Provide support and guidance on cryptography matters, ensure compliance with standards for new projects, assist application owners with certificate and key management issues, and maintain the stability and security of services.

Title: IT Applications Analyst - Revenue Cycle Location: Billings United States Job Description: You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006. And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here. About Us Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital Your Benefits We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Magnet: Commitment to Nursing Excellence Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more! Pre-Employment Requirements All new employees must complete several pre-employment requirements prior to starting. Click here to learn more! IT Applications Analyst - Revenue Cycle PMO / OPERATIONS - 100.8732 (BILLINGS CLINIC N 27TH ST BUILDING) req11658 Shift: Day Employment Status: Full-Time (.75 or greater) Hours per Pay Period: 1.00 = 80 hours every two weeks (Exempt) Starting Wage DOE: $29.08 - $38.96 This position may be remote-eligible. The Applications Analyst serves as the primary technology resource for clinical, financial, and/or third-party information systems within a business unit and/or division. This role is integral in the planning, design, and operational support of business solutions that enhance productivity, efficiency, decision-making, and quality outcomes across Billings Clinic and its regional partners. The Applications Analyst is responsible for system configuration, data analysis, and operational support to meet organizational needs. Additionally, this position provides technical expertise as a consultant to end-users and is accountable for delivering ongoing training and education within assigned support areas. Essential Job Functions - Maintains compliance with all organizational, departmental, and regulatory standards, ensuring knowledge of safety, confidentiality, and job performance requirements. - Provides consistent, reliable support for assigned systems, addressing and troubleshooting user issues to maintain system functionality and performance. - Participates in the implementation, upgrade, and update processes for systems, ensuring smooth transitions and minimal disruptions for end-users. - Acts as a liaison between end-users, technical teams, and vendors, communicating system requirements and addressing concerns to improve user satisfaction. - Collects feedback from stakeholders and end-users to inform and support system enhancements and ensure user-centered solutions. - Analyzes system performance and configurations, identifying areas for improvement and collaborating with technical teams to enhance functionality. - Develops and delivers user training sessions, adapting content for various learning needs and ensuring users can effectively utilize system features. - Creates and maintains comprehensive user documentation and guides, supporting continuous learning and system familiarity for end-users. - Engages in professional development by staying current on industry trends, pursuing relevant certifications, and expanding expertise in information management. - Coordinates with cross-functional teams on projects, contributing to planning timelines, goals, and deliverables to achieve project objectives. - Monitors system performance proactively, identifying potential issues early and coordinating resolutions to maintain system reliability. - Assists in quality control and testing processes, verifying system updates meet organizational standards and align with user needs. - Documents system configurations, processes, and operational standards to ensure efficiency and continuity of support. - Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance. - Performs all other duties as assigned or as needed to meet the needs of the department/organization. Minimum Qualifications Education - Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, or a related field. Experience - Minimum of 5-7 years of experience in an applications analyst or support role, with advanced knowledge of healthcare information systems and project management. - Experience in leading projects, developing training programs, and collaborating with cross-functional teams. Certifications and Licenses - CPC, Certified Professional Coder, CCS, Certified Coding Specialist, Project Management Professional (PMP), Certified Professional in Healthcare Information and Management Systems (CPHIMS), CompTIA Security+, strongly preferred. - Current Montana driver's license with insurability for operating Billings Clinic vehicles, if required. Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability.

As a Service Desk Analyst, you will also support other team members in training, reviewing technical bulletins and collaboration. You will perform a critical function within the network repair process and can ultimately impact the client’s ability to meet network availability and time-to-repair commitments made to the customers. Company Profile: Our client is based in London, England and they provide high-end optical fiber networking fully managed solutions to businesses requiring fast and reliable connectivity. Their services range from network & cloud connectivity, and hosting through to systems integration and fully managed environments. They are currently looking to hire in the Philippines, and they are in search of a professional, and effective Service Desk Analyst, who will be the first Helpdesk Analyst here in the Philippines for the team. You will have the opportunity to work on exciting and innovative projects and at the same time maintain a work-life balance lifestyle. If you are searching for something amazing that you can be an integral part of, this could be the perfect career move for you. Duties and Responsibilities: - Customer Trouble management: Accept customer phone calls/emails for circuit troubles, isolate fault location, and notify about repair progress as required. Inquire from diverse vendors and provide regular updates to the customer on circuit status. - Equipment monitoring: Check live service status and able to retrieve historical events - Workload Management: Ensure all appropriate /tickets are being captured. Actively monitor open issues till remediated. Responsible for alarm response and trouble ticket assignment, resolving open trouble tickets, pursuing resolution to closure on all open tickets - Technical Escalation: Responsible for supporting and escalating to next level of technical support as necessary - Proactive and Preventive Maintenance: Proactively seeking and identifying potential network problems/trends and addressing these issues before becoming service affecting events - Professionally manage difficult and/or emotional customer situations - Respond promptly to customer needs - Solicit customer feedback to continually improve service - Produce reports and documentation to highlight service incidents

