• Design, implement, and maintain the Operational Risk Management Framework in line with BACEN regulations. • Identify, assess, and monitor operational risk exposures, especially in fraud and IT-related processes. • Develop and validate AI/ML models for fraud detection, anomaly identification, and operational risk quantification. • Build and maintain AI agents to automate operational risk workflows — such as loss event tracking, KRI monitoring, and incident reporting. • Establish and monitor Key Risk Indicators (KRIs) and Risk and Control Self-Assessments (RCSAs) for ongoing risk tracking. • Collaborate with Data Science, Engineering, and Compliance teams to embed risk controls into product and process design. • Conduct scenario analyses and stress tests to evaluate operational resilience and inform management decisions. • Prepare clear and insightful risk reports and dashboards for senior management and regulatory audiences.

Signers National is a leading insurance platform that provides a range of brokerage and underwriting services to organizations of all sizes. Starting in 2008 as a small retail broker focused on nonprofit & human service organizations, Signers has since expanded its portfolio to include commercial real estate and transportation. Signers is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives, and we strive to do the same for our employees. Responsibilities - Work with the sales and placement team to determine the completeness and accuracy of new business submissions. - Utilize carrier online rating platforms to quote small lines of business. - Support the Senior Placement Executive in building and maintaining carrier relationships. - Accurately use the CRM software to keep up-to-date records on clients, carriers, and submissions. - Assist in the monitoring of timely and successful placements. - Provide support in analyzing market trends and identifying opportunities. - Participate in team meetings and contribute to process improvements. Qualifications - Bachelor’s Degree preferred. - Minimum of 5 years of experience as a Property & Casualty Broker. - Current P&C Producer License, required. Skill & Competencies: - Prior experience working within Epic or another Agency Management System preferred. - Experience with property and casualty insurance, preferred - Highly comfortable with using various types of technology in a fast-paced environment, including strong usage of Excel. - Excellent verbal and written communication skills in English - Team player - Ability to thrive in a fast-paced, entrepreneurial environment - Attention to detail, take ownership of your work and make sure it is accurate. - Ability to manage multiple, simultaneous deadlines - Investigative mindset - Demonstrates our Core Values: Work Ethic, Passion, Caring, Effectivity, Humility Signers is a proud Equal Opportunity Employer. Signers is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Signers will not tolerate discrimination or harassment based on any of these characteristics. We believe that variety in experience makes us stronger as individuals, as communities, and as a company. Fostering an environment where all employees feel empowered to bring their authentic self to work is our priority

• Coordinates cross-functional risk management and central monitoring activities for assigned clinical trials • Supports study teams by prioritizing quality across the study and ensuring consistency within programs, therapeutic areas, and/or sponsors • Oversees all Risk-Based Quality Management activities on assigned studies • Develops the Central Monitoring Plan for the assigned study and gains Global Project Lead (GPL) and sponsor approval • Delivers training to study teams regarding the RBQM strategy

Employment Type: Full timeShift: Description: Remote Position - Must live in Iowa Job Summary: The RN Ambulatory Health Coach provides care management and care coordination services to Population Health patients with complex illnesses residing in the community setting. This includes managing a panel of high-acuity patients, managing their transitions in care across the care continuum, and providing coaching and education to support patient self-management. Serves in an expanded health care role to collaborate with the patient’s primary care provider, specialists, other members of the health care team, and patients/families to ensure the delivery of quality, efficient, and cost-effective health care services. Assesses, plans, implements, coordinates, monitors, and evaluates all options and services with the goal of optimizing the patient’s health status. Integrates evidence-based clinical guidelines, preventive guidelines, and protocols in the development of individualized care plans that are patient-centric, promoting quality and efficiency in the delivery of health care. Understands and complies with PHSO standard work flows, upholding accreditation level standards. Essential Position Expectations: 1. Performs patient identification and risk stratification following the ambulatory care management care model. 2. Maintains a panel of high-acuity patients engaged in Care Coordination Services: § Provides at least a monthly engagement conducted either by phone or virtually § Completes routine assessments of physical, mental, social, and functional needs § Develops, implements, and updates patient care plans § Manages coordination and communication across providers, services, and markets § Assess for adherence, barriers, and gaps in recommended care § Facilitates advance care planning discussions and the completion of advance directives for patients ≥ 18 years of age § Manages transitions in care following hospital discharges, emergency department use, and post-acute stays 3. Applies motivational interviewing to strengthen the patient’s own motivation for change and movement towards health behavior goals. 4. Provides coaching and education to support self-management. 5. Participates in quality improvement, measurement, and data collection to include populations with clinical and financial risk. 6. Accepts direct referrals from care management team members and providers. 7. Delegates to support team members as appropriate. 8. Informs primary care provider of ongoing care management activities, patient progress towards goals, and changes in the patient’s health status. 9. Documents all patient interactions in the patient’s health record or care management documentation system immediately after the call or meeting is completed. The maximum allowable time from interaction to documentation is one business day. 10. Understands accountability for results and self-manages to support PHSO level success goals in the areas of quality, cost of care, and patient experience. 11. Upholds and supports PHSO standard workflows and procedures at accreditation level quality. Knowledge & Skills: 1. Ability to deal with confidential and sensitive information, requiring ongoing discretion and management of secure information. 2. Strong communication (verbal/written) and organizational skills, and ability to interact effectively with providers, clinic staff, and care management team members across the care continuum. 3. Highly proficient in use of computers and other technologies with the ability to troubleshoot and problem solve as needed. 4. Demonstrated capacity to problem solve and prioritize in complex situations. 5. Demonstrates a wide knowledge base and sound clinical skills to function as a nurse generalist. 6. Strong self-motivation and ability to work independently without direct supervision or support. 7. Adaptability to performing a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure. 8. Ability to function effectively in a team-based environment. 9. Basic Excel and Word skills. 10. Ability to understand and apply guidelines, policies, and procedures. 11. Obtain Certificate of Competency in Population Health Care Management within 12 months of hire. 12. Proof of completion of Mandatory Reporter within three months of hire. Mental & Physical Demands: 1. Must be able to pass a pre-employment drug screening test at time of hire. 2. Work with regular and predictable attendance. 3. Maneuver within the physical work environment with some bending, stooping, reaching, and light lifting. 4. Constantly able to use hands and fingers to type, write, and file. Frequently able to use near vision for viewing computer monitors and written materials. Occasionally required to detect unusual odors that could indicate environmental issues. 5. Use of usual and customary equipment used to perform essential functions of the position. Education: Graduate from an accredited school of nursing. BSN preferred. Experience: Minimum of 5 years previous nursing experience or 3 years and BSN in lieu of experience. Varied clinical experience preferred. Certifications & Licenses: Iowa state licensure as a Registered Nurse. The above is intended to describe the general content of and requirements for this job. It is not intended to be a complete statement of duties, responsibilities or requirements. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.