• Managing multiple states' regulatory operational requirements for distribution • Analysis of proposed and current regulatory requirements • Strategic positioning, risk assessment, financial and operational impacts • Interfacing as needed with commission staff • Assisting in the development of distribution policy • Supporting IT development • Leading/chairing various system work teams to ensure all regulatory requirements are met • Direct ownership for the development, education, implementation, tracking and monitoring of regulatory compliance

• Own In-Year Cost Savings Delivery: Accountable for identifying, validating, and delivering committed in-year cost savings across total value chain. • Partner finance to ensure savings are credible, auditable, and reflected in financial results. • Build & Maintain a Multi-Year Value Creation Pipeline: Develop and manage a 3-year cost transformation pipeline aligned to gross margin ambitions and strategic priorities. • Lead Cross-Functional Cost Transformation Initiatives: Drive complex, cross-functional initiatives end-to-end, from opportunity sizing through execution and benefit realization. • Maintain and Refine Cost Governance & Ways of Working: Instill culture of cost savings in the organization. • Enable Margin-Accretive Decision Making: Support leadership team with scenario analysis, business cases, and financial insights to inform network, sourcing, and investment decisions.

• Oversees the day-to-day operations of Orthotic Services • Coordinate and supervise operations of the department • Administer services and orthotic devices as prescribed by a referring physician • Maintain performance improvement activities within the department • Assure competency of all staff members • May assist in formulating budget and evaluating the department's performance • Maintain efficient and effective department operations • Require compliance with all accreditation, state, federal and local regulatory laws, standards, and protocols • Managing all aspects of the operations • Oversees the day-to-day operations of the Orthotic team • Ensuring employees treat patients to the highest level of customer service possible • Oversee and monitor dispatch route maximization • Plan and organize orientation and in-service training for department staff members • Ensure staff are competent in providing patient care and services

• Responsible for oversight of Intake staff. • Identifies root cause issues with referral processes and works with others to improve overall processes. • Intake Managers are involved in the management of retail, confirmation, or routing functions as necessary. • Manages activities related to referral processing for all service lines, obtaining applicable medical documentation, collecting patient financial responsibility, and accurate entry into applicable applications. • Creates an expectation of excellence, and improves staff performance, development, and morale, through timely, fair, and accurate performance evaluations, daily coaching, mentoring, and or appropriate corrective action as needed. • Assists in the achievement of company goals and objectives by encouraging and facilitating cross-departmental initiatives and cooperation. • Ensuring phones are answered and emails are responded to in a timely manner. • Ensuring achievement of compliance standards. • Responsible for selection and hiring of qualified staff, ensuring effective on-boarding, and providing comprehensive training and regular feedback. • Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. • Establishes annual goals and objectives for the department based on the organization’s strategic goals.