Title: Strategic Initiatives Analyst (Fixed-Term) Location: Stanford United States Job Description: This is a fixed-term position for a period of three years. Unit Description: Institutional Research & Decision Support (IR&DS) is a team of data professionals who provide analysis and reporting to guide university decision-making. IR&DS's mission is to facilitate institutional decision making at Stanford University by: - Providing integrated analysis and research needed by University decision makers - Publishing reports that provide insight into the performance of the institution. - Assessing and evaluating Stanford's academic and co-curricular support programs - Building data collections and facilitating access to data, including providing training and tools - Disseminating and facilitating best practices in the collection, use, and interpretation of data - Advocating for data quality and integrity Position Summary: The Strategic Initiatives Analyst will conduct research, create documentation, and manage projects in support of Stanford's mission. The topics of research may include student financial aid, student outcomes, and institutional reporting. Major assignments for this role include project management of IR&DS initiatives, stakeholder communications, and the creation of documentation. This position will take on a diverse mix of tasks and assignments, requiring the ability to manage a complex portfolio. This position reports to the Associate Vice Provost and Director of IR&DS with a dotted line relationship to the Director of Institutional Research. We are looking for candidates with a strong foundation in data analysis, excellent written and oral communication skills and experience with project management. We're seeking a data-literate professional who wants to grow their career in strategic communications, documentation, and project management. You'll leverage your analytical background to accomplish a mix of assignments, including translating complex data into compelling narratives and managing cross-functional initiatives. The Strategic Initiatives Analyst will lead IR&DS initiatives and will be responsible for communicating research findings through written reports and preparing presentations to faculty, staff, and administrators. The analyst will also create documentation of data sources, definitions, appropriate use policies, and research processes within IR&DS. The Strategic Initiatives Analyst will collect, monitor, and analyze information regarding financial aid, university policies, student data, and institutional outcomes, yielding actionable information to guide decisions across the University. In this role, you will: - Answer questions by developing research methodology, gathering data and/or using appropriate statistical techniques on available data. - Communicate, convey, and visualize informed conclusions and recommendations across an organization's leadership structure in a manner that "tells the story" behind the data and influences how the organization approaches the challenge. - Create written summaries and/or presentations on assigned research for senior leaders, faculty, and administrators, with opportunities to interact with a variety of university stakeholders. - Collaborate with other organizations to gather data. Proactively seek and locate data, including outside benchmarks or comparative data. - Perform the full range of project management cycle on IR&DS initiatives: planning, executing, monitoring, and closing. Communicate with project stakeholders and team members. - Facilitate discussions and negotiations to drive recommendation consensus within scope of responsibility. Working across teams within IR&DS, you will forge agreements on timelines and approach for cross-team efforts. - Develop and help execute comprehensive change management strategies and communication plans for IR&DS initiatives. Note: Not all unique aspects of the job are covered by this job description To be successful in this role you will bring: - Bachelor's degree in a relevant field and four years of relevant experience, or a combination of education and experience solving analytical problems using quantitative approaches. - An advanced degree in the social sciences, education, statistics, or a related field is preferred. - Extensive experience in and strong passion for empirical research and answering hard questions with data. - Strong written and verbal communication skills, including experience developing written reports and delivering presentations to non-technical and leadership audiences. - Experience managing data, analyzing, and reporting on large data sets. - Familiarity and experience with intermediate statistical methods; proficiency with statistical tools such as STATA, R, SPSS, or similar tools. - Ability to tell stories with data using data visualization software such as Tableau, R, or similar software in conjunction with strong written and verbal ability. - Familiarity and experience with using AI tools to improve data analysis, reporting, project management, or day-to-day tasks preferred. - Flexible analytical approach allowing for results at varying levels of precision. - Familiarity with strategic planning concepts. - Excellent project management skills. Visa sponsorship is not available for this position. Applicants must be authorized to work in the US to be considered for this position. Certifications and Licenses: None PHYSICAL REQUIREMENTS*: - Constantly perform desk-based computer tasks. - Frequently sit, sort, file paperwork or parts, grasp lightly, and use fine manipulation, lift, carry, push and pull objects that weigh 10 pounds or less. - Occasionally write by hand, twist, bend, stoop and squat. - Rarely stand, walk, reach or work above shoulders and use a telephone. - - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job. WORKING CONDITIONS: - May work extended hours during peak business cycles. WORK STANDARDS: - Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. - Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. - Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu. Why Stanford is for You Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: - Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. - A caring culture. We provide superb retirement plans, generous time-off, and family care resources - A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. - Discovery and fun. Stroll through historic sculptures, trails, and museums. - Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more The expected pay range for this position is $131,105- $150,622 per annum. Stanford University provides pay ranges representing its good faith estimate of the salary or hourly wage the university reasonably expects to pay for a position upon hire. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form. The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Schedule: Full-time Job Code: 4748 Employee Status: Fixed-Term Grade: J Requisition ID: 108844 Work Arrangement : Hybrid Eligible