Clinical Operations Coordinator

Clinical OperationsClinical OperationsFull TimeRemoteMid LevelTeam 1,001-5,000

Location

United States

Posted

62 days ago

Salary

$80K - $90K / year

Seniority

Mid Level

No structured requirement data.

Job Description

Clinical Operations Coordinator

Proactive MD

People are a company's greatest resource, which is why caring for patients and keeping them healthy is so important. Proactive MD offers a comprehensive health management solution that extends well beyond the clinic walls. By engaging patients and offering them a personal relationship with a primary care provider, we can deliver measurably better outcomes, making people happier, healthier, and more productive while significantly lowering overall medical costs. We put patients’ health first because amazing care yields amazing results. JOB SUMMARY The Clinical Operations Coordinator will supervise and assist with health center operations as delegated by the Regional Director of Clinical Operations. They will show initiative and demonstrate sound decision-making and problem-solving techniques, lead through example in training and support of teams. The Clinical Operations Coordinator will travel between assigned health centers to support staffing and observe opportunities for operational improvements. The goal of this position is to support assigned care teams to provide efficient & safe health center operations while ensuring our patient promise is delivered according to regulatory and quality standards. Remote with 30% Travel Assigned Health Centers: Westfield, WI; Waukesha, WI; Franklin, WI; Irving, TX; Romeo, MI; York, PA; and New Oxford, PA. ESSENTIAL DUTIES AND RESPONSIBILITIES - Travel between assigned health centers to provide consistent on-site support, maintaining a visible, hands-on presence within clinical environments. - Conduct regular site visits as directed by leadership to observe day-to-day administrative and clinical operations, assessing workflow efficiency, team performance, and overall functionality. - Support and improve clinical operations across multiple sites to ensure consistent, high-quality patient care and service excellence. - Monitor operational performance, including participation in interviews, precepting, and targeted retraining in collaboration with the Enterprise Training Manager and Regional Director of Clinical Operations. - Assist with staff training, coaching, and performance management to reinforce operational standards and best practices. - Monitor clinical systems and workflows to ensure adherence to best practices, including patient case management, throughput, scheduling, inventory, and dispensing processes. - Investigate, address, and respond to patient concerns, escalations, and survey feedback in a timely and professional manner. - Report clinical occurrences and support implementation of corrective actions in partnership with the Quality team. - Serve in a direct clinical support capacity as needed to maintain efficiency and continuity of care. - Identify operational or personnel concerns and communicate findings to the Regional Director of Clinical Operations. - Collaborate closely with regional leadership and quality teams to uphold organizational standards and drive continuous improvement initiatives. - Perform additional duties, responsibilities, and special projects as assigned by the Regional Director of Clinical Operations. REQUIRED KNOWLEDGE, SKILLS, & ABILITIES Required: - Current license or certification in specialty such as RN, LPN or CMA. - Current BLS certification through American Heart Association valid for at least 90 days after start date - Ability to prioritize and problem solve. - Strong clinical background with developed critical thinking skills Preferred: - Leadership experience - Clinical educator in a healthcare setting - Outpatient or Primary care experience Proactive MD is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity and/or expression, sexual orientation, ethnicity, national origin, age, disability, genetics, marital status, amnesty status, or veteran status applicable to state and federal laws.

Related Categories

Related Job Pages

More Clinical Operations Jobs

CVS Health logo

Pharmacist - Clinical Operations Advisor

CVS Health

CVS Health is a leading healthcare company operating CVS Specialty, CVS Pharmacy, CVS MinuteClinic, and CVS Caremark. In 2018, CVS combined forces with healthca

