This is a remote position. Operations & Proposals Manager (AI-Driven | Remote | Full-Time) 100% Remote | ⏰ Morning Shift | 11 AUD/hour We’re looking for a sharp, systems-driven professional who thrives on structure, efficiency, and innovation. This is not your typical admin or marketing role—this is for someone who wants to own how a business operates from the inside out. If you’re highly organized, tech-savvy, and excited about using AI to scale processes, you’ll fit right in. What You’ll Own You will be the backbone of the business operations—designing, optimizing, and running the systems that keep everything moving smoothly. ? Operations & Systems - Own and continuously improve business systems, SOPs, and workflows - Establish a strong daily/weekly operating rhythm across teams - Drive efficiency across estimating, delivery, finance, and client management ? Bids & Proposals - Lead the full proposal lifecycle—from qualification to submission and review - Prepare capability statements, pricing inputs, and high-quality proposals - Maintain and build a strong proposal/content library (case studies, CVs, templates) ? Marketing Operations - Manage website updates, LinkedIn, and content calendar - Oversee EDM campaigns and marketing collateral - Track and report on pipeline and marketing performance ⚙️ Tech & Automation - Set up and manage tools: CRM, project management, e-sign, reporting dashboards - Champion an AI-first approach using tools like ChatGPT and Claude - Build workflows for proposal drafting, research, QA, and knowledge management ? Data & Reporting - Build dashboards using tools like Power BI, Looker, or CRMs like Pipedrive - Track key metrics: pipeline, win rate, utilization, and margins ? KPIs You’ll Drive - Bid win rate - Proposal turnaround time - % of processes documented and automated - Marketing-qualified leads (MQLs) - Operating margin improvement ✅ What We’re Looking For - Strong experience in operations, proposals, marketing ops, or similar roles - Highly systems-oriented—loves building structure and improving workflows - Tech-savvy and confident in learning new tools quickly - Experience with CRM, dashboards, and automation tools - Solid understanding (and hands-on use) of AI tools and workflows - Detail-oriented with strong written communication skills ? Why Join Us? - Fully remote—work from anywhere - Stable full-time role with consistent schedule (morning shift) - High-impact position—you’ll shape how the business runs - Work with modern tools and cutting-edge AI systems - Opportunity to grow into a senior leadership role If you’re the type who sees messy systems and immediately thinks, “I can fix that,”—we want to hear from you. ? Apply now and help us build a smarter, more efficient, AI-powered business.

• Report to the Senior Manager, GIS Consulting and have responsibility for executing consulting engagements through the development of strategies and solutions for customers that increase revenue and shareholder value • Have incremental Grainger sales generation responsibility as it relates to facilities maintenance and cost savings methodologies / documentation • Assist customers with indirect materials supply chain consulting consisting of eCommerce strategy development, Grainger product / service solution assessment / strategy, technical integration and documented cost savings including baseline development • Identify opportunities to reduce costs related to procuring indirect materials while increasing sales through reduced operating expenses and improve cash management as related to MRO • Establish standards and drive ownership to guide continuous improvement in customer engagement, utilizing established frameworks and approved methodologies to ensure consistency and high-quality MRO solutions and deliverables • Lead & conduct customer discovery and data analysis across indirect materials, MRO, procurement, inventory, and operational processes to identify value creation opportunities within National Accounts, Government and Healthcare segments • Create clear value documentation to quantify cost savings, productivity gains, and operational impact for customers • Define, measure, and report value consistently across customer engagements to ensure governance and accountability • Execute consulting work with a strong focus on operational excellence, including disciplined project management and documentation rigor • Manage consulting engagements from scope definition through delivery, ensuring alignment to timelines, deliverables, and GCS expectations • Deliver MRO / Solution opportunity analytics, drive demand generation, and execute engagement strategies by collaborating with Grainger sales teams and internal stakeholders to develop MRO solutions that contribute to revenue growth • Drive customer change management business solutions and recommendations executing implementation project plans to accelerate the adoption and realization of documented value and solution integrations • Develop & execute MRO / Customer insights to drive continuous improvement for all customer deliverables and case studies for marketable use within Grainger

• Identify root causes of customer issues and opportunities and deliver compelling stories to drive action to address • Steer the local CL team, managing CL Advisors to develop personally and professionally and partner with their assigned accounts • Run the identification of category / customer business opportunities, develops concrete recommendations, and supports customer business teams in execution • Establish team customer category priorities that are consistent with goals and objectives as defined by the customer and Kraft Heinz • Develop impactful customer-specific category development recommendations in support of key business building initiatives • Expert in using multiple inputs including syndicated data, shopper card and household panel data that support compelling stories that spur business recommendations • Able to educate, apply, and advise on category management best practices • Category Leadership representative in strategic customer meetings and interaction, e.g., JVP meetings

Become a part of our caring community As a RN Care Manager, you will enjoy a true work-life balance with no night or weekend shifts. Reporting to the Manager of Care Coaching, you will support members enrolled in the Wisconsin Family Care Program providing essential care coordination, support, and education. You will make a difference in the lives of those you serve and within your own community. You will: - Assess members, focusing on health and safety needs, to develop a comprehensive Member Care Plan (MCP). - Conduct regular health assessments - Coordinate with acute and primary care providers. - Educate members on disease processes and related risks, nutrition, exercise and lifestyle modifications to support informed decision-making while respecting each person's autonomy. - Document in member files within required DHS contract timeframes. - Participate in member monthly phone contacts and travel to attend in person visits in members setting. - Work remotely from your home and travel approximately 40% of the time to visit your members. Use your skills to make an impact Required Qualifications - Associate degree in nursing - Licensed Registered Nurse in the state of Wisconsin (in good standing) Preferred Qualifications - Reside within 45 mins or less of the assigned coverage area - Previous Care Management experience Additional Information - Location: Marshfield, WI - Travel: Up to 40% - Typical Workdays/Hours: Monday through Friday, 8:00 am – 4:30 pm CST. Driving This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. Mileage reimbursement is provided for work-related travel. Eligible mileage includes: - Travel from your home to your first work location of the day. - Travel between client or assignment locations during the workday. - Travel from your final work location back to your home. WAH Internet Statement To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: - At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. - Satellite, cellular and microwave connection can be used only if approved by leadership. - Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. - Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. HireVue As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $71,100 - $97,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Inclusa: Inclusa manages the provision of a person-centered and community-focused approach to long-term care services and support to Family Care members across the state of Wisconsin. As a values-based organization devoted to building vibrant and inclusive communities, Inclusa deploys a unique approach to managed care with a trademarked model of support named Commonunity® which focuses on the belief in everyone, and from that belief, the common good for all is achieved. In 2022, Inclusa was acquired by Humana. This partnership will allow us to create a model of care that provides industry-leading support for members across the health care continuum. About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.