*Please be aware although we are a remote organisation we do require candidates to reside in the UK.* Salary: £35 per session (£40 per session if able to offer availability of 6+ sessions per week ) Workpattern: Flexible Location: Fully remote #LI-Remote About us Our team at ProblemShared is growing, we are on a mission to provide exceptional care, and we have opportunities available to join our supportive and collaborative team. We truly believe that you can do the best work of your career with us and have meaningful impact on the patients we support. We combine People, Data and Technology, we empower individuals to take the next step in their mental health or neurodevelopmental journey. The digital healthcare landscape is exciting and ever changing. We have a depth of knowledge in our own team; working at the forefront of change you will be surrounded by talented and supported colleagues and leaders. Striving for excellence and best in class clinical service is at the heart of our team where learning and CPD is integral. Our community of experts have created an environment of knowledge sharing and we have access to the key voices in the world of neurodevelopmental excellence. ProblemShared has created strong partnerships servicing several NHS, university, and insurer contracts to deliver high quality ADHD and Autism assessments as well as assessments for learning differences. We offer wrap-around care in the form of psychoeducation, prescribing, educational navigation, and therapy sessions all under one roof.   About the role As a University Counsellor, you will provide brief wellbeing support to university students requiring support with mental health and wellbeing. You will work independently as part of a skilled multidisciplinary network, delivering remote counselling via secure video platforms. The role focuses on early intervention, wellbeing support, risk assessment and brief, short‑term therapeutic work. Sessions are typically 50 minutes in length. You will •Complete session notes and outcome measures in a timely and accurate manner using ProblemShareds’ clinical systems •Always adhere to information governance and data protection requirements •Recognise the limits of brief intervention work and to escalate concerns appropriately in line with ProblemShared protocols. •Maintain appropriate external clinical supervision in line with their professional body requirements. Access to free reflective group practice is provided in addition to this. Must haves •Full accreditation (e.g. BACP accredited, UKCP registered, BABCP, HCPC) and a minimum of 2 years post qualification supervised practice. - Ability to deliver therapy in Mandarin, in response to the needs of our student population. •Demonstrated experience delivering brief, time‑limited wellbeing interventions to student populations. •Ability to assess risk and develop effective risk management plans. •Experience working with clients presenting with risk to self or others. •Awareness of how trauma and adverse childhood experiences can impact individuals. •Sound knowledge of safeguarding requirements and confidentiality in practice. •Have excellent clinical record-keeping skills and adherence to governance and organisational policies. •Ability to work independently and recognise limits of competence. •Confidence using digital platforms and delivering therapy remotely. •High-quality written communication skills, including timely and accurate clinical reports. Nice to haves •Post-graduate training (Diploma or higher) in a recognised talking therapy modality. •Additional training in modalities such as CBT, CFT, IPT, DIT or CAT. Training in ADHD behavioural coaching. •Awareness of psychological and psychiatric models of care. •Understanding of research and evidence-based practice. •Experience providing supervision or contributing to clinical governance. Our Recruitment Process and Next Steps At ProblemShared, we see beyond just your CV. We're genuinely excited about who you are, your potential, and the unique qualities you bring to our team. We also recognise that life outside of work is important, which is why we prioritise being a flexible employer. We're proud to be an equal opportunity and Disability Confident Committed employer and celebrate diversity and are ambitious in creating a recruitment process that allows everyone to shine and showcase their unique qualities. We offer tailored opportunities and adjustments to help each individual reach their full potential. It's as easy as 1-2-3! - Step 1 - Screening call - Step 2 - Interview - Step 3 - Offer

• Support clients and families through Lightfully’s 4-phase admissions process • Deliver a concierge-level experience from first contact to day-one arrival • Manage an individual caseload and document every step in the CRM • Model Lightfully’s mission and Shining Commitments • Collaborate with Clinical, Finance, and Outreach to remove barriers to admission

• Under the general direction of PFC Manager, help vulnerable BMC patients to access healthcare coverage • Serve as an advocate and navigator for low-income, uninsured and underinsured patients • Respond to call center inquiries and manage self-pay patient work ques • Screen for eligibility and provide enrollment assistance for insurance coverage • Educate patients about health insurance options and eligibility requirements • Document all efforts made to assist patients in applying for insurance coverage • Validate and update active insurance coverage in the hospital registration and billing system • Collect and post payments for self-pay balances • Assist patients with billing questions or concerns • Maintain daily written reports of work activity

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Fully remote in the USA. Training Shift: Monday-Friday 8:00 AM-4:30 pm EST Permanent Shift: Sunday-Thursday 8:00 AM-4:30 pm EST Aetna Mental Well-being is reimagining how mental health is delivered with a unified, tech-enabled approach for our best-in-class Employee Assistance Program (EAP), Resources for Living. The EAP Clinical Counselor plays a vital role in Aetna Mental Wellbeing’s commitment to delivering timely, high-quality mental health care. This position transforms access to mental health support by providing members with an immediate, 24/7 connection via video, live chat, or phone. We are seeking candidates who share our passion for delivering industry-leading mental health services to people nationwide Required Qualifications - 1+ year of hands-on crisis intervention experience involving real-time de‑escalation and risk assessment. - Valid unrestricted independent professional behavioral health clinical license to practice per state regulations in the state they reside in/ one or more or equivalent is required: LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, Clinical Psychologist. - 24x7x365 call center coverage needed, holiday coverage may be required Preferred Qualifications - 1+ years of EAP, Behavioral Health or Social Services experience - 2+ years of crisis intervention skills - Familiarity with brief therapy models (Single Session Consultation is very helpful) and Motivational Interviewing - Call center work experience - Experience in delivering services via multiple platforms (chat, video, phone) - Strong rapport-building skills - Experience facilitating positive behavior changes. - Strong computer and literacy skills - Experience in handling mental health, psychiatric care, family situations and relationship concerns preferred. Education - Master’s Degree in behavioral health counseling profession. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $54,095.00 - $142,576.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 04/29/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.