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Clinical Operations Advisor is a client facing role that collaborates with HP Clinical Advisor to understand the client’s clinical strategy and roadmap to create a clinical operations plan. The Clinical Operations Advisor works with the Benefit Relationship Manager and client to facilitate gathering formulary and utilization management requirements and designs the drug level set up for projects on the operations plan while ensuring compliance to internal best practice and federal and state guidelines. The Clinical Operations Advisor designs the clinical set ups using Caremark technology solutions and supports the coding teams in the loading of clinical data into the adjudication system. The Clinical Operations Advisor partners with account team members to document clinical design best practices, provide input to streamline processes, and identify opportunities to improve the efficiency and accuracy of clinical set ups. The Clinical Operational Advisor supports internal and client audits of clinical set ups within adjudication systems, which includes verifying the client approved requirements and design. The Clinical Operations Advisor should be able to manage multiple health plan clients across multiple lines of business including Medicare, Medicaid, Exchange, and Commercial. This position can be located in a CVSH Corporate Hub or has the ability to work remotely/work from home within the United States. Clinical Operations Advisor must have the ability to travel up to 5% of the time. Required Qualifications - Pharmacist – Active Registered Pharmacist license in at least 1 state. - 3+ years prior relevant work experience as a pharmacist in managed care (PBM) environment and/or completion of PGY1 managed care residency - Demonstrated understanding of CVSH clinical portfolio, marketplace segments dynamics (Medicare, Medicaid, Exchange, and or Commercial) and industry trends - Proficiency with Microsoft applications - Excel, PowerPoint, Word, Outlook, Access, Teams - Demonstrated experience with CVSH internal reporting and analytic tools for client management or PBM industry equivalent - Excellent written and verbal communication skills both virtually and in person - Ability to analyze large volume of clinical data and organize this data for downstream teams such as configuration and testing teams - Attention to detail to ensure data fidelity and data integrity is well understood including the business rules for data transformation - Ability to work on multiple projects, prioritize, and resolve complex problems. - Effectively work independently without daily supervision - Impact and influence others - Drive results and deliver on goals and commitments - Facilitate cross functional communication and collaboration - Consult and influence internal stakeholders and client contacts ​ Preferred Qualifications - Experience supporting Pharmacy Benefit Management (PBM) clients or within a health plan - Experience in all market segments (Medicare, Medicaid, Exchange and Commercial) - Expertise in Utilization Management, Formulary Management and Clinical Products - Experience implementing template and/or customized clinical programs - Knowledge of PBM adjudication engine and other systems leveraged in support of clients - Proven leadership skills - Commitment to client service and relationship building Education BS in Pharmacy or PharmD Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $110,925.00 - $228,800.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 05/01/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

United States
$110K - $228K / year
Full TimeRemoteTeam 10,001+H1B Sponsor

Work Schedule Environmental Conditions Job Description Join Us as a Manager Clinical Admin – Make an Impact at the Forefront of Innovation We have successfully supported the top 50 pharmaceutical companies and more than 750 biotechs, spanning 2,700 clinical trials across 100+ countries in the last 5 years. As part of our expert team, you’ll have the opportunity to ensure operational excellence that makes a real difference in organizational performance. As a Manager Clinical Admin, you will oversee the daily line management responsibilities of your assigned team. You will serve as a positive leadership and professional role model for all clinical administration staff, providing direct coaching and development support to your operational teams. You will be ultimately responsible for effective resourcing, alignment, training, and ongoing professional and technical development for all clinical administration staff. You will collaborate with clinical operations senior management and executive staff on strategic planning and business development as required. Your primary focus will be on the line and performance management of team members. You will act as a point-of-escalation regarding performance concerns and training needs to ensure adherence to PPD SOPs and WPDs. Additionally, you will work in collaboration with the leadership team for resourcing needs. What You’ll Do: • Leads the day-to-day management of multiple clinical administration team members providing direct coaching and development support to assigned staff. Oversees resourcing, alignment, training, and on-going professional development for assigned division or office. Ensures all Clinical Administration initiatives are implemented to ensure efficiency in proposed processes, consistency in execution and quality output • Analyzes performance metrics and provide feedback to team as appropriate to enhance individual and team performance • Develops and implements Working Practice Documents (WPDs) and Standard Operating Procedures (SOPs), as necessary. Develops and implements training processes for clinical administration and clinical staff. Implements project specific training activities for research staff, including mentoring of new team members including other Clinical Managers • Performs any other duties and projects as assigned by PPD management Education and Experience Requirements: • Bachelor's degree or equivalent and relevant formal academic / vocational qualification • Significant clinical research experience (comparable to 5+ years) including remote and clinical monitoring and experience in all phases of study life cycle, including start up, interim and close out. • 1+ year of leadership responsibility In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills and Abilities: • Advanced knowledge of ICH GCP, applicable regulations and PPD/Client procedural documents • Advanced knowledge in all phases of clinical trials, specifically study start-up, study maintenance and study close-out • Advanced skills in managing, motivating and mentoring staff • Ability to analyze and manage clinical administration portion of Business Development bids and contracts for multiple studies within specific division(s)/office(s) • Strong knowledge of budgets, projects and metrics • Ability to handle multiple tasks simultaneously, to meet rigorous timelines and to work effectively in stressful situations • Excellent organization skills and strong attention to detail • Excellent communication and interpersonal skills • Ability to travel if required Working Conditions and Environment: • Work is performed in an office and/or a clinical environment with exposure to electrical office equipment. • Exposure to biological fluids with potential exposure to infectious organisms. • Travel varies (more for some individuals), which includes frequent drives to site locations and domestic travel and rare international travel where applicable • Personal protective equipment required such as protective eyewear, garments and gloves in some instances. • Exposure to fluctuating and/or extreme temperatures on rare occasions Why Join Us? When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience—and where your contributions truly make a difference. Apply today to help us deliver tomorrow’s breakthroughs.

