Title: Customer Service Representative (Part-Time) Location: Bowling Green United States Job Description: Overview Starting Time Available: 8:00 AM - 1:00 PM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities - Assist the Service Center Manager - Take and deliver messages for the Service Center Manager and Account Managers - Provide assistance to Drivers - Prepare bills of lading and delivery receipts - Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: - Payroll - Data entry - Freight reports - Driver collect reports - Billing and filling Qualifications - Skillful in Microsoft Office Programs - Excellent keyboarding skills - Has worked in a fast paced environment and has excellent attention to detail - Experience with handling a high volume of phone calls - Exceptional communication and customer service skills Physical Demands This position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits - Stable and growing organization - Competitive weekly pay - Quick advancement - Customized training program - Professional, positive and people-centered work environment - Modern facilities

Lead a geographically dispersed customer service team, enhancing service offerings and fostering a high-performing culture. Monitor service performance and support team development while ensuring consistent service excellence and effective...

Mercier Consultancy MD is excited to offer an opportunity for a Dutch Customer Service Agent to join a leading web shop team, with the unique benefit of working in Greece along with fully paid relocation. You will be the frontline support for Dutch-speaking customers, ensuring a seamless and positive shopping experience online. Responsibilities - Provide excellent customer service to Dutch-speaking clients via phone, email, and chat regarding orders, product inquiries, and after-sales support. - Assist customers with placing orders, tracking shipments, and resolving any issues related to their purchases. - Handle returns, refunds, and exchanges professionally and efficiently. - Maintain accurate records of customer interactions in the CRM system. - Collaborate with logistics, sales, and product teams to ensure customer satisfaction. - Stay updated on product knowledge, promotions, and company policies.

Mercier Consultancy MD is excited to offer an opportunity for a Dutch Customer Service Agent to join a leading web shop team, with the unique benefit of working in Greece along with fully paid relocation. You will be the frontline support for Dutch-speaking customers, ensuring a seamless and positive shopping experience online. Responsibilities - Provide excellent customer service to Dutch-speaking clients via phone, email, and chat regarding orders, product inquiries, and after-sales support. - Assist customers with placing orders, tracking shipments, and resolving any issues related to their purchases. - Handle returns, refunds, and exchanges professionally and efficiently. - Maintain accurate records of customer interactions in the CRM system. - Collaborate with logistics, sales, and product teams to ensure customer satisfaction. - Stay updated on product knowledge, promotions, and company policies.