it regular conversations, and live it as part of our Abacus Culture. Our Award-Winning Firm: We’re proud to be recognized by local, regional, and national organizations for our distinctive culture, great work environment, and our focus on ethics, quality and economic impact. Abacus’ distinctions include: - Inside Public Accounting’s Top 300 Firm in the U.S. #280 – 2024, 2025 - An Inside Public Accounting’s Fastest Growing Firm in the U.S. - 2024 - Accounting Today’s No. 16 Fastest-Growing Firm in the U.S. – 2024 - An Accounting Today’s Top Regional Leader in the Midwest – 2023, 2024 - Inside Public Accounting’s Best of the Best Firms – 2023 - A Biz 417’s Best Place to Work – 2021, 2022, 2023, 2024, 2025 - An Accounting Today’s Top 100 Best Firms to Work For – 2009, 2010, 2020 - 2021 Better Business Bureau Torch Award Recipient – highlighting ethics and quality - Finalist for Springfield Business Journal’s Economic Impact Awards – 2021, 2023 Website: AbacusPro.com “Abacus!”, an independent member of the Crete Professionals Alliance, is the brand name under which Abacus CPAs, LLC and Abacus Business Consulting, LLC provide professional services. Abacus CPAs, LLC and Abacus Business Consulting, LLC practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations, and professional standards. Abacus CPAs, LLC is a licensed independent CPA firm that provides attest services to its clients, and Abacus Business Consulting, LLC provide tax and business consulting services to their clients. Abacus Business Consulting, LLC is not licensed as a CPA firm. The entities falling under the Abacus! brand are independently owned and are not liable for the services provided by any other entity providing the services under the Abacus! brand. Our use of the terms "our firm" and "we" and "us" and terms of similar import, denote the alternative practice structure conducted by Abacus CPAs, LLC and Abacus Business Consulting, LLC. Crete Professionals Alliance is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. #LI-JL1