India
Novartis logo

Global Head - Global Clinical Operations (GCO) - Technology & AI

Novartis

Novartis is a leading global pharmaceutical and healthcare research and solutions company dedicated to improving patient lives by uncovering solutions to curren

Job Description Summary Location: DWA. The ideal location for this role is East Hanover, NJ, but remote work may be possible (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. If associate is remote, all home office expenses and any travel/lodging to specific East Hanover site for periodic live meetings will be at the employee’s expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require up to 25% travel. Full time Novartis will not sponsor Visas for this position and location. At Novartis, we are re imagining how clinical trials are designed, delivered, and scaled—placing digital, operational data and AI at the heart of execution. As Head of GCO Technology & AI, you will define and lead the end to end technology, operational data and AI strategy for Global Clinical Operations (GCO), shaping how innovation translates into faster, higher quality outcomes for patients worldwide. Job Description This is a high visibility, enterprise‑shaping leadership role, accountable for leveraging technology and AI-driven solutions in transforming clinical operations. You will lead large‑scale transformation in a GxP‑regulated environment, balancing ambition with pragmatism—delivering solutions that work at scale and drive measurable business impact. Your purpose You will ensure that GCO is equipped with modern, secure, compliant and scalable digital capabilities, enabling world‑class clinical delivery, operational efficiency and data‑driven decision‑making. Partnering closely with GCO Leadership, enterprise Technology and AI teams, and key external partners, you will industrialize AI, clinical technology and analytics solutions that enhance execution, strengthen quality and accelerate cycle times across the clinical portfolio. Key responsibilities Strategic leadership & transformation - Define and execute the multi‑year GCO digital, operational data and AI strategy, aligned with Novartis enterprise priorities. - Serve as a trusted advisor to the GCO Leadership Team on digital transformation, AI enablement, automation and technology investment decisions. - Lead a major transformation agenda, shifting manual, fragmented processes into AI‑enabled, orchestrated workflows at scale. Technology, data & AI delivery - Own delivery across six core capability pillars, including AI delivery, data analytics and visualization, technology platforms supporting study, site and clinical data operations, and metadata standards and integration. - Identify, prioritize and industrialize high‑value AI and GenAI use cases in a regulated environment, ensuring measurable outcomes. - Oversee platform roadmaps, vendor partnerships, cybersecurity, data privacy, and quality standards across the GCO technology landscape. People & change leadership - Lead and inspire a global organization of ~80 professionals across AI, operational data, analytics and technology platforms. - Build future‑ready capability in AI, data science, analytics and platform leadership. - Drive change management with a strong people focus—leading through influence in a complex, matrixed environment where adoption is as critical as technology. Operational excellence & compliance - Ensure reliable, on‑time and within‑budget delivery of GCO technology and AI initiatives. - Maintain full compliance with GxP, data integrity, cybersecurity and regulatory requirements. - Establish scalable governance models, operating frameworks and cross‑functional ways of working to support global execution. What you will bring Experience & expertise - 10+ years of senior leadership experience in digital, data or technology roles within pharma, CRO, biotech or other highly regulated industries. Experience working within a GXP-regulated environment is essential. - Deep understanding of clinical operations systems (e.g. CTMS, eTMF, RTSM, clinical data platforms). - Proven track record of scaling AI / ML solutions in regulated environments, with strong delivery and change outcomes. - Excellent track-record of delivering large-scale digital transformations - Strong knowledge of drug development and GxP standards. - Demonstrated success leading large, global, multidisciplinary teams and enterprise‑level transformation programs. Leadership capabilities - Change‑first mindset—able to inspire, influence and bring people through transformation. - Strategic yet pragmatic, with a strong execution bias and focus on outcomes. - Exceptional communication skills with the credibility to partner with senior leaders in a high support, high challenge environment. - High emotional intelligence and the ability to lead through complexity and ambiguity in a matrix environment. Education - Advanced degree in Technology, Data Science, Engineering, Life Sciences or equivalent. - MBA or equivalent leadership qualification is advantageous. The salary for this position is expected to range between $248,500 and $461,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click here. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $248,500.00 - $461,500.00 Skills Desired AI Adoption, AI Agents, AI Integration, AI Systems, Artificial Intelligence (AI), Artificial Intelligence Technologies, Change Management, Change Process Management, IT Change Management

