• Perform clinical reviews to assess, facilitate, and coordinate the delivery of health care services • Review and evaluate cases for medical necessity against medical policy, benefits and/or care guidelines and regulations • Communicate and collaborate effectively with internal and external clinical/non-clinical staff • Appropriately and fully document outcome of reviews and demonstrate the ability to interpret and analyze clinical information

Role Description Arcadia Settlements Company is seeking a self-motivated Case Manager to join our remote field team. In this role, you will provide essential support to field Consultants and manage case work data entry with precision and attention to detail. This position is ideal for someone eager to learn the structured settlements industry and its complexities, while demonstrating flexibility in managing competing priorities in a fast-paced environment. Key Responsibilities - Open case files within one day of receipt and close files within one week of notification - Ensure accurate data entry of cases into Resolver (case management system) - Maintain database records in Resolver, diary and update files, and run periodic production and performance analysis reports - Send medical records to life companies for substandard age ratings and follow up on ratings received - Log substandard ratings in case files and maintain comprehensive documentation - Check, design, and update settlement proposals, completed within one business day - Create confirmation letters and legal documents on settled cases within one day of settlement - Follow up on premium requests, ensuring timely receipt confirmation to meet purchase deadlines - Coordinate with clients, defense attorneys, and plaintiff attorneys on settled case documentation and handle business as directed - Process file information and correspondence according to required deadlines - Handle special client filing processing as needed - Prepare original annuity applications within one business day - Monitor progress of settled files and maintain current status tracking - Provide general administrative support to Consultant(s) as requested - Assist with special projects and other responsibilities as directed or as appropriate per field office Qualifications - Initiative and self-motivation to work independently and proactively - Ability to work effectively with others in a collaborative environment - Strong customer focus and commitment to service excellence - Excellent planning and organizational skills - Ability to follow directions accurately and consistently - Reliability and dependability in meeting deadlines - Clear and professional communication skills, both verbal and written - 3-4 years of office experience in a support role - High school diploma or equivalent; additional education or relevant experience preferred - Strong customer relations and interpersonal skills - Working knowledge of Microsoft Office (Word, Excel, Outlook) - Exceptional attention to detail and commitment to accuracy - Strong administrative and organizational capabilities - Ability to learn and master in-house case management system (Resolver) - Ability to communicate effectively with diverse stakeholders Requirements - Proven ability to handle multiple competing priorities and work effectively under pressure - Recent experience performing data entry in a case management system or equivalent - Advanced proficiency with Microsoft Office applications - Prior experience in the Financial Settlements, legal, or insurance industry Work Environment - 40-hour work week with flexibility to adjust hours based on business needs - Must be available to work flexible hours as required by business demands - Regular verbal and written communication with team members and external parties - Extended periods of sitting at a desk and computer workstation - Dexterity of hands and fingers required to operate computer keyboard, mouse, and related equipment - Light physical effort required, including occasional handling of objects up to 20 pounds and frequent handling of objects up to 10 pounds If you meet the qualifications and are interested in joining the Arcadia team, please submit your resume and a brief cover letter through our careers portal. We look forward to hearing from you.

Role Description We are seeking a highly motivated and experienced Safety Manager to design, implement, and oversee comprehensive safety programs for our North America Shop at Home Business. This remote role requires 50–60% travel to office and warehouse locations across the U.S. and will support safety operations across 10 warehouse locations throughout Florida, Georgia, Texas, North Carolina, and Arizona. The ideal candidate will be a proactive leader with a strong track record of reducing incidents, improving safety protocols, and driving a culture of safety. What you'll do - Program Design & Implementation: - Develop, implement, and manage safety programs tailored to the unique risks associated with in-home sales, installation technicians, and warehouse operations. - Establish and maintain safety policies, procedures, and training materials. - Ensure compliance with all federal, state, and local safety regulations (OSHA, DOT, etc.). - Partner with broader EH&S organization for Hunter Douglas to proven systems and techniques. - Incident Reduction: - Lead initiatives to significantly reduce incidents, with a particular focus on slips, trips, and falls. - Conduct thorough incident investigations, identify root causes, and implement corrective actions. - Analyze incident data to identify trends and develop targeted prevention strategies. - Warehouse Safety & Organization: - Implement and enforce organization and safety protocols within all warehouses, including proper material handling, equipment operation, and storage practices. - Conduct regular warehouse safety audits and inspections. - Ensure compliance with powered industrial truck safety standards. - Safe Driving Program: - Develop and manage a comprehensive safe driving program for all field-based employees. - Implement driver training, vehicle inspections, and monitoring programs. - Promote safe driving behaviors and address unsafe driving practices. - Workers' Compensation & Incident Rates: - Strategically reduce the cost of workers' compensation claims through proactive safety measures and effective claim management. - Implement programs to reduce overall incident rates across all business units. - Collaborate with HR and legal teams on workers' compensation cases. - Training & Communication: - Develop and deliver engaging safety training programs for employees at all levels. - Promote a strong safety culture through effective communication and awareness campaigns. - Serve as the primary point of contact for all safety-related inquiries and concerns. - Continuous Improvement: - Stay current with industry best practices and emerging safety technologies. - Continuously evaluate and improve existing safety programs and initiatives. - Develop and track key safety performance indicators (KPIs). Qualifications - Bachelor's degree in Occupational Safety and Health, Environmental Health and Safety, or a related field. - CSP (Certified Safety Professional) certification preferred. - 6+ years of progressive experience in safety management, preferably within a distributed workforce environment involving field operations and warehousing. - Demonstrated expertise in developing and implementing safety programs that lead to measurable reductions in incidents and workers' compensation costs. - In-depth knowledge of OSHA regulations, DOT regulations, and other relevant safety standards. - Strong analytical skills with the ability to interpret data and identify trends. - Excellent communication, presentation, and interpersonal skills. - Ability to work independently and manage multiple priorities in a fast-paced environment. - Proficiency in Microsoft Office Suite and safety management software. - Willingness and ability to travel 50-75% of the time. Benefits - Annual base salary range: $95,000 - $125,000 - Bonus target range: 20% - 25% - Generous benefits package including medical, dental, vision, life, disability - A company culture that prioritizes internal development and professional growth - Time off with pay - 401(k) plan with a degree of employer matching - Paid parental leave - Wellness programs and product discounts

• Primary duty is the performance of work requiring advanced knowledge (Master’s degree) in the field of Human Services, and to use such advanced knowledge to consistently exercise discretion and independent judgment in providing the highest quality client-centered therapeutic services. • Must also use such advanced knowledge to serve as a consultant and mentor to Bachelor’s Level Direct Care employees and Behavioral Technicians, among other staff. • This position is entrusted with a high level of responsibility and insight in treating clients and ensuring services are provided and documented in compliance with applicable laws and regulations, in addition to LCI and division standards. • Based on the knowledge and degree required, this position will serve as a lead position in the provision of direct care. • Therapeutic services include but are not limited to, assessment, treatment planning, direct service provision, person centered services and management of client risk and safety.