United States
$248K - $461K / year
Bavarian Nordic logo

Head of Clinical Operations & Biometrics

Bavarian Nordic

Bavarian Nordic is a global vaccine company with a mission to improve health and save lives through innovative vaccines. We are a preferred supplier of mpox and smallpox vaccines to governments to enhance public health preparedness and have a leading portfolio of travel vaccines. We are headquartered in Denmark and have manufacturing, research, and sales offices across Europe and North America. Bavarian Nordic is an Equal Opportunity Employer. All qualified applications will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information, visit www.bavarian-nordic.com

Full TimeRemoteTeam 1,001-5,000H1B No Sponsor

Protecting our tomorrow Job Title: Head of Clinical Operations & Biometrics Location: US Remote; East Coast Strongly Preferred Department: Research & Development Reports To: Senior Vice President, Research & Development Salary Range: $310k - $360k About Bavarian Nordic At Bavarian Nordic, we are dedicated to protecting lives and advancing global health through innovative vaccines. As a global leader in smallpox and mpox vaccines, our growing portfolio includes market-leading vaccines against rabies, chikungunya, cholera, and typhoid. Our mission is simple: to improve quality of life worldwide by preventing infectious diseases. We are headquartered in Denmark and have offices across Europe and North America. Position Overview The Head of Clinical Operations & Biometrics is accountable for planning, executing, and delivering Bavarian Nordic’s global clinical trial portfolio. This role oversees Clinical Operations, Data Management, Biostatistics, Medical Writing and Statistical Programming, ensuring high-quality, compliant, and efficient clinical development execution. Key Responsibilities - Develop and execute the overall clinical operations strategy across Phase I–IV trials - Build and lead a high-performing cross-functional organization covering Clinical Operations, Biometrics, Medical Writing and Vendor/CRO Oversight - Contribute to corporate development strategies and clinical trial design decisions - Ensure ICH-GCP compliance, and audit/inspection readiness - Ensure clinical trials meet targets for timeline, budget, quality, and enrolment - Own functional and study budgets, forecasting, and resource planning - Oversee and set up governance for CRO partnerships - Ensure robust data capture strategies, database design, cleaning processes, and database lock in alignment with study timelines - Oversee development, validation, and documentation of data standards (e.g., CDISC). - Oversee statistical design of trials, statistical analysis plans (SAPs), endpoint justification, and modelling - Ensure regulatory-grade statistical outputs and programming deliverables (TFLs, CSR outputs, submission datasets) - Build capabilities, develop talent, and mentor clinical operations and biometrics leaders and foster a culture of quality, accountability, and operational excellence Qualifications - Advanced degree in Life Sciences, Biostatistics, Public Health, Medicine, or related field (PhD, MSc, MPH, MD preferred) - 15+ years in clinical development within biotechnology or pharmaceutical industries. At least 5 years in a leadership position - Proven leadership of Clinical Operations and Biometrics functions - Experience managing global Phase I–III trials; vaccine or biologics experience highly preferred - Demonstrated success collaborating with regulatory authorities - Strong understanding of ICH-GCP. Knowledge of CDISC standards, and statistical methodologies is a plus - Strategic thinking with hands-on operational mindset - Ability to influence in matrix environments and manage external partners - High adaptability and comfort working in fast-paced biotechnology setting with multiple parallel priorities - Strong financial acumen with experience overseeing department and study budgets - Ability to travel globally up to 30% Why Join Us Join a passionate, mission-driven global biotech committed to protecting lives. At Bavarian Nordic, you’ll find a collaborative culture, flexible work environment, and opportunities for ongoing professional development and growth. Bavarian Nordic is a global vaccine company with a mission to improve health and save lives through innovative vaccines. We are a preferred supplier of mpox and smallpox vaccines to governments to enhance public health preparedness and have a leading portfolio of travel vaccines. We are headquartered in Denmark and have manufacturing, research, and sales offices across Europe and North America. Bavarian Nordic is an Equal Opportunity Employer. All qualified applications will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information, visit www.bavarian-nordic.com #LI-MA1

United States
$310K - $360K / year